Role Description As a Account Principal within the Google Solution Line (GSL) at Insight, you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high-margin services growth. Aligned to the Professional Services organization and leading our most strategic accounts, your mission is to move Insight from a vendor to a strategic consulting partner. Key responsibilities include: - Delivery Leadership & Governance - Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO). - Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts. - Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins. - Lead delivery of strategic business reviews and executive steering committee meetings. - Strategic Planning & Growth - Maintain customer strategic roadmaps that transition accounts from transactional procurement to high-value consulting partnerships. - Identify and drive cross-solution opportunities across the entire Insight portfolio, including ServiceNow, Microsoft, and AI-driven data strategies, led by your GCP engagement. - Partner with sales leadership to grow customer relationships from a profitability and long-term sustainability standpoint. - Develop deep domain/industry expertise to act as a primary business advisor to the C-Suite. - Commercial & Operational Excellence - Manage multi-party commercials, including Long-Term Services Agreements (LTSAs) and Google PSO (subcontracting) engagements. - Drive delivery outcomes while maintaining strict oversight of budget burn rates, resource allocations, and account profitability. - Own delivery risk mitigation and handle executive-level escalations with poise. - Coach and mentor Account Principals and Senior Consultants on the team to build a high-performing delivery culture. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - Experience: 15–20 years of industry experience, typically including time as a former services delivery lead, or career strategic consultant. - Leadership Focus: At least 10 years in client/account management or leading large-scale digital transformation programs. - Technical Domain: Demonstrated experience leading teams in major implementations or migrations on cloud hyperscalers, with Google Cloud preferred. - Commercial Mastery: Proven ability to navigate complex contracting models and drive services sales from plan to implementation. - Influencing: Expert ability to communicate and influence at the C-Suite and Executive level. - Financial Acumen: Strong understanding of professional services operational metrics, including utilization and margin protection. - Travel: Ability to travel up to 20% to customer sites and conferences as required. Benefits - We’re legendary for taking care of you, your family and to help you engage with your local community. - Enjoy a full, meaningful life and own your career at Insight. - Core values of Hunger, Heart, and Harmony guide everything we do.

Role Description As a Account Principal, Work Transformation you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high-margin services growth. Along the way, you will get to: - Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO). - Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts. - Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins. - Lead delivery of strategic business reviews and executive steering committee meetings. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - 15–20 years of industry experience, typically including time as a former services delivery lead, or career strategic consultant. - At least 10 years in client/account management or leading large-scale digital transformation programs. - Demonstrated experience leading teams in major implementations or migrations of Microsoft Office or Google Workspace. - Proven ability to navigate complex contracting models and drive services sales from plan to implementation. Benefits - Comprehensive benefits to take care of you and your family. - Support for engaging with your local community. - Core values of Hunger, Heart, and Harmony guiding relationships with teammates, partners, and clients.

Role Description The Scale Account Executive will work with existing customers to renew and expand their Enterprise Agreements with Adobe. This will be accomplished through but not limited to cold calling, email campaigns, lead generation and follow-up, and daily customer sales activities. The role involves the management of existing accounts through the renewal of enterprise agreements and finding new opportunities within the account base. What You'll Do - Support renewal opportunities in partnership with Solution Account Managers in the Mid Market/Scale space. - Assist customers in understanding Adobe enterprise solutions, configuration, environment, and how they fit within their current infrastructure and business processes. - Drive awareness into the account base through regular email campaigns and drive attendance to live and online seminars. - Close renewal and expansion business on a monthly basis, meeting or exceeding your quarterly and annual quota objectives. - Maintain up-to-date knowledge of Adobe's competitive positioning in the marketplace. Qualifications - 3-5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success. - Experience with Customer Journey (Marketo), Adobe Commerce (Magento) and Workflow (Workfront) solutions are desirable. - Proven track record of success and a history of exceeding quota. - Creative self-starter: ability to work independently. - Must have strong skills in the following: communication, presentation skills, negotiation, organization, and attention to detail. - Bachelor’s degree or equivalent practical experience. - Experience in prospect to closure and holding quota for your own territory. - Accurately forecast and manage pipeline on a monthly and quarterly basis. - Keep accurate and up-to-date records of all deals in the CRM system. - Highly organized with the ability to work in a fast-paced environment. Benefits - Comprehensive benefits programs. - Opportunities for long-term incentives in the form of a new hire equity award. Company Description Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Role Description This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. As a remote, seasonal TaxAct SMB Xpert agent, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our Form 1065 and Form 1120-S customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will help TaxAct customers confidently file their taxes by providing expert guidance and advice, reviewing tax calculations, and clarifying questions within the online software. Qualifications - A minimum of 3 years of experience preparing federal and state business tax returns (1065 and/or 1120-S) for a minimum of 20 entities per year, with 30 or more per year preferred. - Experience preparing business returns of service industry tax entities is preferred. - Experience with transitioning accounting records and reports to tax returns. - An active unrestricted credential: Enrolled Agent (EA), or Certified Public Accountant (CPA) required. - Active PTIN (Preparer Tax Identification Number) required. - Experience providing support in a call center environment a plus. - Must be proficient with technology; solid knowledge of computer operations software as well as have experience with online tax software. - Proven experience conducting tax research leveraging trustworthy sources. - Able to demonstrate consistent and well-rounded expertise in the preparation of individual income tax returns. - Strong customer service skills – ability to interact with customers through video and audio tools in a way that is professional, friendly, and reassuring. - Exceptional verbal and written communication skills. - Audit experience a plus (IRS and state tax authorities). - Prior experience preparing returns using TaxAct a plus. - Ability to work in a fast-paced environment with minimal supervision. - Critical thinking, problem-solving, research skills, and determination. - Bilingual (English/Spanish) communication skills (written & spoken) a plus. - Must have (or be willing to obtain) a private, dedicated hardwired internet connection. Requirements - Help customers understand, in everyday language, how tax rules apply to their specific tax return filing situation, including the filing of both federal and state tax returns. - Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice customer inquiries. - Follow Circular 230, Internal Revenue Code, and Treasury Regulations, as well as any applicable state and local rules, regulations, and requirements governing the preparation of tax returns. - Overall support of the TaxAct tax preparation related products through phone and written communication, as needed, providing a positive customer experience that instills customer confidence. - Use discretion and professional judgment to understand which topics may be beyond the TaxAct Xperts' knowledge and/or out of scope. - Troubleshoot and resolve customer inquiries utilizing defined processes and procedures. - Conduct tax research leveraging trustworthy sources to ensure the customer is receiving accurate information. - Identify appropriate data entry points for various forms and tax documents. - Use applications provided in conjunction with applicable equipment to interact with customers. - Ability to work in an area free of distractions. - At times, this role may be required to act as a subject matter expert to provide knowledge and expertise in a specific subject, business, or technical area to answer agent/customer questions. - May be cross-trained on other product lines in order to support other queues, as needed. - Additional job duties as needed. Benefits - Supportive, open, and inclusive atmosphere. - Team that values your contributions.