Bridgeview Eye Partners

Role Description The Human Resources (HR) Benefits Partner is responsible for coordinating HR initiatives in the support of strategic business goals as it relates to benefits provided by the company. The goal of this position is to manage communication and relationships with employees and strategize benefit opportunities that will enhance the overall employee relationship. Qualifications - Experience in HR benefits administration. - Strong communication skills. - Ability to manage relationships with employees. - Proficiency in using HR software and systems. Requirements - Administers various employee benefits programs, including: - Group health, dental and vision - Accident and disability - Life insurance - 401(k) - FMLA - Wellness and any other ancillary benefits - Coordinates Annual Wellness Screenings. - Coordinates benefits orientations and self-enrollment system. - Coordinates communication strategy that keeps employees informed of the benefit opportunities and changes. - Works with Insurance Broker to maintain accuracy with reporting and regulatory expectations. - Maintains employee personnel and benefits filing systems. - Assists employees with health, dental, life and other related benefit claims, questions, or enrollment guidance. - Assists CHRO in obtaining statistics and information in renewal process of any health, life and retirement plans. - Manages employee/company information as it relates to benefit programs. - Assists with payroll process and reviews on a bi-weekly basis. - Assists CHRO in completing benefits reporting requirements. - Assumes other duties and/or projects as assigned by the CHRO. Benefits - Annual salary of $50,000 - $60,000 based on previous experience. - Performance-based bonus opportunity. - 6.5 paid holidays per year + 2 Floating holidays. - Approximately 10 days of PTO within first year. - Full slate of benefits to include health, dental, vision, and 401k. Physical Demands and Work Environment - Physical Demands: - Sedentary work requiring prolonged periods of sitting at a computer workstation. - Regular use of hands and fingers for keyboarding and other standard office equipment. - Ability to communicate effectively through verbal and written means. - Ability to hear and understand spoken information in-person and via electronic means. - Visual acuity to ensure the accuracy of work performed on screens and in documents. - Ability to maintain focus and attention to detail for extended periods. - Work Environment: - This position is based in a professional office and/or remote office setting. - Consists of a climate-controlled indoor environment with standard office noise levels. - Utilizes computers, phones, and related technology. - Reasonable accommodations may be provided to qualified individuals with disabilities to enable performance of essential job functions, in accordance with applicable laws.

• Support day-to-day procurement operations across a multi-site healthcare environment • Administer procurement workflows, including requisition routing, purchase order support, approval coordination, and purchasing compliance processes • Support implementation, administration, and continuous improvement of the organization’s procure-to-pay (P2P) platform and related procurement processes • Coordinate supplier onboarding activities and maintain supplier master data integrity in partnership with Finance and Accounts Payable • Partner with Accounts Payable to support invoice resolution, PO compliance initiatives, and purchasing controls • Monitor and support adherence to procurement policies, preferred supplier programs, and purchasing procedures across operational sites • Assist with procurement reporting, purchasing metrics, and operational KPI tracking • Support contract administration activities, including documentation management and supplier information maintenance • Support adherence to approved supplier agreements, purchasing policies, and formulary standards across operational sites • Monitor purchasing activity for alignment with preferred supplier programs, contract utilization goals, and procurement procedures • Serve as a point of contact for procurement-related operational questions from internal stakeholders and field operations • Identify process improvement opportunities to support standardization, scalability, and operational efficiency • Assist with procurement-related training and user adoption initiatives for purchasing systems and workflows

• Lead enterprise technology projects and strategic initiatives from intake and prioritization through execution, stabilization, and operational transition • Establish and manage Bridgeview’s IT project intake, governance, prioritization, and portfolio management processes • Partner with executive leadership, operational leaders, physicians, and clinical stakeholders to define project objectives, scope, timelines, dependencies, risks, and success metrics • Develop and maintain project governance standards, reporting cadences, steering committee materials, status dashboards, and executive communications • Drive accountability across cross functional project teams to ensure projects are delivered on time, within scope, and aligned to business objectives • Manage complex enterprise initiatives including healthcare application implementations, infrastructure projects, cybersecurity initiatives, operational transformation programs, and AI related projects • Lead and coordinate technology workstreams associated with acquisitions, integrations, TSA exits, data migrations, and operational consolidations • Support enterprise AI initiatives by coordinating pilots, implementation activities, operational readiness, vendor engagement, governance, and adoption planning • Facilitate prioritization discussions and intake reviews to ensure alignment between organizational priorities, resource availability, and project capacity • Identify project risks, dependencies, and operational impacts while developing mitigation and escalation strategies • Build and maintain strong relationships with business leaders, operational stakeholders, vendors, and external partners to ensure transparency and alignment • Coordinate project resource planning activities across internal teams, external consultants, and implementation partners • Develop and maintain detailed project plans, timelines, RAID logs, budgets, meeting cadences, and documentation standards • Drive continuous improvement of project delivery methodologies, tools, templates, and operational processes across the organization • Support organizational change management activities including communication planning, stakeholder engagement, training coordination, and adoption strategies • Monitor and report on portfolio health, resource utilization, budget performance, project KPIs, and value realization metrics • Participate in IT strategic planning, budgeting, governance, and operational leadership activities

