FinThrive

Role Description The Director, Customer Success is responsible for managing assigned customers and supporting all aspects of customer management activities. This role is accountable for customer satisfaction and value realization as measured by gross and net revenue targets, contract renewal, and referrals for expansion opportunities. The Director, Customer Success will collaborate with colleagues from Customer Success, Sales, Support, Implementation, Product Management, Development, and Marketing, as appropriate, to serve the needs of customers. - Adopt and utilize resources provided to proactively monitor and manage customer outcomes and success, including: - Gainsight - Salesforce - FinThrive Analytics - Capture and track customer value metrics and targets to demonstrate achievement of metrics/results and return on investment (ROI). - Create an account plan and customer growth strategy in collaboration with Sales Executives. - Internally document at-risk mitigation plans. - Provide leadership with regular updates on assigned customer status, leveraging internal tools to support red/yellow/green status reporting. - Own the role of Director, Customer Success as a key driver of customer satisfaction and performance. - Accept responsibility and accountability for responding to all assigned customer issues and tasks. - Take full responsibility for the account in customer satisfaction, communication, and escalation when needed. - Assure satisfaction among customer groups by monitoring and responding appropriately to outcomes and feedback. - Identify opportunities for operational and process improvements related to utilization and integration. - Manage all renewals and maintain accurate listings of contract expiration dates and notification requirements. - Protect existing revenue through monthly analysis of revenue variances. - Serve as the internal escalation point for issues regarding customer contracts or invoices. - Conduct annual reviews and quarterly pulse checks with customers. - Maintain a full understanding of internal control requirements within the area of responsibility and ensure proper change management protocols are followed. - Meet and exceed quarterly and annual customer revenue targets. - Comply with the renewal process and meet or exceed annual renewal targets. - Identify growth opportunities within the assigned customer base. - Secure and increase customer references. - Foster high response rates and positive KLAS and Net Promoter Score (NPS) results. - Ensure customer satisfaction, including ownership of value realization communication and management of customer expectations through primarily remote engagement with limited travel. - Manage escalations from assigned customers. Qualifications - Bachelor’s degree. - 3+ years of experience in Customer Success leadership, or within the revenue cycle management (RCM) function of a hospital. - Executive presence and strong presentation skills. - Ability to work autonomously, independently, and collaboratively within a team. - Strong written and verbal communication skills with the ability to synthesize complex issues into clear, simple messages. - Experience interfacing with both internal team members and external customers as part of a solutions-based team. - Proficiency in MS Office (Outlook, Word, Excel, PowerPoint). - Proactive self-starter with ownership mentality and strong drive. - Collaborative team player and quick learner. - Willingness to travel up to 40-60%. Requirements - Experience in healthcare revenue cycle management (RCM). - Knowledge of FinThrive products and services or competitive solutions. - Strong understanding of the healthcare industry, specifically revenue cycle management. - Experience using Gainsight. - Involvement with HFMA. Benefits - FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. - For the most up-to-date offerings visit finthrive.com/careers-benefits.

Role Description The Customer Success Manager (CSM) is responsible for managing assigned Customers and supporting all aspects of Customer management activities. This role is accountable for Customer satisfaction and value realization as measured by Gross and Net revenue targets, contract renewal and referrals for expansion opportunities. The CSM will collaborate with other colleagues from Customer Success, Sales, Support, Implementation, Product Management, Development and Marketing, as appropriate to serve the needs of their customers. - Must be well-versed in the details of all levels and functions within the full scope of Revenue Cycle of US Healthcare. - Maintain accurate and up-to-date customer records and documentation. - Ensure all interactions are documented in the customer relationship management (CRM) system. - Manage all renewals, maintain accurate listings of contract expiration dates, and handle notification requirements. - Identify growth opportunities within assigned client base. - Secure and increase references, fostering a high response rate and positive KLAS and Net Promoter survey scores. - Ensure client satisfaction, including owning communication of value realization and managing customer expectations through proactive outreach. - Serve as an internal escalation point for issues regarding a customer’s contract, invoices, and account receivable. - Adoption and utilization of resources provided to proactively monitor and manage customer outcomes and success, including Gainsight and Salesforce. - Identify risk to existing customers and internally document risk mitigation plans for assigned accounts. - Accept responsibility/accountability for responding to all assigned customer issues and tasks. - Assure satisfaction among customer groups with the quality and amount of support