• Process purchase orders/online orders for internal stakeholders • Verify information accuracy and confirm orders and deliveries • Communicate with internal stakeholders’ order status and delivery dates • Contact suppliers to update orders • Resolve shipping errors and address shortages • Acquire vendor information and submit to Accounts Payable for entry into Workday for new suppliers or existing suppliers • Partner with finance for accounts payable to resolve pricing discrepancies, and reconciling invoices • Ensure all purchases adhere to company policies, budgetary limits and preferred supply lists

• Manage strategic sourcing projects in Keelvar for enterprise clients, leveraging advanced optimization tools to evaluate multi-round supplier bids and present data-driven award recommendations. • Analyze and solve technical inquiries initiated from customers and their suppliers relating to Keelvar operational functionality. • Build and develop relationships with key customers, anticipate, diagnose and interpret their needs. • Formulate creative solutions leveraging our technology that exceeds customers’ requirements and expectations. • Become a subject matter expert on Keelvar software products including Sourcing Optimization, Autonomous Sourcing, and Rate Manager. • Implement AI based solutions to optimize internal processes and improve operational efficiency. • Assist with pre-sales meetings and demonstrations as product technical expert. • Liaise with customers and schedule training to assist them with utilization of our product. • Ensure we are exceeding customer expectations by collaborating closely with other teams and departments including tier 2 support, customer success managers and engineering.

• Support day-to-day procurement operations across a multi-site healthcare environment • Administer procurement workflows, including requisition routing, purchase order support, approval coordination, and purchasing compliance processes • Support implementation, administration, and continuous improvement of the organization’s procure-to-pay (P2P) platform and related procurement processes • Coordinate supplier onboarding activities and maintain supplier master data integrity in partnership with Finance and Accounts Payable • Partner with Accounts Payable to support invoice resolution, PO compliance initiatives, and purchasing controls • Monitor and support adherence to procurement policies, preferred supplier programs, and purchasing procedures across operational sites • Assist with procurement reporting, purchasing metrics, and operational KPI tracking • Support contract administration activities, including documentation management and supplier information maintenance • Support adherence to approved supplier agreements, purchasing policies, and formulary standards across operational sites • Monitor purchasing activity for alignment with preferred supplier programs, contract utilization goals, and procurement procedures • Serve as a point of contact for procurement-related operational questions from internal stakeholders and field operations • Identify process improvement opportunities to support standardization, scalability, and operational efficiency • Assist with procurement-related training and user adoption initiatives for purchasing systems and workflows

• Respond to product sourcing requests from the sales team • Evaluate recommendations not just on availability and price, but on product fit • Build and maintain a supplier knowledge base • Conduct regular market research • Identify recurring product gaps • Document sourcing knowledge • Support outreach to new overseas manufacturers and domestic suppliers