Role Description The Network Specialist is responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security. They monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures. They also provide user support and training and collaborate on network upgrades and expansions. This position is eligible for remote work. Qualifications - Experience in the Healthcare Industry is preferred. - Excellent interpersonal, written, and verbal communication skills. - Detail oriented with strong organizational skills. - Proven ability to administer the Office 365 Suite, including configuration management, application deployment, and patch updates. - Ability to obtain knowledge and skills on the job or through educational courses. - Strong analytical skills and problem-solving ability. - Polite, professional, and courteous. - Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment. - Ability to effectively sustain multiple, simultaneous tasks. - Available to work flexible schedule and additional hours as required, including nights and weekends. Requirements - Supports and maintains servers, networks, desktop hardware, software, and applications. - Identity Management in Entra, active directory and OneLogin. - Group Policy cleanup, design and implementation. - Management and maintenance of mobile devices in Intune and Apple Business Manager. - Support on/off boarding of employees and devices. - Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support. - Maintains current firewall and VPN architecture. - Review/support current WAN and LAN infrastructure including various remote connectivity. - Management of various software systems to support infrastructure including SIEM, RMM and other management tools. - Ownership of Patch Management and application cleanup. - Maintain and evaluate security systems and security protocols. - Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure. - Basic phone and voice mail system administration and maintenance. - Be a point of escalation for other staff for resolution of technical support issues. - Documentation of network infrastructure and applications. - Ability to manage projects of various sizes according to agreed-upon budgets and schedules. - Required to be part of the on-call rotation of the IT team. - Provides support for peripheral devices such as printers, scanners, cameras, etc. - Supports outside presentations for continuing education presentations that are sponsored by supported practices. Benefits - Hourly wage of $30 - $36 based upon experience. - 6.5 paid holidays per year + 2 Floating holidays. - Approximately 10 days of PTO within first year. - Full slate of benefits to include health, dental, vision, and 401k. Physical Demands and Work Environment - Physical Activity: Standing, stooping, reaching, walking, lifting, keying, talking. - Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. - The worker is required to have close visual acuity to perform each activity of the position. - Occasional travel is required for this position and requires a valid driver’s license.

POSITION SUMMARY: The Provider Enrollment Specialist is responsible for the timely and accurate completion of all payer enrollment applications across Bridgeview Eye Partners’ service lines. This includes government, managed care, and commercial payers. Key duties involve preparing applications, coordinating with operations team to obtain required provider information, and routinely monitoring pending submissions to ensure deficiencies are resolved promptly. This position is eligible for remote work. WHAT WE OFFER: • Competitive hourly wage based upon experience • 6.5 paid holidays + 2 Floating Holidays • Approximately 10 days of PTO within first year • Full slate of benefits, including health, dental, vision, and 401(k) ESSENTIAL RESPONSIBILITIES: • Collect and verify all documentation required for provider and facility payer enrollments • Complete provider enrollment, hospital credentialing, and professional licensure applications accurately and within required timeframes while maintaining high ethical standards • Submit payer applications in accordance with government regulations and payer specific requirements • Maintain credentialing and enrollment processes, databases, and payer portals with a high level of accuracy, including Availity, CAQH, NaviNet, NPPES, and PECOS • Research and resolve provider and facility enrollment issues, collaborating with internal departments as needed • Monitor providers for timely completion of revalidations, license renewals, and other required updates • Support the Credentialing Manager and key stakeholders with new facilities, including enrollment of new locations and providers in expanding markets • Escalate unresolved credentialing issues or enrollment deficiencies to the Credentialing Manager when appropriate • Perform other duties as assigned EDUCATION, EXPERIENCE, AND CERTIFICATION: • High School Diploma or equivalent required. • Bachelor’s degree in Business, Healthcare Administration or related degree preferred • 3+ years of experience in payer relations, market access, and/or managed care within the healthcare industry required. • Demonstrated proficiency with Microsoft Office applications, including Outlook, Teams, Word, and Excel • Experience with MedTrainer Credentialing software preferred COMPETENCIES: • Strong Organizational Skills • Customer Service Skills • Accountability • Cross-Functional Collaboration • Managed Care Contract Knowledge • Professional Integrity PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): • Physical Demands: o Sedentary work requiring prolonged periods of sitting at a computer workstation o Regular use of hands and fingers for keyboarding and other standard office equipment o Ability to communicate effectively through verbal and written means o Ability to hear and understand spoken information in-person and via electronic means o Visual acuity to ensure the accuracy of work performed on screens and in documents o Ability to maintain focus and attention to detail for extended periods • Work Environment: This position is based in a professional office and/or remote office setting that consists of a climate-controlled indoor environment with standard office noise levels that utilizes computers, phones, and related technology. • Reasonable accommodations may be provided to qualified individuals with disabilities to enable performance of essential job functions, in accordance with applicable laws.