provided by monitoring and responding appropriately to outcomes and feedback. - Identify opportunities for operational and process improvements related to the utilization and integration. - Conduct business reviews with quarterly or annual frequency depending on client and monthly pulse checks. - Open to work in a 24X7 environment. - Manage escalations from assigned customers. Qualifications - Bachelor’s degree. - 5+ years of relevant work experience in Account Management or Customer Success. - Experience using Gainsight. - Experience in the healthcare industry. - Previous sales experience and leadership. - LMS Tools. Requirements - Demonstrate integrity and ethics in day-to-day tasks and decision making. - Adhere to FinThrive’s core values of courage, authenticity, respect, excellence, and service. - Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to FinThrive’s business practices. - Become familiar with FinThrive’s Code of Ethics. - Attend training as required. - Notify management or FinThrive’s Helpline when there is a compliance concern or incident. - HIPAA-compliant handling of patient information. - Demonstrable awareness of confidentiality obligations. Benefits - Find balance with our remote-friendly organization. - Take time to recharge and pursue your passions. - Be part of a positive and supportive work environment. - Grow and excel in your career with training and education. - Professional development opportunities. - Term life, Accidental & Medical Insurance. - Meal and Transport arrangements.

Role Description The FinThrive Value Services group is responsible for helping customers achieve strong onboarding outcomes and optimized adoption of our solutions. The Lead, Value Enablement role is responsible for driving execution of FinThrive’s Customer Value Enablement strategy, helping operationalize frameworks, tools, and processes that support more effective customer value conversations and measurable performance improvement. - Lead execution of the Customer Value Enablement program, including roadmap coordination, milestone tracking, cross-functional follow-up, and delivery support. - Help operationalize existing value enablement frameworks, diagnostics, and playbooks to support more consistent customer performance discussions. - Establish and maintain a practical execution roadmap with near-term, mid-term, and longer-term deliverables, owners, and success measures. - Provide clear, role-based guidance to Customer Success, Advisory, and related teams on how to interpret performance and utilization signals and when to escalate concerns. - Define and monitor value enablement success measures related to customer outcome improvement, earlier risk identification, improved value conversations, and reduced value-driven escalations. - Enhance and maintain diagnostic frameworks, playbooks, and escalation pathways for identifying and addressing performance-based risk across supported solutions. - Partner cross-functionally with Product, Analytics, Operations, and Customer Success leaders to align on available data, KPI definitions, tooling priorities, and enablement needs. - Support internal enablement efforts through documentation, training materials, office hours, and learning sessions that increase awareness and adoption of existing tools and resources. - Serve as a knowledgeable internal resource on revenue cycle performance trends, benchmark interpretation, and value communication practices. - Prepare concise, executive-ready summaries and recommendations to support leadership decision-making related to customer value, retention risk, and operational follow-through. Qualifications - 8–12 years of experience in healthcare operations, consulting, customer success, value realization, performance improvement, or a related field. - Experience supporting or improving revenue cycle outcomes across one or more of the following areas: claims and denials, reimbursement, revenue capture, CDM governance, patient access, or healthcare performance analytics. - Proven experience leading cross-functional workstreams from concept through execution, including accountability for deliverables and measurable outcomes. - Strong program or project management capability, including the ability to break large initiatives into manageable workstreams, coordinate dependencies, and drive progress without direct authority. - Solid understanding of healthcare revenue cycle operations, performance measurement, and analytics-informed decision-making. - Ability to balance hands-on execution with process improvement and scalable program development. - Comfort operating in ambiguity, improving evolving processes, and influencing stakeholders across multiple functions. - Strong written and verbal communication skills, including the ability to translate complex information into clear guidance and executive-ready updates. Requirements - Bachelor’s Degree. - Prior experience in customer value realization, healthcare analytics, performance improvement, or management consulting. - Familiarity with customer success platforms (e.g., Gainsight), analytics solutions, or value dashboards. - Ability to create scalable operating models, frameworks, and documentation. - High degree of ownership, bias toward action, and ability to operate independently. Benefits - Fully remote working environment. - Flexible time off (FTO). - Professional development opportunities. - 12 Weeks of paid parental leave. - In-person and virtual company retreats. - 5-days of paid volunteer hours at an approved 501(c)(3) Organization. - Company lump-sum contribution to HSA-eligible medical enrollees. - 401k Eligible upon date of hire—up to 3% company match. - Exclusive discounts from your favorite brands via PerkSpot.

