SD Solutions

• Design, implement, and own multi-step agentic flows using LangChain, LangGraph, and similar. • Build tools, agents, and chains that connect to live data sources (APIs, databases, time-series feeds) • Integrate LLMs (Claude, GPT, Gemini, etc') into reliable, observable pipelines • Own prompt engineering, context management, and output validation • Experience working in large-scale and big data environments • Deploy and monitor AI services on AWS or Azure • Instrument flows with logging and tracing so we can debug and improve them • Build React interfaces that surface AI outputs: summaries, alerts, recommendations, and interactive co-pilot features • Connect frontend components to streaming AI responses • Write clean, maintainable TypeScript code

• Act as a primary point of contact for our clients and gift recipients • Manage support tickets • Join short client calls or demos to troubleshoot issues • Help resolve problems, guide users through key features, and deliver concise demos and walkthroughs • Respond to and manage inbound client and recipient support tickets in a timely and professional manner • Troubleshoot issues, provide clear solutions, and escalate when necessary • Maintain high responsiveness and follow-through until resolution • Lead brief calls with clients to address questions, resolve issues, and provide ongoing support • Act as a trusted point of contact for assigned accounts • Ensure clients feel supported and confident using the product • Guide users through features and workflows based on their needs • Tailor walkthroughs to different use cases and levels of experience • Gather customer feedback and share insights with internal teams • Identify common issues or trends and help improve processes • Contribute to a positive, customer-first experience • Work closely with Product to resolve issues • Communicate customer needs and recurring challenges

• Develop and implement new automation solutions and system enhancements • Troubleshoot, debug, and resolve issues in development and production environments • Analyze business and technical requirements to translate them into effective automation solutions • Write clean, maintainable, and well-documented code • Collaborate with cross-functional teams throughout the software development lifecycle • Create and maintain technical documentation for developed processes

• Conduct outbound prospecting via cold calling, email sequences, and LinkedIn outreach • Research and identify target accounts within the defined ICP • Engage C-level executives and decision-makers with personalized messaging • Present and explain the value of our no-code automation platform • Qualify leads and book discovery meetings for the sales team • Maintain accurate pipeline data and activity tracking in the CRM • Continuously refine outreach strategies, messaging, and targeting • Hit weekly/monthly activity and meeting-booking targets

Role Description On behalf of Connecteam, SD Solutions is looking for a talented Scheduler to engage with existing paying customers proactively. In this role, you will: - Make outbound follow-up calls (15-minute sessions) to existing paying customers - Offer and conduct free training sessions to help customers better utilize Connecteam - Identify opportunities to increase customer engagement and adoption - Clearly explain platform features and best practices in a simple, friendly manner - Book additional training or deeper success meetings when needed - Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities - Work closely with the Customer Success team for smooth handoffs and escalations Qualifications - Spotless/fluent English — non-negotiable (excellent spoken English is mandatory) - Strong willingness to work hard with a high volume of outbound calls daily - Confident, positive, and customer-oriented communication style - Ability to explain things clearly to non-technical users - Highly disciplined and organized - All other skills (product knowledge, sales techniques, etc.) can be taught Requirements - Working hours: 9 AM – 6 PM Central Time (CST) — required Company Description Connecteam is a SaaS platform designed to help non-technical, frontline businesses manage their workforce in one place. Typical customers include: - Restaurants - Laundries - Retail - Cleaning services - Other operational businesses The platform covers: - Employee time tracking (clock in / clock out) - Scheduling and shift management - PTO and policies - Payroll inputs - Forms, checklists, and task management - Permissions, groups, and roles - Mobile + desktop usage (online and offline work) Customers often need hands-on guidance to translate their real-world workflows into a working system — this is where Professional Services comes in.

• Lead high-impact technical engagements with CISOs, SOC leaders, and security architects • Own the full POC lifecycle — from initial setup to delivering clear business value • Act as a trusted technical advisor, helping customers understand how PTBOX's product & services offering fits into their security strategy and workflows • Drive successful onboarding and evaluation processes in real customer environments • Collaborate closely with partners and consultancies to expand technical opportunities • Drive the direction of both products and services by translating real-world customer insights into impact for Product and R&D teams

