• You’ll take ownership of the preparation and readiness of TOMRA machines across your region, acting as the key link between field teams, operations, and third-party logistics (3PL) partner. • A big part of the role is building capability within the partner, embedding simple and repeatable processes, and ensuring machines are correctly configured, tested, and ready for smooth installation. • Alongside this, you’ll work hands-on with installation, maintenance, and troubleshooting in the field, supporting engineers, improving processes, and helping scale a consistent, high-quality operating model as the UK rollout grows. • Take regional ownership for machine preparation, configuration, and readiness before customer delivery. • Act as the link between field teams, operations, and third-party logistics partners. • Manage and train 3PL teams, ensuring machines are correctly pre-configured, tested, and dispatched to standard. • Work closely with Field Service Engineers to enable smooth installation and handover. • Install, maintain, and troubleshoot TOMRA machines on-site, reducing downtime and ensuring performance. • Drive process improvements to increase efficiency, quality, and scalability across the region. • Build strong customer relationships while maintaining accurate records, tools, and inventory standards. • Shift or weekend work may be required as the service organisation continues to expand.

• Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment • Provide technical support to customers on operational or maintenance aspects • Daily travel with independent work structure • Provide 24x7 “on-call” services as required • Maintain and safeguard company issued equipment, tools, and instruments • Battery installations and replacements • Perform required preventative maintenance service to equipment under contract as scheduled • Communicate availability status to corporate office • Maintain company vehicle in safe and operational condition • Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports timely and accurately • Maintain technical documentation for study and/or review

• Traveling on a weekly basis to deliver company products, fill customer silos, provide installation, maintenance, troubleshooting / repair and customer training support for all LB Foster friction management lubricators • Extensive travel to work sites throughout North America is required on a weekly basis • Liaise with external customers and internal company departments for product development and relationship-building initiatives • Ability to work outdoors on railway tracks under a variety of weather conditions • Responsible for managing personal travel expense account, individual or company-supplied mechanics tools, company-issued credit cards where applicable • Handles basic issues and problems, refers more complex issues to higher-level staff • All other duties as assigned

• Traveling on a weekly basis to deliver company products • Fill customer silos • Provide installation, maintenance, troubleshooting/repair, and customer training support for all LB Foster friction management lubricators • Extensive travel to work sites throughout North America is required on a weekly basis • Liaise with external customers and internal company departments for product development and relationship-building initiatives • Ability to work outdoors on railway tracks under a variety of weather conditions • Responsible for managing personal travel expense account and company-issued credit cards where applicable • Handle basic issues and problems, referring more complex issues to higher-level staff • All other duties as assigned