Role Description The Member Access Specialist plays a critical role in connecting people to life-changing addiction and mental health care at Eleanor Health. This role sits at the intersection of healthcare access, patient advocacy, and consultative sales. Member Access Specialists are often the first human connection a prospective member has with Eleanor Health. You will guide individuals and families through moments of uncertainty, help them understand their care options, and confidently advocate for Eleanor Health’s care model when it is the right fit. This is not a traditional call center or passive customer service role. Success requires urgency, empathy, follow-through, and a strong comfort with goals, metrics, and outcomes. You will work in a fast-paced, technology-enabled environment where your efforts directly impact access to care, enrollment, and recovery outcomes. We anticipate the start date for this role to be in August. What You'll Do - Serve as the first point of contact for prospective members via inbound phone calls, web form submissions, and online scheduling workflows. - Proactively outreach to prospective members who: - Start but do not complete online scheduling. - Submit web forms requesting information. - No-show to their first appointment and need re-engagement. - Confidently educate prospective members on Eleanor Health’s whole-person care model, including what we do and what we don’t offer, while positioning Eleanor as a strong option for people seeking support with substance use. - Use a consultative, sales-oriented approach to: - Understand a prospective member’s needs, motivations, and barriers. - Address concerns and hesitations. - Clearly articulate the value of Eleanor Health’s approach to care. - Maintain ownership of leads by creating follow-up tasks, documenting next steps, and ensuring no prospective member “falls through the cracks.” - Manage inbound referrals from external providers and community partners, including proactively outreaching to confirm receipt of referrals, provide status updates when appropriate, and request additional or updated contact information to ensure timely connection to care. - Meet or exceed individual and team performance metrics, including: - Answer rate & speed to answer. - Quality score. - Conversion to scheduled and completed first appointments. - Accurately document all interactions in CRM (Salesforce) and EMR (Athena). - Collaborate closely with clinical and operations teams to ensure a seamless member experience. - Continuously improve your approach by incorporating feedback, coaching, and performance data. Qualifications - You have experience in healthcare, ideally in patient access, care coordination, community outreach, admissions, intake, or member engagement. - You bring a sales mindset — you are persuasive, confident, and motivated by outcomes, while remaining deeply empathetic and ethical. - You are comfortable working in a metrics-driven environment and understand that data is a tool for improvement, not pressure. - You have a “fire in the belly” for expanding access to high-quality, stigma-free addiction and mental health care. - You take ownership — if someone says “I’ll call back,” you create a follow-up plan rather than closing the loop. - You move quickly, manage multiple leads at once, and thrive in a fast-paced environment. - You are tech-savvy and comfortable working across CRM systems, scheduling tools, and communication platforms. - You adapt easily to change and are energized by building new processes rather than relying on rigid scripts. - You communicate with clarity, warmth, and professionalism — even in emotionally complex or high-stakes conversations. Compensation & Benefits - The total target compensation range for this position is $22-23 an hour. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. - Eleanor Health offers a generous benefits package to full-time employees, which includes: - Generous Paid Time Off (prorated for new employees): - 12 Vacation days. - 12 Wellness (Sick) days. - 3 Floating holidays. - 9 Company-observed holidays. - Jury Duty, Voting Leave, and other forms of paid time off may be available. - Eleanor-paid medical and dental insurance plans, with affordable vision coverage. - 401(k) plan with 3% match. - Short-term disability. - Long Term Disability - Picks up where Short Term Disability leaves off (employee paid). - Life Insurance - Both Eleanor and employee-paid options are available. - Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons. - Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates. - Mindfulness App Reimbursement. - EAP with eight face-to-face sessions. - Virtual health and wellness visits covered by our medical plan.

