• O Sales Enablement será o ponto de contato central entre a SLG e nossos clientes, conduzindo reuniões de acompanhamento, garantindo a execução de planos de ação e ajudando na implementação de estratégias que visam transformar a operação comercial do cliente em uma referência de sucesso. • Será responsável por entregar materiais de apoio e realizar treinamentos sobre o processo comercial. • Realizar diagnósticos de operações comerciais, sugerindo melhorias e novos processos. • Conduzir reuniões semanais com os clientes, garantindo a execução dos planos de ação. • Realizar treinamentos contínuos sobre técnicas de vendas com as equipes comerciais dos clientes da SLG. • Desenvolver materiais de apoio para equipes comerciais, como playbooks de vendas, cadências de prospecção, contornos de objeções. • Orientar os clientes no orçamento e escolha de ferramentas para CRM, Mensageria e VOIP. • Acompanhar a implementação de ferramentas de CRM como Hubspot, Pipedrive, Clint, Kommo e outras. • Garantir que a equipe comercial dos clientes esteja alinhada com as melhores práticas de vendas. • Monitorar a evolução dos KPIs da equipe de vendas dos clientes e fornecer relatórios estratégicos. • Acompanhar o recrutamento e treinamento de novas equipes de vendas, quando necessário. • Participar ativamente dos rituais de gestão internos da empresa.

• Service East Coast key partners by building and growing relationships within the organization. • Oversee team of account trainers and key account managers in the SE region. • Visiting the offices and buyers, to build rapport, relationships and business. • Do store visits and work with the Market Trainers to drive sales, training (Large roll out meetings, sales meetings, etc.) and growth of AGB in each partner. • Be a coach and mentor along the way to the Market Trainers. • Help to open new strategic accounts on the East Coast. • Work with Retail Development Team on the following: Displays POP options Delivery and set-up Liaison between AGB and assigned accounts. • Responsible for managing timelines, overseeing execution and follow-up once an account is onboarded. • Perform day-to-day responsibilities of account management including status reports, delivery service help, solving issues and connecting the appropriate people and departments to grow. • Create, submit and follow up with tasks associated with your assigned accounts. • At AGB we have a cross functional sales and training team. This means you will also spend some time in our East Coast flagship Avocado stores building relationships and staying intune with our unique approach to doing business. • You will treat our retail and strategic partners with the same energy, enthusiasm and transparency. • Be responsible for the sales, profit, expenses, marketing, and merchandising functions for the assigned partner. • Lead the customer account planning cycle and develop strategic short- and long-run plans that will achieve predetermined sales goals. • Make sure customer-specific programs, guidelines, and policies are communicated and followed. • Regularly evaluate a partner's sales performance and develop strategies to sustain successes and improve deficiencies. • Keeps management updated about the partners’ strategic plans and goal progression. • Perform other duties as assigned to the East Coast to help support AGB’s larger visions as well.

• Manage Sales Infrastructure: Act as the administrative and technical backbone of the sales process, mastering internal systems and workflows to enable effective sales execution. • Maintain Data Integrity: Take ownership of accuracy, organization, and follow-through to ensure CRM data, reports, and deal documentation remain highly consistent. • Support Commercial Teams: Collaboratively support sales colleagues by handling required preparation work and proactively tracking project deliverables. • Facilitate Clear Communication: Maintain open, structured, and clear communication channels across internal stakeholders and sales team members.

• Maintain and Kaizen Salesforce across US and EUK regions • Administer and optimize Soracom's Salesforce instance for US and EUK sales teams, managing data quality, custom objects, lead/opportunity workflows, multi-currency pipelines, regional territories, and user provisioning. Ensure data structures support region-specific reporting and compliance requirements. • Build regional dashboards and consolidated forecast reporting • Maintain pipeline, forecast, and KPI dashboards in BI tools ( Looker/Superset) that give regional Sales leaders and the Head of Operations a clear, unified view, segmented by US and EUK, with multi-currency normalization and region-specific conversion benchmarks. • Lead kaizen of the sales process across US & EUK • Apply a kaizen (continuous improvement) approach to every stage of the sales funnel in both regions. Identify friction points unique to each market, run structured improvement cycles, measure impact, and embed learnings back into process documentation and tooling. Balance global consistency with regional nuance, what works in the US may need adaptation for EUK market dynamics, buyer behaviors, or regulatory context. • Standardize and adapt workflows across regions • Map and maintain end-to-end sales process documentation for both US and EUK teams — lead routing, qualification criteria, deal desk, and CS handoff — with region-specific variants where needed. • Drive async coordination via Slack across time zones • Use Slack as the operational hub to design workflows and communication rhythms that keep US and EUK teams aligned without requiring constant real-time overlap.