• Dar soporte operativo a la operación y mantenimiento de la red de puntos de recarga • Gestionar y resolver incidencias técnicas (tickets) relacionadas con el funcionamiento de los cargadores, desde el punto de vista técnico • Coordinarse con el equipo de atención al cliente, que gestiona la comunicación con el cliente final, para la correcta resolución de incidencias • Coordinar intervenciones técnicas y hacer seguimiento de tiempos de resolución y SLAs • CApoyar en la documentación técnica, reporting y actas de reuniones de proyectos • Dar soporte en el control de hitos facturables y en la preparación de información para la facturación de proyectos y mantenimientos • Colaborar en la mejora continua de procesos operativos y de gestión de proyectos • Participar activamente en la gestión y seguimiento de proyectos de despliegue de infraestructura de recarga, en coordinación con el equipo de Project Management • Apoyar la planificación, control de hitos, plazos y tareas de los proyectos asignado

• Manage CMS Platform projects from UXR through Design and Build. • Serve as an expert in the functional use of the client’s chosen CMS platform. • Understand the CMS Platform and lead with platform knowledge, driving UI/UX best commerce experience. • Drive system demonstrations and training to client business users. • Facilitate all necessary team meetings (sprint planning, daily standups, sprint reviews/retrospectives, etc.). • Facilitate Agile release planning and help the PO manage the release backlog. • Coach the team in Agile relative estimation techniques, cross-functionality, and self-organization. • Identify, manage, and mitigate project issues and risks. • Support and educate the Product Owner, especially with respect to defining and prioritizing the product backlog. • Ensure transparency into the team’s work through the Sprint Backlog, Burndown Chart, and other Agile metrics. • Lead by example - knowing when, and how, to push for more results. • Proactively identify and remove impediments that interfere with the ability of the team to deliver Sprint commitments. • Be the coach and all-around advocate for Agile delivery methodology amongst the project team and client stakeholders. • Influence software development lifecycles (plan, design, development, testing, and deployment) and work with both the business and technology teams. • Facilitate necessary team meetings, including Sprint Planning, Daily Standups, Sprint Reviews & Retrospectives, along with ensuring effective backlog refinement. • Conduct business analysis and translating business requirements to customer experience and development needs. • Build roadmaps and advising clients on future strategies and execution. • Provide recommendations catered to client industries and their customers.

• Lead end-to-end client onboarding and cloud migration projects • Develop and maintain detailed project plans and timelines • Collaborate with technical teams and stakeholders • Facilitate discovery and planning workshops • Serve as the primary point of contact for clients • Monitor project progress and identify risks • Ensure compliance with data governance policies • Drive continuous improvement initiatives

Role Description A Senior Project Manager at ANS delivers small to medium-sized projects, ensuring they are completed on time, within budget, and to the agreed scope and quality standards. The role focuses on strong stakeholder communication, effective governance, and driving customer satisfaction throughout the project lifecycle. - Leads and supports on escalations as required, stepping into Lead Project Management responsibilities when needed. - Able to work effectively across multiple delivery frameworks and diverse technology stacks. Roles and Responsibilities - Project Delivery & Governance - Manage project scope, schedule, budget, and quality to achieve successful outcomes. - Maintain and report on project governance tools (RAID logs, status reports, financial tracking). - Identify, manage, and escalate risks, issues, and dependencies. - Chair and facilitate regular project governance meetings. - Financial & Commercial Management - Track project budgets and forecast costs to ensure financial control. - Approve and monitor time recordings and resource utilisation. - Support commercial discussions where required (e.g. change control, scope clarification). - Stakeholder & Customer Management - Act as the key point of contact for customers throughout project delivery. - Provide clear, structured, and timely communication to both internal and external stakeholders. - Delivery Support & Collaboration - Work collaboratively with technical delivery teams and support functions. - Support senior project managers on larger or more complex programmes. - Ensure effective handover to Managed Services where applicable. - Contribute to lessons learned and continuous improvement initiatives. - Pre-Sales Support - Assist Sales and Pre-Sales teams by providing input into project planning, timelines, and delivery approach. Qualifications - Experience delivering projects in the technology sector, ideally in modern cloud infrastructure. - Excellent communication, organisation, and customer service skills. - Proactive problem solver. - Clear understanding of project governance frameworks i.e. RAID, HLRs etc. - Strong budget and scope management skills. Benefits - 25 days’ holiday, plus the option to buy up to 5 more days. - Birthday off and an extra celebration day for personal use. - 5 days’ additional holiday in the year of marriage. - 5 volunteer days. - Private health insurance. - Pension contribution match and 4 x life assurance. - Flexible working and work from anywhere for up to 30 days per year (some exceptions). - Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay. - Company social events – get ready for a jam-packed calendar. - Electric car scheme. - 12 days of personal growth development time.