Role Description Part of the Supply Chain Team, you are the driving force that coordinates the end-to-end flow of materials, information, and resources, from suppliers to customers. This role encompasses demand forecasting, procurement, production planning, and supplier relationships. The ideal candidate will have a strong understanding of supply chain principles, exceptional leadership and problem-solving skills, and the ability to enhance efficiency and reduce costs. The Trade Compliance Post Entry Specialist is responsible for managing, reviewing, and resolving U.S. Customs post entry processes, ensuring compliance with federal regulations, and supporting internal stakeholders with import-related matters. This role requires strong knowledge of U.S. Customs laws, Harmonized Tariff Schedule (HTS) classification, free trade agreements, and regulatory compliance. The Specialist will collaborate with Customs Brokers, Freight Forwarders, and government agencies to ensure timely and accurate resolution of entry discrepancies. This position is fully remote and will operate during standard EST business hours. - Conduct audits of US & CA import entries to identify errors, discrepancies, or potential compliance risks. - Ensure accurate HTS classification, valuation, country of origin determination, and use of trade programs. - Maintain accurate documentation and records in accordance with CBP & CBSA and company requirements. - Collaborate with Customs Brokers and internal logistics/procurement teams to resolve entry issues. - Monitor and track all open post entry process improvements to ensure timely resolution. - Review, process and audit entries for duty drawback in compliance with U.S. Customs & Border Protection (CBP) requirements and Canada Border Services Agency. - Review and process post entry corrections, protests, in compliance with U.S. Customs & Border Protection (CBP) requirements and Canada Border Services Agency. - Stay current on trade regulations, CBP rulings, and industry best practices. - Support broader cross-functional trade compliance initiatives including training, process improvements, and risk assessments. Qualifications - 2-4 years of experience in trade compliance, customs brokerage, or import operations - Bachelor’s degree in International Business, Supply Chain, or related field - Strong knowledge of U.S. Customs regulations, HTS classification, valuation, and Free Trade Agreements - Experience with post entry processes (PSC, protests, reconciliation) required - Proficiency in Excel and Access - Excellent analytical skills with attention to detail - Familiarity with ACE (Automated Commercial Environment) and CBP systems - SAP experience preferred - Spanish language skills a plus - Licensed Customs Broker (LCB) credential preferred, but not required Requirements - The Hiring Salary Range for this position is $52,000.00-$86,000.00 annually. - Salary offer to be determined by the applicant’s education, experience, knowledge, skills, location, and abilities, as well as internal equity and alignment with market data. EEO Statement AS, AMERICA INC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. Recruitment & Staffing Agencies AS, AMERICA INC does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to AS, AMERICA INC. or its employees is strictly prohibited unless contacted directly by AS, AMERICA INC. internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of AS, AMERICA INC. and will not owe any referral or other fees with respect thereto.

Role Description Position Type: K12 Teaching/ Intervention Specialist Date Posted: 6/10/2026 Location: District-Wide Closing Date: Until Filled - Preference will initially be given to internal applicants as outlined in the YEA bargaining unit agreement. - Licensure Area Required - Intervention Specialist MM or MI - The Dyslexia Support Laws require all kindergarten through third grade teachers, as well as teachers providing special education instruction to children in kindergarten through grade 12, to complete professional development on identifying characteristics of dyslexia and understanding pedagogy for instruction of students with dyslexia. - The Ohio Dyslexia Committee is requiring educators to complete 18 hours of professional development aligned with the Ohio Dyslexia Guidebook. Qualifications - Intervention Specialist MM or MI licensure. - Completion of required professional development on dyslexia. Requirements - Must meet the Dyslexia Support Laws for professional development. Benefits - Details on benefits are not provided in the job description. Company Description - General company description is not provided in the job description.

Role Description Pindrop is seeking a UKG Ready subject matter expert who can step in quickly, assess our implementation, learn our processes end-to-end, and begin driving improvements. This is a hands-on, high-ownership role for someone who knows the system deeply enough to identify issues, explain them clearly, and fix them proactively. - UKG Ready Assessment & Optimization - Assess the current implementation and document what’s working, what’s broken, and what’s missing. - Serve as Pindrop’s primary UKG Ready subject matter expert. - Build out and optimize UKG Ready modules relevant to Pindrop’s scale. - Design and implement automated workflows to improve data accuracy. - Configure manager and employee self-service functionality. - Data Integrity & Accuracy - Audit historical data sets and establish quality controls. - Own the technical connectivity between UKG Ready and downstream systems. - Build data integrity checks and automated reporting. - Partner with IT and Security on system governance. - Maintain a high standard of accuracy. - Education, Coaching & Collaboration - Explain the system to non-technical colleagues. - Train team members on UKG Ready administrative functions. - Document SOPs and approach knowledge transfer as an ongoing responsibility. - Bring a process improvement mindset. - Documentation & Knowledge Transfer - Document every configuration decision and workflow build. - Build and maintain a UKG Ready admin guide. - Deliver comprehensive knowledge transfer by the end of month 6. - Reporting & Analytics - Build and maintain HR dashboards and reporting in UKG Ready. - Partner with the Sr. Director of People Operations for reporting needs. - Establish reporting standards for the permanent HRIS function. Qualifications - 4+ years of hands-on UKG Ready ownership. - Experience assessing and optimizing an under-configured UKG Ready instance. - Experience with UKG Ready integrations. - Strong data integrity mindset. - Experience building HR dashboards and reporting within UKG Ready. - Experience training non-technical HR team members. Requirements - Not just a user, but an owner of UKG Ready. - Detail-oriented with a focus on accuracy. - Ability to explain complex system configurations clearly. - Collaborative and willing to listen and learn. - Self-directed and accountable. Benefits - Competitive salary. - Opportunity for professional growth. - Supportive work environment. Company Description Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era, delivering continuous identity verification and deepfake detection across various interactions. - Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026. - Backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.