Role Description The FinThrive Value Services group is responsible for helping customers achieve strong onboarding outcomes and optimized adoption of our solutions. The Lead, Value Enablement role is responsible for driving execution of FinThrive’s Customer Value Enablement strategy, helping operationalize frameworks, tools, and processes that support more effective customer value conversations and measurable performance improvement. - Lead execution of the Customer Value Enablement program, including roadmap coordination, milestone tracking, cross-functional follow-up, and delivery support. - Help operationalize existing value enablement frameworks, diagnostics, and playbooks to support more consistent customer performance discussions. - Establish and maintain a practical execution roadmap with near-term, mid-term, and longer-term deliverables, owners, and success measures. - Provide clear, role-based guidance to Customer Success, Advisory, and related teams on how to interpret performance and utilization signals and when to escalate concerns. - Define and monitor value enablement success measures related to customer outcome improvement, earlier risk identification, improved value conversations, and reduced value-driven escalations. - Enhance and maintain diagnostic frameworks, playbooks, and escalation pathways for identifying and addressing performance-based risk across supported solutions. - Partner cross-functionally with Product, Analytics, Operations, and Customer Success leaders to align on available data, KPI definitions, tooling priorities, and enablement needs. - Support internal enablement efforts through documentation, training materials, office hours, and learning sessions that increase awareness and adoption of existing tools and resources. - Serve as a knowledgeable internal resource on revenue cycle performance trends, benchmark interpretation, and value communication practices. - Prepare concise, executive-ready summaries and recommendations to support leadership decision-making related to customer value, retention risk, and operational follow-through. Qualifications - 8–12 years of experience in healthcare operations, consulting, customer success, value realization, performance improvement, or a related field. - Experience supporting or improving revenue cycle outcomes across one or more of the following areas: claims and denials, reimbursement, revenue capture, CDM governance, patient access, or healthcare performance analytics. - Proven experience leading cross-functional workstreams from concept through execution, including accountability for deliverables and measurable outcomes. - Strong program or project management capability, including the ability to break large initiatives into manageable workstreams, coordinate dependencies, and drive progress without direct authority. - Solid understanding of healthcare revenue cycle operations, performance measurement, and analytics-informed decision-making. - Ability to balance hands-on execution with process improvement and scalable program development. - Comfort operating in ambiguity, improving evolving processes, and influencing stakeholders across multiple functions. - Strong written and verbal communication skills, including the ability to translate complex information into clear guidance and executive-ready updates. Requirements - Bachelor’s Degree. - Prior experience in customer value realization, healthcare analytics, performance improvement, or management consulting. - Familiarity with customer success platforms (e.g., Gainsight), analytics solutions, or value dashboards. - Ability to create scalable operating models, frameworks, and documentation. - High degree of ownership, bias toward action, and ability to operate independently. Benefits - Fully remote working environment. - Flexible time off (FTO). - Professional development opportunities. - 12 Weeks of paid parental leave. - In-person and virtual company retreats. - 5-days of paid volunteer hours at an approved 501(c)(3) Organization. - Company lump-sum contribution to HSA-eligible medical enrollees. - 401k Eligible upon date of hire—up to 3% company match. - Exclusive discounts from your favorite brands via PerkSpot.

Role Description As a Strategic Healthcare Partner, you’ll play a pivotal role in driving change across the healthcare system. Working within our Health & Medical business, you will collaborate closely with both internal teams and external healthcare stakeholders to develop and deliver solutions that improve patient outcomes and service efficiency. You’ll operate in a highly patient-centric and specialist environment, aligning NHS priorities with Essity’s solutions to create long-term, sustainable value for all partners. This is a permanent, territory-based role with the ideal candidate being situated in the North of England or the South of Scotland (M62 Corridor and above). What You Will Do - Build and develop strategic partnerships with key stakeholders across London and the South East, including Directors, Service Managers, and Clinical professionals. - Identify challenges and opportunities within healthcare services and co-create value-driven solutions. - Shape and deliver service development plans that enhance patient pathways and clinical outcomes. - Influence and support the adoption of new services and innovative approaches across healthcare settings. - Work cross-functionally with internal teams such as Account Management to align activity with broader business objectives. - Develop compelling business cases and project plans that demonstrate both clinical and commercial value. - Stay close to evolving NHS priorities and healthcare trends to proactively identify new opportunities. Qualifications - Experience working within the NHS or wider healthcare environment. - Combine a strategic, sales-led mindset with a genuine focus on improving patient care. - Thrive on building long-term, collaborative partnerships that deliver mutual value. - Confident in developing business cases, proposals, and service development plans. - Strong project management skills and can manage multiple priorities effectively. - Proactive, adaptable, and comfortable working in a fast-paced environment. - Enjoy identifying and developing new business opportunities. Benefits - Opportunity to improve well-being for people and drive positive change for society and the environment. - Part of a collaborative, inclusive culture where you are empowered to grow, challenged to innovate, and supported to deliver meaningful results.

• Lead and manage end-to-end client onboarding for the analytics platform implementations • Work hands-on with customers to design and implement event tracking plans • Support integration of client-side, server-side, and server-to-server events • Assist customers with SDK integrations and data validation • Advise on data architecture, including data warehouses and data lakes • Collaborate with business stakeholders, developers, and executives to align analytics goals • Translate technical concepts into clear, business-friendly explanations • Troubleshoot integration issues and provide best-practice recommendations • Act as a trusted technical partner during the onboarding phase

Role Description We’re looking for a talented and strategic Principal, Art Director to join a fast-paced, high-performing team supporting one of our most visible, dynamic clients. This is a hands-on leadership role for someone who brings conceptual thinking, sharp visual design capabilities, and video-first experience to the table. As a key leader within the creative department, you will: - Translate strategy into smart, engaging creative. - Mentor a multidisciplinary team of designers and creators. - Partner closely with Copywriters, Video Editors, and Content Creators. - Report to the Creative Director to ensure design excellence from kickoff through delivery. - Own your workstream, manage junior talent, and consistently raise the creative bar. This role is perfect for someone who thrives in creative collaboration, is autonomous in ideation, enjoys rolling up their sleeves to execute, and has a strong point of view on what makes effective content in the digital world. Qualifications - 5+ years of experience in visual design with a strong portfolio showcasing digital campaigns, social-first content, and video-driven work. - Prior social agency experience or relevant experience with a track record of navigating high-volume, high-visibility accounts. - On-set and content production experience (domestic or international), including working with video directors, editors, and producers. - Strong client presentation and communication skills. - Excellent design sensibility and a strategic eye for layout, typography, motion, and branding. - A proactive, collaborative mindset. - A creative portfolio that shows your eye for design, your range in digital, video, and ability to turn strategy into scroll-stopping creative. Requirements - Fluency in English and excellent communication skills (both written and verbal). - This role will require you to work EST hours. Benefits - Premium healthcare through OSDE for the employee and their immediate family members. - Mendel prepaid card with a monthly allowance for grocery purchases. - Monthly reimbursements for Wi-Fi/electricity expenses. - Monthly reimbursements for training/English classes. - 100% covered “Plan Total” membership at Sportclub. - Access to our benefits platform through Bonda. - A flexible vacation policy.