On behalf of Atlas Invest (Backed by BlackRock), SD Solutions is looking for a talented Team Lead to own a critical product area: an end-to-end back-office platform combined with a marketplace connecting borrowers, brokers, and debt investors. This is not a traditional engineering leadership role. You will lead an AI-first engineering team, where coding agents are first-class contributors and human engineers act as architects, reviewers, and quality gatekeepers. The pace is fast, the expectations are high, and the bar for quality is uncompromising. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Lead an AI-First Engineering Team - Design and operate a development environment where AI coding agents generate a significant portion of the codebase. - Define workflows where humans guide, review, and validate — rather than manually implementing everything. - Continuously improve how AI is used across development, testing, and delivery. Own Delivery of a Mission-Critical Platform - Lead development of a back-office system for managing the full lifecycle of real estate bridging loans. - Lead development of a marketplace platform connecting borrowers, brokers, and debt investors. - Take full ownership of architecture through to production. Drive Engineering Quality - Establish and enforce high standards for code quality, testing, and system reliability. - Ensure rapid AI-driven development does not compromise stability or user experience. Manage and Grow a Team - Lead a team of 3–6 engineers. - Mentor engineers to evolve into AI-native builders. - Create a culture of ownership, accountability, and continuous improvement. Operate with a Startup Mindset - Move fast with minimal bureaucracy. - Take ownership across the full stack. - Make pragmatic decisions, balancing speed and scalability. Ensure Security & Compliance - Build systems with data security and compliance as first-class concerns. - Ensure adherence to best practices for handling sensitive financial data. Requirements: Must-Have Experience - Minimum 6 years of software development experience. - Minimum 3 years in a team lead/engineering manager position. - Experience managing a team of 3+ developers. What We’re Looking For (Core Profile) - You think AI-First, not just AI-assisted. You have real hands-on experience with coding agents in production workflows and are excited to build systems where most code is AI-generated. - You maintain a very high bar for quality — even in fast-paced environments. - Proven ability to lead and grow strong engineering teams with a culture of ownership. - You thrive in startup environments — comfortable with ambiguity, minimal structure, and high ownership. - Technically strong and hands-on — able to dive deep into system design, architecture, debugging, and code reviews. - Strong understanding of security and compliance, especially with sensitive financial data. Advantages (Nice-to-Haves): - Previous experience in fintech, real estate finance, or lending platforms. - Strong background with Python backend and modern React/Next.js frontend development. - Hands-on experience with Google Cloud Platform. - Demonstrated success implementing AI-heavy development processes in previous roles. - Experience building a marketplace or two-sided platforms. About the company: Atlas Invest is transforming the bridge loan landscape, seamlessly connecting investors with real estate developers using advanced big data analytics for a personalized investment experience. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

On behalf of Connecteam, SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in. Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: - Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time - Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles - Build and set up schedules, rules, forms, templates, and policies - Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems) - Assist customers with data transitions (e.g., importing schedules from Excel) - Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early - Advise customers on best practices to ensure successful adoption - Clearly document everything configured and any remaining action items - Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups - Ensure the customer’s account is fully ready for daily operations immediately after onboarding Requirements: - 1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required) - Strong technical aptitude and exceptional attention to detail - Native or near-native English level with excellent presentation and communication skills - Confidence working directly with customers (often non-technical frontline managers) - Ability to break down complex requirements into clear, actionable steps - Highly organized, consistent, and reliable - Fast learner, very tech-savvy, quick to master new tools and systems - Comfortable working US hours (CST/EST time zone) – required for live calls - Previous experience with SaaS configuration, operations, or back-office support – big plus Shared Tools & Stack: - Connecteam platform (web + mobile, online/offline capabilities) - Excel/CSV for data uploads - Task & project management: Monday.com, Trello, etc. - CRM: HubSpot (familiarity) - Video conferencing: Zoom / Google Meet - Documentation: Notion, Google Docs - AI tools are encouraged and welcomed to boost efficiency About the company: Connecteam is a SaaS platform designed to help non-technical, frontline businesses manage their workforce in one place. Typical customers include restaurants, laundries, retail, cleaning services, and other operational businesses. The platform covers: - Employee time tracking (clock in / clock out) - Scheduling and shift management - PTO and policies - Payroll inputs - Forms, checklists, and task management - Permissions, groups, and roles - Mobile + desktop usage (online and offline work) Customers often need hands-on guidance to translate their real-world workflows into a working system — this is where Professional Services comes in. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

On behalf of NDA, Moving broker, SD Solutions is looking for a talented Inside Sales SDR to handle inbound leads, qualify customers, and help move opportunities through the pipeline. You’ll be the first point of contact for customers who request moving services, and your job is to engage quickly, ask the right questions, and convert interest into booked business. If you’re friendly, sharp, confident on the phone, and love winning deals — this role is for you. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: - Call and follow up with inbound leads (warm leads, not cold calling) - Qualify customers by understanding their move details, timeline, and needs - Build trust fast and deliver a great customer experience - Schedule and coordinate next steps to close the deal - Keep accurate notes and updates in the CRM - Follow up consistently until the customer books or clearly declines - Hit weekly and monthly activity + conversion targets Requirements: - 1+ year of SDR / BDR / inside sales experience (lead qualification or lead scoring) - Strong phone presence — confident, friendly, and persuasive - Excellent communication skills and the ability to connect with people quickly - Organized and reliable follow-up habits - Hungry to learn, improve, and earn more through performance - Comfortable working in a fast-paced environment with high-volume leads Advantages: - Experience in the moving industry, logistics, home services, or related sales - CRM experience (any system is fine) About the company: NDA, Moving broker is a trusted name in the moving industry with 25+ years of experience andmultiple moving company operations across the U.S. We’re now launching an exciting newgrowth phase: a broker moving platform where we generate and manage inbound leads andconnect customers with the right moving solutions. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

• Develop and enhance features tailored for enterprise customers, focusing on scalability and usability. • Implement and manage user and role management functionalities to support enterprise-level access control. • Design, create, and maintain open APIs for seamless integration with external systems. • Generate comprehensive reports and dashboards to provide actionable insights for business users. • Improve record creation and editing capabilities to enhance data management efficiency. • Work on integrating the platform with third-party tools and enterprise software. • Develop AI-driven features to optimize workflows and enhance user experience. • Collaborate with cross-functional teams to ensure solutions align with customer needs and business objectives. • Maintain high code quality standards through testing, documentation, and best development practices.