• Help customers realize value quickly and drive strong product adoption • Act as a trusted advisor by understanding customer goals, use cases, and business priorities • Build strong product knowledge and apply technical curiosity to guide customer conversations • Champion the voice of the customer internally and partner cross-functionally • Take ownership of customer needs and blockers • Review product usage, align success plans to customer goals, and adapt guidance as needs evolve • Build strong stakeholder relationships through sound judgment and follow-through • Partner closely with sales, support, product, and delivery teams

Role Description The digital marketing team at Get Visible is looking for a SEO/AEO manager focused on strategy and client communications. We are looking for someone who is enthusiastic, self-motivated, and bright. - Lead client communications and strategy for SEO / AEO accounts - Perform SEO & AEO audits on client sites - Proactively manage client expectations and resolve issues - Analyze performance metrics (traffic, rankings, conversions, pipeline impact) and present insights - Strong proficiency in tools such as Google Search Console, GA4, Screaming Frog, Semrush, Ahrefs, Claude, OpenClaw, Hermes, and more - Account tracking and scope management — flagging when projects are at risk - Internal task coordination across Slack and ClickUp - Perform SEO audits on potential client sites - Advance AI Search & Answer Engine Visibility - Develop frameworks for answer engine optimization (AEO) and AI search readiness, including structured content, authoritative signals, and entity-based visibility Qualifications - 3+ years as an SEO strategist or equivalent at a digital marketing or web agency - Proven success in analyzing data and using analytics tools for marketing decisions - Ability to multitask and manage time effectively across various clients and initiatives - Strong communication and interpersonal skills for effective collaboration - Experience with different website builds - Comfort with ambiguity and fast-moving scopes - Familiarity with tools: ClickUp, Slack, Google Workspace, AI Tools - Excellent English communication skills, both written and oral - Strong attention to detail and organization - Strong foundational understanding of AI-driven search and answer engines, with demonstrated ability and curiosity to build expertise in this rapidly evolving space - Deep expertise in technical SEO, content optimization, and analytics, with fluency in modern SEO platforms and methodologies Requirements - Starting salary $70,000 - $85,000 + DOE Benefits - Health, Dental, and Vision Insurance - Supplemental Insurance - Paid Time Off - 401K

• Manage, monitor and execute account management within existing institutional client accounts, to drive sustainable and reproducible growth and revenue • Collaborate with institutional clients on VOC for IT and Software Development of CARE solution • Collaborate with marketing on establishing KOL’s, Clinical Research, Testimonials and Marketing Outreach • Ensure clients have a strong, layered experience with Ambry products and services • In partnership with ESE and/or AE, ensure customers are aware of relevant product updates • Collaborate with ESE, AE and ASD to establish CARE Steering Committee, within institutional clients to set up and develop monthly and quarterly client business reviews • Responsible for driving growth within institutional clients for revenue, sites and compliance • Establish and oversee the customer's continued adoption, training, and development of best practices

Role Description As a Account Principal within the Google Solution Line (GSL) at Insight, you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high-margin services growth. Aligned to the Professional Services organization and leading our most strategic accounts, your mission is to move Insight from a vendor to a strategic consulting partner. Key responsibilities include: - Delivery Leadership & Governance - Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO). - Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts. - Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins. - Lead delivery of strategic business reviews and executive steering committee meetings. - Strategic Planning & Growth - Maintain customer strategic roadmaps that transition accounts from transactional procurement to high-value consulting partnerships. - Identify and drive cross-solution opportunities across the entire Insight portfolio, including ServiceNow, Microsoft, and AI-driven data strategies, led by your GCP engagement. - Partner with sales leadership to grow customer relationships from a profitability and long-term sustainability standpoint. - Develop deep domain/industry expertise to act as a primary business advisor to the C-Suite. - Commercial & Operational Excellence - Manage multi-party commercials, including Long-Term Services Agreements (LTSAs) and Google PSO (subcontracting) engagements. - Drive delivery outcomes while maintaining strict oversight of budget burn rates, resource allocations, and account profitability. - Own delivery risk mitigation and handle executive-level escalations with poise. - Coach and mentor Account Principals and Senior Consultants on the team to build a high-performing delivery culture. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - Experience: 15–20 years of industry experience, typically including time as a former services delivery lead, or career strategic consultant. - Leadership Focus: At least 10 years in client/account management or leading large-scale digital transformation programs. - Technical Domain: Demonstrated experience leading teams in major implementations or migrations on cloud hyperscalers, with Google Cloud preferred. - Commercial Mastery: Proven ability to navigate complex contracting models and drive services sales from plan to implementation. - Influencing: Expert ability to communicate and influence at the C-Suite and Executive level. - Financial Acumen: Strong understanding of professional services operational metrics, including utilization and margin protection. - Travel: Ability to travel up to 20% to customer sites and conferences as required. Benefits - We’re legendary for taking care of you, your family and to help you engage with your local community. - Enjoy a full, meaningful life and own your career at Insight. - Core values of Hunger, Heart, and Harmony guide everything we do.