Role Description Primary finance business partner for multiple product lines directly supporting the responsible ELT member. - Analyst will be a key member of the team driving growth and product success through analysis and creative go-to-market strategies. - Consolidate and support all planning and reporting processes, including monthly forecasts, annual budgets, and a multi-year outlook. - Interact and communicate with senior management regarding risks & opportunities, and drivers of forecast variances. - Provide key business insights which facilitate timely and informed decision-making. - Partner with the company’s business leaders in assessing and communicating business performance, trends, and strategic trade-offs. - Develop variance analysis reporting that is timely and supports key decision-makers. - Collaborate with accounting during the monthly close process to ensure accuracy of financials and provide detailed variance analyses. - Drive process improvement activities designed to improve performance through evaluating new store openings and new concepts. - Support quarterly financial reporting in conjunction with board and investor requirements. - Creates and analyzes financial reporting and KPIs, as requested. - Structure, build, and maintain financial and decision-making models to develop meaningful insights and actionable recommendations. - Identify and drive cross-functional initiatives to improve processes, systems, and automation to help the business scale. Qualifications - Bachelor's degree - Finance, Economics, Mathematics, a related field, or equivalent practical experience with a minimum of 2-5 years of experience. - Detail-oriented and ability to produce work with a high degree of accuracy. - Superb analytical/quantitative and communication skills. - Ownership mentality and demonstrated ability to independently drive projects to completion, with high attention to detail. - Demonstrated problem solving ability using statistical analysis or large data sets. - A thoughtful collaborator, and great listener, keenly focused on understanding business challenges, building strong relationships, and driving even stronger outcomes. - An excellent communicator capable of translating complex, nuanced, or detailed analysis into clear, actionable summaries or recommendations. - Comfortable in ambiguity, thrive through change, are highly adaptable, and can create clarity and focus in a dynamic environment. - Ability to meet strict deadlines and work under pressure. - Builder mentality - identifies problems quickly and is eager to build solutions from scratch, not just improve on others' work. - Advanced Excel and PowerPoint skills required. - Tableau/Power BI/Other Business Intelligence tool skills a plus, SQL knowledge a plus. - Travel required: Minimal (a couple of times a year). Benefits - Fully remote working environment (office in Plano, TX). - Flexible time off (FTO). - Professional development opportunities. - 4 Weeks of paid parental leave. - In-person and virtual company retreats. - 5-days of paid volunteer hours at an approved 501(c)(3) Organization. - Company lump-sum contribution to HSA-eligible medical enrollees. - 401k Eligible upon date of hire—up to 3% company match. - Exclusive discounts from your favorite brands via PerkSpot.

Role Description Primary finance business partner for multiple product lines directly supporting the responsible ELT member. - Analyst will be a key member of the team driving growth and product success through analysis and creative go-to-market strategies. - Consolidate and support all planning and reporting processes, including monthly forecasts, annual budgets, and a multi-year outlook. - Interact and communicate with senior management regarding risks & opportunities, and drivers of forecast variances. - Provide key business insights which facilitate timely and informed decision-making. - Partner with the company’s business leaders in assessing and communicating business performance, trends, and strategic trade-offs. - Develop variance analysis reporting that is timely and supports key decision-makers. - Collaborate with accounting during the monthly close process to ensure accuracy of financials and provide detailed variance analyses. - Drive process improvement activities designed to improve performance through evaluating new store openings and new concepts. - Support quarterly financial reporting in conjunction with board and investor requirements. - Create and analyze financial reporting and KPIs, as requested. - Structure, build, and maintain financial and decision-making models to develop meaningful insights and actionable recommendations. - Identify and drive cross-functional initiatives to improve processes, systems, and automation to help the business scale. Qualifications - Bachelor's degree - Finance, Economics, Mathematics, a related field, or equivalent practical experience with a minimum of 2-5 years of experience. - Detail-oriented and ability to produce work with a high degree of accuracy. - Superb analytical/quantitative and communication skills. - Ownership mentality and demonstrated ability to independently drive projects to completion, with high attention to detail. - Demonstrated problem solving ability using statistical analysis or large data sets. - A thoughtful collaborator, and great listener, keenly focused on understanding business challenges, building strong relationships, and driving even stronger outcomes. - An excellent communicator capable of translating complex, nuanced, or detailed analysis into clear, actionable summaries or recommendations. - Comfortable in ambiguity, thrive through change, are highly adaptable, and can create clarity and focus in a dynamic environment. - Ability to meet strict deadlines and work under pressure. - Builder mentality - identifies problems quickly and is eager to build solutions from scratch, not just improve on others' work. - Advanced Excel and PowerPoint skills required. - Tableau/Power BI/Other Business Intelligence tool skills a plus, SQL knowledge a plus. - Travel required: Minimal (a couple of times a year). Benefits - Fully remote working environment (office in Plano, TX). - Flexible time off (FTO). - Professional development opportunities. - 4 Weeks of paid parental leave. - In-person and virtual company retreats. - 5-days of paid volunteer hours at an approved 501(c)(3) Organization. - Company lump-sum contribution to HSA-eligible medical enrollees. - 401k Eligible upon date of hire—up to 3% company match. - Exclusive discounts from your favorite brands via PerkSpot.

