• With little to no supervision from PM can perform the following: · Elicit and document requirements from users in various formats and tools including agile/scrum user stories • Design – create process flow diagrams, user roles and responsibilities, functional and work break down component documentation • Test - Define system tests, conduct tests and verify correctness for medium to large projects. Define load test with Load test team and quality assurance. Oversee the testing of lesser experienced team members. • Influences and leads a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). • Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities. • Influences and significantly contributes to the design process to ensure it supports business requirements and an optimized user experience. • Capture requirements for multiple highly complex systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables. • Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team. • Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap. • Work with QAS to lead project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. • Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to all relevant standards.

Role Description This is a remote position and can be located anywhere in the US. This role is responsible for supporting enterprise legal hold processes and managing data retention requirements across company systems and third-party applications. The analyst acts as a liaison between Legal, IT, and business units to ensure compliance with litigation holds, regulatory requirements, and corporate data retention policies. Key Responsibilities: - Legal Hold Operations: - Execute legal hold requests - Coordinate implementation across endpoints, email systems, and storage platforms - Perform data collection, preservation, and retrieval - Track legal hold lifecycle (placement, monitoring, release) - Maintain documentation and ensure audit readiness - Data Retention & Policy Enforcement: - Support implementation of retention policies - Manage retention configurations across systems - Partner with system owners on retention schedules - Assist with audits and compliance validation - Third-Party Application Governance: - Assess third-party systems for retention and legal hold capabilities - Work with vendors and internal teams to ensure compliance - Validate preservation and discovery capabilities - Compliance & Audit Support: - Maintain documentation for legal hold and retention activities - Provide reporting and audit evidence - Identify compliance gaps and recommend improvements - Process Improvement & Automation: - Improve workflows and automate processes - Enhance coordination between Legal and IT - Support scalable and standardized processes Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field - 3–5+ years in IT operations, compliance, or information governance - Experience with legal hold and data retention - Familiarity with Microsoft 365, backup systems, and ITSM tools - Preferred: - Experience working with Legal or compliance teams - Knowledge of regulatory requirements - Experience with third-party application governance Benefits - Medical, Dental, Vision - Health Savings Accounts / Flexible Spending Accounts - Life and AD&D Insurance - 401(k) - Tuition Reimbursement - An array of resources that encourage a lifetime of healthier living - Compensation ranges from $81,000 - $120,000 annually, based on skills, experience, and education

• Lead end-to-end administration of health, welfare, and retirement programs, including plan management, renewals, and ongoing operations. • Manage and execute the annual Open Enrollment process, including system setup, employee communications, education, and reconciliation. • Administer 401(k) and retirement programs, including enrollments, contributions, vendor coordination, and audit support. • Partner with brokers and vendors to evaluate plan performance, resolve escalations, and recommend enhancements to offerings. • Ensure compliance with federal, state, and company requirements related to benefits, leave, and employee records (e.g., ERISA, ACA, HIPAA, ADA, FMLA, COBRA). • Conduct and support compliance audits, including I-9 audits, employee file reviews, and benefits-related reporting requirements. • Manage required regulatory filings, notices, and documentation associated with employee benefits programs. • Oversee administration of leave programs, including FMLA, state leaves, and company policies, ensuring compliance and a positive employee experience. • Serve as the primary point of contact for employee benefits inquiries, providing guidance on plan options, eligibility, and issue resolution. • Support onboarding and offboarding processes with a focus on benefits enrollment, transitions, and eligibility. • Drive continuous improvement of benefits processes, documentation, and workflows to increase efficiency and scalability. • Support HRIS-related initiatives and system integrations (e.g., ADP), ensuring accuracy and process consistency. • Manage employment verifications and maintain strict confidentiality of sensitive employee data. • Collaborate with HR, Finance, Legal, and external vendors to support benefits strategy and compliance initiatives. • Provide insights and reporting to leadership on benefits trends, utilization, and compliance risks.

• Deliver day-to-day Governance, Risk, and Compliance (GRC) services • Focus on operational execution, coordination, and reporting across compliance, security assurance, and governance activities • Responsible for client audits, evidence gathering, managing compliance tools, supporting security questionnaires • Monitor security controls and facilitate regulatory alignment • Oversee ongoing governance activities throughout the Atmosera client portfolio • Operate within defined service hours (Monday–Friday, 8am–5pm PT)