Role Description As a Account Principal within the Google Solution Line (GSL) at Insight, you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high-margin services growth. Your mission is to move Insight from a vendor to a strategic consulting partner. Key responsibilities include: - Delivery Leadership & Governance: - Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO). - Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts. - Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins. - Lead delivery of strategic business reviews and executive steering committee meetings. - Strategic Planning & Growth: - Maintain customer strategic roadmaps that transition accounts from transactional procurement to high-value consulting partnerships. - Identify and drive cross-solution opportunities across the entire Insight portfolio, including ServiceNow, Microsoft, and AI-driven data strategies, led by your GCP engagement. - Partner with sales leadership to grow customer relationships from a profitability and long-term sustainability standpoint. - Develop deep domain/industry expertise to act as a primary business advisor to the C-Suite. - Commercial & Operational Excellence: - Manage multi-party commercials, including Long-Term Services Agreements (LTSAs) and Google PSO (subcontracting) engagements. - Drive delivery outcomes while maintaining strict oversight of budget burn rates, resource allocations, and account profitability. - Own delivery risk mitigation and handle executive-level escalations with poise. - Coach and mentor Account Principals and Senior Consultants on the team to build a high-performing delivery culture. Qualifications - Experience: 15–20 years of industry experience, typically including time as a former services delivery lead, or career strategic consultant. - Leadership Focus: At least 10 years in client/account management or leading large-scale digital transformation programs. - Technical Domain: Demonstrated experience leading teams in major implementations or migrations on cloud hyperscalers, with Google Cloud preferred. - Commercial Mastery: Proven ability to navigate complex contracting models and drive services sales from plan to implementation. - Influencing: Expert ability to communicate and influence at the C-Suite and Executive level. - Financial Acumen: Strong understanding of professional services operational metrics, including utilization and margin protection. - Travel: Ability to travel up to 20% to customer sites and conferences as required. Benefits - Comprehensive care for you and your family. - Opportunities to engage with your local community. - Core values of Hunger, Heart, and Harmony guiding the workplace culture.

Role Description As a Account Principal, Work Transformation you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high-margin services growth. Along the way, you will get to: - Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO). - Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts. - Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins. - Lead delivery of strategic business reviews and executive steering committee meetings. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - 15–20 years of industry experience, typically including time as a former services delivery lead, or career strategic consultant. - At least 10 years in client/account management or leading large-scale digital transformation programs. - Demonstrated experience leading teams in major implementations or migrations of Microsoft Office or Google Workspace. - Proven ability to navigate complex contracting models and drive services sales from plan to implementation. Benefits - Core values of Hunger, Heart, and Harmony guide everything we do. - Support for you and your family to engage with your local community. - Opportunities for continuous upskilling and career advancement.

• Establish and maintain relationships with retailers and their leadership, to drive margin and improve the store’s operational efficiency • Focus on results while building strong relationships through virtual trainings, and virtual 1:1 meeting's • Utilize hardware and software to enhance accountability and performance efficiencies • Take part in changing the landscape of the rapidly growing virtual lease-to-own (“LTO”) market • Bring your sales experience, strategies and ideas as you embark upon our journey of revolutionizing the world of consumer finance • Work in a fun, fast-paced, entrepreneurial environment where you will make a difference for the customers we serve • Travel maybe required (up to 10%)

• Own monthly revenue across the territory: retain existing accounts, develop new business, and drive multi-brand penetration at every visit. • Manage Key Account relationships — including a multi-store chain partner and other named accounts — through buyer-level relationships, business reviews, and joint promotions. • Spend 4 days per week in the field; make 25+ in-person account visits per week with documented call notes. • Build and execute a written territory plan with named target accounts, route cadence, and quota by account. • Partner with brand teams on demo days, ride-alongs, and product launches in the region. • Submit a weekly forecast and pipeline review; maintain CRM hygiene with no exceptions.