• Design and develop end-to-end Salesforce solutions across Service Cloud and Sales Cloud (case management, omni-channel, entitlements/SLAs, knowledge, CTI, service processes, sales processes, lead-to-cash) • Implement high-quality Apex (classes, triggers, batch, queueable), Lightning Web Components (LWC), and integrations using platform APIs and best practices • Configure declarative capabilities (Flows, Omni-Channel, Digital Engagement, Knowledge, Entitlements, Lead/Opportunity Management, Forecasting, Territory Management) • Build scalable data models and sharing strategies, ensuring performance, security, and maintainability • Design and implement integrations (REST, Platform Events, MuleSoft/ESB, External Services) and data synchronization strategies • Collaborate on data quality, deduplication, and migration initiatives (Apex, Data Loader, APIs) • Deliver via source-driven development (Git), scratch orgs, and automated pipelines • Write robust unit and integration tests with meaningful assertions; maintain high coverage for new/changed code • Perform code reviews, troubleshooting complex defects, and optimize performance

Role Description The SFDC & GTM Applications Technical Lead serves as the company’s subject matter expert for designing, building, integrating, and continuously improving scalable solutions across GTM and revenue systems. This role focuses on complex Salesforce work, system integrations, automation, data flows, and technical troubleshooting. While the role will act as the company’s CPQ subject matter expert and single process owner for the remainder of the CPQ lifecycle, it also requires strong technical judgment across current and future systems. The ideal candidate brings a strong mix of systems thinking, GTM platform expertise, and business judgment. Rather than building before fully understanding the problem, they evaluate requests through both business and technical lenses, assess downstream impacts, make thoughtful tradeoffs, and deliver practical solutions that improve scalability, data integrity, user experience, and operational efficiency. This role operates with a high degree of autonomy, owns complex cross-functional initiatives, and helps shape the long-term direction of Salesforce and GTM systems while partnering closely with Sales, Finance, Revenue Operations, Customer Success, Marketing, and technical stakeholders. Qualifications - 7+ years of experience in Salesforce administration, business systems, revenue operations, or Salesforce solution delivery roles. - 3+ years of direct experience owning or administering revenue systems, including Salesforce CPQ, in a complex B2B SaaS or similarly complex commercial environment. - Strong understanding of Salesforce CPQ concepts, including product and pricing logic, pricing workflows, approval structures, and renewals/amendments operations. - Experience leading complex, cross-functional initiatives that require coordination across technical and business teams. - Proven ability to independently assess ambiguous business or system problems, recommend practical solutions, and execute with limited oversight. Requirements - Deep expertise in revenue systems administration and configuration, including product setup, pricing rules, quote templates, approvals, guided selling, renewals, and amendments. - Strong Salesforce platform knowledge, including security models, data model design, automation architecture, integration patterns, and scalable configuration practices. - Technical fluency across no-code, low-code, managed package, integration, and custom solution options, with the ability to recommend the best approach after reviewing options and trade-offs. - Strong understanding of how GTM systems, data, and controls support the full revenue lifecycle, including quoting, contracting, renewals, billing handoffs, and related processes. - Experience partnering with vendors and business stakeholders to define requirements, evaluate solution options, and deliver and support scalable business systems. - Ability to make practical technical decisions that balance business urgency, system scalability, data quality, and integration impacts with long-term maintainability, supportability, and governance. Benefits - Competitive salary - $153,000 USD base salary - 12-week paid Seeq family leave - Unlimited PTO - Internet and mobile phone reimbursements - Medical benefits - Group term life insurance - Short-term and long-term disability insurance pre-tax benefits - Voluntary vision and dental (ortho) - Vacation bonus program - Employee Assistance Program - Generous home office allowance - The best co-workers (we've analyzed the data, so we know it's true.) - Pet-friendly workspace (your dog will be so happy to have you home) - You love your job!

• Perform hands-on technical implementation focusing on functional and scalable solutions on the Salesforce Platform • Participate in design, development, testing, deployment, integration, documentation, and support of enterprise Salesforce solutions • Work closely with architects, administrators, business analysts, QA resources, and business stakeholders • Design and develop solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, and Salesforce Flow • Develop and support integrations utilizing REST APIs, SOAP APIs, Platform Events, External Services, and middleware platforms • Support release planning, deployment validation, rollback planning, and post-release monitoring • Evaluate and support Salesforce AI technologies including Einstein AI, Agentforce, Prompt Builder, and Copilot capabilities • Ensure compliance with HIPAA, PHI, PII, SOX, and enterprise security requirements

• Responsible for the delivery of Salesforce requirements • Design, develop, test, document, and deploy solutions on the SFDC platform • Manage process improvements and new functionalities in SFDC application • Deliver solutions and support for break-fix issues • Handle multiple projects using sound development practices • Identify ideas to improve system performance • Create system documentation and participate in reviews • Research and maintain current Salesforce certifications