Role Description The FinThrive Value Services group is responsible for delivering exceptional customer onboarding outcomes and supports optimized adoption of our solutions. This role is responsible for leading FinThrive’s Customer Value Enablement strategy—driving measurable improvements in customer performance while enabling Customer Success, Advisory, and Services teams to engage customers more effectively. - Own and operationalize FinThrive’s Customer Value Enablement operating model. - Establish a clear execution roadmap with defined objectives, deliverables, owners, and success metrics. - Provide clear, role-based guidance for Customer Success, Advisory, and Support teams. - Define and track Value Enablement success metrics related to client-realized outcome improvement. - Develop and maintain standardized diagnostic frameworks, playbooks, and escalation pathways. - Partner cross-functionally with Product and Analytics teams. - Lead internal enablement efforts including creation of documentation and training materials. - Provide executive-ready insights and summaries that support leadership decision-making. Qualifications - 12–15+ years of consulting, operations, transformation, customer success, and/or customer value roles. - Experience with driving improved revenue cycle outcomes across various workflows. - Proven experience leading complex, cross-functional initiatives from concept through execution. - Strong project or program management capability. - Deep understanding of healthcare revenue cycle operations, performance measurement, and analytics-driven decision making. - Ability to balance hands-on execution with strategic planning. Requirements - Bachelor’s Degree. - Prior experience in customer value realization, healthcare analytics, performance improvement, or management consulting. - Familiarity with customer success platforms, analytics solutions, or value dashboards. - High degree of ownership, bias toward action, and ability to operate independently. Benefits - Fully remote working environment. - Flexible time off (FTO). - Professional development opportunities. - 12 Weeks of paid parental leave. - In-person and virtual company retreats. - 5-days of paid volunteer hours at an approved 501(c)(3) Organization. - Company lump-sum contribution to HSA-eligible medical enrollees. - 401k Eligible upon date of hire—up to 3% company match. - Exclusive discounts from your favorite brands via PerkSpot.

Role Description FinThrive is seeking a detail-oriented Software Quality Engineer to ensure the quality, reliability, and performance of our healthcare technology platforms. You will work closely with cross-functional engineering teams to validate application functionality, develop automated testing solutions, and ensure high-quality releases across data, APIs, and integrated systems. This role is ideal for someone who is hands-on with testing and automation, thrives in Agile environments, and is passionate about building scalable QA practices. - Collaborate with Agile teams to support the delivery of new features and enhancements - Design, document, and execute test plans, test cases, and test strategies - Perform functional, integration, system, and regression testing across applications, APIs, and data platforms - Validate data quality across relational and non-relational databases - Develop and maintain QA automation frameworks using open-source tools (e.g., Selenium, pytest) - Execute both manual and automated testing to ensure release quality - Set up and manage test data and test environments for integration and QA workflows - Track, document, and support resolution of defects, including basic root cause analysis - Support CI/CD pipelines by integrating automated test execution into build and deployment processes - Work with offshore and cross-functional teams to align testing efforts - Participate in sprint planning, backlog refinement, and estimation of QA work - Continuously learn and improve QA processes, tools, and best practices Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field - 2–4 years of experience in software quality assurance or testing - Experience testing modern applications built with C#, Python, Java, or .NET frameworks - Hands-on experience with SQL and working with relational databases (basic NoSQL exposure preferred) - Experience with manual and automated testing approaches - Familiarity with QA automation tools such as Selenium, pytest, or similar frameworks - Experience working in Agile/Scrum environments - Basic understanding of CI/CD pipelines (Azure DevOps, Jenkins, or equivalent) - Experience working in Windows and/or Linux environments - Strong analytical, problem-solving, and debugging skills - Effective communication skills and ability to collaborate across teams Requirements - Experience working in a cloud environment (Azure preferred) - Exposure to API testing tools (Postman, REST Assured, etc.) - Familiarity with BDD frameworks (e.g., SpecFlow, Cucumber) - Experience testing data pipelines, APIs, or integration-heavy systems - Knowledge of test automation best practices and scalable QA frameworks - Exposure to healthcare systems, EDI transactions, or regulated environments - Understanding of DevOps concepts or infrastructure testing Benefits - FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.