Role Description The Revenue Cycle Specialist is responsible for supporting daily revenue cycle operations, including billing, accounts receivable, and cash applications. This role focuses on accurate and timely processing of claims, payments, and follow-up activities to support the organization’s financial performance. Fully remote position Wage: $18.00+ (wage based upon knowledge, skills, and experience) Essential Responsibilities - Support Accounts Receivable and Cash Applications functions, including: - Process insurance and patient payments accurately and in a timely manner. - Perform account follow-up on outstanding balances, including insurance claims and patient accounts. - Identify and resolve claim issues, denials, and payment discrepancies. - Assist with maintaining efficient billing, collections, and cash application workflows. - Utilize Practice Management Software effectively: - Enter, review, and update account and payment information with a high level of accuracy. - Identify system or workflow issues and report them to leadership for resolution. - Ensure timely claim submission and posting of payments. - Payor and Billing Support: - Assist with maintaining and updating payor fee schedules as directed. - Verify reimbursement accuracy and report discrepancies. - Follow established guidelines for claim submission and documentation requirements. - Performance and Quality: - Meet productivity and accuracy standards for assigned tasks. - Monitor assigned work queues and ensure timely completion. - Escalate unresolved issues or trends to the Revenue Cycle Manager. - Team Collaboration: - Communicate effectively with team members and leadership regarding account issues or workflow concerns. - Participate in team meetings and training sessions. - Support process improvements and adapt to workflow changes. - Perform other duties as assigned. Qualifications - High School Diploma or equivalent required. - Basic knowledge of healthcare billing, CPT/ICD-10 coding, and claim processes required. - Proficiency in Microsoft Excel and general computer skills required. - Prior experience in healthcare revenue cycle, billing, or accounts receivable preferred. - Understanding of medical terminology and EHR/practice management systems preferred. - Familiarity with insurance payors and registration data requirements preferred. Competencies - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. - Strong Organizational and Problem-Solving Skills. - Ability to work independently & as part of a team. - Professional Communication and Demeanor. - Strong Attention to Detail and Accuracy. - Adheres to Confidentiality and Compliance Standards. - Professional Integrity. Physical Demands and Work Environment - Physical Demands: - Sedentary work requiring prolonged periods of sitting at a computer workstation. - Regular use of hands and fingers for keyboarding and other standard office equipment. - Ability to communicate effectively through verbal and written means. - Ability to hear and understand spoken information in-person and via electronic means. - Visual acuity to ensure the accuracy of work performed on screens and in documents. - Ability to maintain focus and attention to detail for extended periods. - Work Environment: - This position is based in a professional office and/or remote office setting that consists of a climate-controlled indoor environment with standard office noise levels that utilizes computers, phones, and related technology. - Reasonable accommodations may be provided to qualified individuals with disabilities to enable performance of essential job functions, in accordance with applicable laws.

POSITION SUMMARY: The Network Specialist is responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security. They monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures. They also provide user support and training and collaborate on network upgrades and expansions. This position is eligible for remote work. WHAT WE OFFER: · Hourly wage of $30 - $36 based upon experience · 6.5 paid holidays per year + 2 Floating holidays · Approximately 10 days of PTO within first year · Full slate of benefits to include health, dental, vision, and 401k ESSENTIAL RESPONSIBILITIES: · Supports and maintains servers, networks, desktop hardware, software, and applications · Identity Management in Entra, active directory and OneLogin · Group Policy cleanup, design and implementation · Management and maintenance of mobile devices in Intune and Apple Business Manager · Support on/off boarding of employees and devices · Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support · Maintains current firewall and VPN architecture · Review/support current WAN and LAN infrastructure including various remote connectivity · Management of various software systems to support infrastructure including SIEM, RMM and other management tools · Ownership of Patch Management and application cleanup · Maintain and evaluate security systems and security protocols · Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure · Basic phone and voice mail system administration and maintenance · Be a point of escalation for other staff for resolution of technical support issues · Documentation of network infrastructure and applications · Ability to manage projects of various sizes according to agreed-upon budgets and schedules · Required to be part of the on-call rotation of the IT team · Provides support for peripheral devices such as printers, scanners, cameras, etc. · Supports outside presentations for continuing education presentations that are sponsored by supported practices COMPETENCIES: · Experience in the Healthcare Industry is preferred. · Excellent interpersonal, written, and verbal communication skills. · Detail oriented with strong organizational skills. · Proven ability to administer the Office 365 Suite, including configuration management, application deployment, and patch updates. · Ability to obtain knowledge and skills on the job or through educational courses · Strong analytical skills and problem-solving ability · Polite, professional, and courteous · Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment · Ability to effectively sustain multiple, simultaneous tasks · Available to work flexible schedule and additional hours as required, including nights and weekends PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): · Physical Activity: Standing, stooping, reaching, walking, lifting, keying, talking · Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects · The worker is required to have close visual acuity to perform each activity of the position · Occasional travel is required for this position and requires a valid driver’s license