Role Description As a member of our Sales Solution Strategy team, the Solution Strategy Manager will have responsibility for the growth of Government Reimbursement Technology and Services as set by a quarterly and annual operating plan. Supporting revenue growth for end-to-end solutions. What you will do - Perform all detailed solution demonstrations and presentations related to the Government Reimbursement Technology and Services. - Serve as subject matter expert for the Government Reimbursement Technology and Services groups. - Provide consulting and guidance to corporate functions including product management, solution marketing, sales training, and corporate marketing. - Collaborate closely with Sr Director and Commercial leadership to develop a comprehensive quarterly and yearly business plan. - Assess skills and gaps among field sales representatives and develop a plan to address developmental needs for assigned product group. - Joint travel and other client interactions with the sales team as needed. - Participate in or speak at industry events as needed for company promotion. - Collaborate with sales leaders on winning strategies. - Partner with Commercial Talent Development to provide onboarding and continuing education on revenue cycle solutions. - Develop competency with all FinThrive offerings for end-to-end presentations. - Actively manage additional projects as assigned by Sr. Director. - Assist in mentoring new team members. Qualifications - Strong skills in public speaking, creating presentations, and developing winning sales strategies. - Experience in influencing others during the decision-making process. - Knowledge of Hospital revenue cycle and healthcare finance. - Deep understanding of end-to-end RCM processes. - Knowledge of industry standards related to service delivery in the healthcare revenue cycle. - In-depth knowledge of regulatory and delivery requirements facing the revenue cycle. - Experience interfacing with both internal team members and external customers. - Growth focus and track record of successfully generating new revenue. - Work autonomously, independently, and as part of a team. - Highly organized, comfortable collaborating with commercial leaders and client executives. - Computer knowledge including MS Office (Outlook, Word, Excel, PowerPoint, Teams). - Must be able to travel 50%. Requirements - 5+ years of experience in supporting solutions sales or leading a technology or services sales process. - Entrepreneurial mindset. - Experience using CRM software, preferably SalesForce.com. - Experience in revenue cycle within a healthcare organization. - Experience with executive level presentations. Benefits - Fully remote working environment. - Flexible time off (FTO). - Professional development opportunities. - 12 Weeks of paid parental leave. - In-person and virtual company retreats. - 5-days of paid volunteer hours at an approved 501(c)(3) Organization. - Company lump-sum contribution to HSA-eligible medical enrollees. - 401k Eligible upon date of hire—up to 3% company match. - Exclusive discounts from your favorite brands via PerkSpot.

Role Description The Software Engineer with FinThrive is responsible for the design and development of new features and tools to support our industry’s leading healthcare software. This position also supports and maintains existing products for growth. The ideal candidate will have experience with software development practices and patterns, as well as direct experience building and deploying applications on the Azure cloud. Experience working in a forward-looking, fast-paced environment that embraces continuous integration and agile (SCRUM) development practices is critical. You will collaborate with a high-energy team that provides an opportunity for flexibility of responsibility, schedule, and location. - Develop new features and the maintenance and enhancements of existing functionality - Leading and mentoring a team of software developers, providing technical guidance, feedback, and support - Design, develop, and maintain scalable full stack applications using C#/.NET (6+) on the backend and Angular/TypeScript on the frontend - Designing and architecting scalable, maintainable, and efficient software systems - Implementing best practices, coding standards, and quality assurance processes within the team - Participating in code reviews, ensuring adherence to coding standards and best practices - Troubleshooting, resolving technical issues, and addressing challenges in project implementation - Enhance and maintain existing functionality across both client and server sides - Write clean, maintainable, and well-tested code with a strong emphasis on unit testing for all new features - Collaborate with cross-functional teams to evaluate and implement effective technical and business solutions - Utilize Microsoft Azure services for application hosting, deployment, monitoring, and integration - Identify opportunities to incorporate new technologies into the tech stack for improved performance and scalability - Work directly with support and DevOps teams to troubleshoot and resolve production issues, including deployment and release support - Analyze and fix application defects, providing thorough root cause analysis - Actively contribute to all stages of the software development life cycle (SDLC), including development, QA, documentation, and deployment - Communicate effectively and work collaboratively with team members, both onsite and remote, to ensure successful delivery Qualifications - Bachelor’s degree in computer science, Information Technology, or a related field - 8+ years of experience in software development within an Agile environment - Strong experience with C# and .NET 6+ for backend development - Experience in designing and working with SQL Server and relational databases - Proficient in building and consuming RESTful APIs using ASP.NET - Solid understanding of data access technologies like ADO.NET, Entity Framework, and common design patterns - Proven frontend development experience using Blazor, Angular, TypeScript, JavaScript, HTML, and CSS - Hands-on experience with Microsoft Azure, including services like App Services, Azure Functions, Azure SQL, Storage, and DevOps pipelines - Excellent communication skills - both oral and written - Strong collaboration mindset and ability to work effectively within a distributed team environment - Ability to work independently and prioritize tasks effectively in a fast-paced support environment Requirements - Healthcare domain knowledge - Azure cloud development (Blob storage, File Shares, VMs, Docker, ACS, AKS) - Automated Testing & Continuous Integration - Test Driven Development (TDD) - Software Design Patterns - AI First Approach - Customer Service experience preferred Benefits - Professional development opportunities - Term life, Accidental & Medical Insurance - Meal and Transport arrangements Company Description FinThrive is advancing the healthcare economy. For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive . Award-winning Culture of Customer-centricity and Reliability. At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture .

Role Description The objective of the position is to have a colleague with good project management and client management skills own all aspects of assigned client relationships with supervision. This is a role for an individual contributor who will engage with all areas of the business as well as cross-functional FinThrive teams to ensure client satisfaction. This position adds value to the organization by allowing for more effective communication across the Data Intake area to the client, thus allowing for faster/high quality implementations resulting in increased customer satisfaction. What you will do - Manage all aspects of assigned client relationships with supervision. - Work with supervisor to create client Executive Summaries. - Engage with and effectively communicate with all areas of the business to ensure successful project outcomes (Includes: Client Delivery Implementation, Cost Report Production Team, Claims Production Team, Audit Team, Accounting Team, and Product Team). - With direction from supervisor, engage with cross-functional areas of FinThrive to ensure customer satisfaction (Includes: Onboarding and Customer Success Teams). - Work with supervisor to provide project-specific direction to 3rd party vendors. - Monitor workload with supervisor to ensure deadlines are met. - Maintain knowledge of all Government reimbursement products and services. - Work with supervisor and assigned Implementation Analysts to set priorities and timelines. - Other duties as needed. Qualifications - Bachelor's degree or equivalent. - 2 years+ experience in dedicated Account Management / Relationship Management required. - Good Project Management skills (e.g., managing multiple client/team requests and deadlines) required. - Good interpersonal skills to effectively communicate with all levels of the organization (peers, management) and customers. - Strong work ethic and desire to grow within career. - Ability to work and thrive in a fast-paced environment. - Travel required: Minimal (a couple of times a year). Requirements - Expertise with Microsoft Dynamics CRM/Salesforce, Outlook, Excel, and SharePoint preferred. - Exceptional ability to organize work and tasks; attention to detail and excellent follow-through. - Excellent verbal and written communication skills—involving high-level communications with internal and external contacts. Benefits - Remote-friendly organization. - Time to recharge and pursue passions. - Positive and supportive work environment. - Opportunities for career growth with training and education. Company Description FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work.