• Deliver successful ERP implementation projects that delight customers • Deliver the agreed-upon project benefits • Communicate with external and internal stakeholders • Use standardized project management methodologies, including quality gates • Plan and manage projects • Coordinate and lead project teams (5–15 people)

• Manage software development projects from discovery through delivery • Define project goals, scope, timelines, and priorities • Maintain project plans, roadmaps, budgets, and delivery schedules • Monitor project progress and proactively identify risks and blockers • Ensure transparency through regular client communication and reporting • Coordinate activities between clients, developers, designers, and other stakeholders • Facilitate decision-making and keep projects moving forward • Help clients refine ideas and align development efforts with business goals • Support backlog prioritization and scope management • Ensure delivered features contribute meaningful value to the product • Drive iterative delivery and regular releases • Identify opportunities to improve outcomes while maintaining a Lean approach to scope and budget • Apply Agile principles pragmatically based on the needs of the client, project, and team • Facilitate relevant Agile ceremonies when they add value • Promote continuous improvement and help remove delivery bottlenecks • Participate in discovery and presales discussions together with senior developers • Help gather requirements and understand business challenges • Contribute to project estimations, scope definition, and solution planning • Identify risks, dependencies, and delivery considerations before project kickoff

• Manages multiple, large complex projects with $30M+ budgets • Utilizes a broad understanding of project governance activities and tools in the delivery of projects and management of project risks • Executes general processes associated with change controls, approvals, and information exchange involving both internal and external stakeholders and subcontractors • Defines workflows, jobs, and reporting relationships of a project team • Mitigates scope, schedule, and cost risks both internally and with customers • Supports the development of departmental budgets and business plans for functional areas • Manages and drives changes in a project actively resulting in Project Change Notice (PCN) • Exhibits superior leadership skills by developing organizational goals and objectives • Leverages progressive experience and knowledge to evaluate and compare material handling alternatives and technologies when supporting the design and implementation of solutions • Applies a broad understanding of supply chain concepts, processes, and trends in the design and implementation of solutions • Leads one or more external and/or internal projects or work streams of intermediate size, scope, budget, and complexity • Demonstrates continuous consulting skills in support of problem resolutions, ensures client acceptance of agreed deliverables, provides critical support on approach and methods, and helps with developing closed-loop communications for project stakeholders • Exemplifies a strong work ethic by consistently practicing strong values such as integrity, dedication, and professionalism • Effectively builds strong project teams and understands development needs in self and others • Provides leadership as a Resource Manager as business needs require • Delegates project tasks based on junior staff members' individual strengths, skill sets, and experience levels • Builds strong relationships by applying strong interpersonal, communication, and listening skills

• Manage end-to-end delivery of website-related projects across multiple brands. • Coordinate website launches, redesigns, migrations, enhancements, and optimisation initiatives. • Manage project timelines, dependencies, risks, issues, and delivery milestones. • Ensure projects are delivered on time, within scope, and aligned to business objectives. • Maintain project documentation, plans, status reports, and action logs. • Facilitate project meetings, workshops, and stakeholder reviews. • Oversee incoming website change requests and enhancement requests. • Prioritise workstreams in collaboration with business stakeholders and Digital Operations leadership. • Coordinate implementation of content, design, functionality, and technical changes. • Monitor delivery progress and ensure adherence to agreed SLAs and processes. • Identify and escalate blockers or risks that may impact delivery. • Serve as the primary point of contact for project stakeholders. • Build strong working relationships across marketing, admissions, compliance, IT, development, and external agencies. • Provide regular project updates and status communications. • Manage stakeholder expectations and facilitate decision-making where required. • Ensure clear communication between technical and non-technical teams. • Coordinate activities across multiple internal teams and external vendors. • Schedule and facilitate project meetings and governance forums. • Track resource allocation and capacity across concurrent workstreams. • Ensure actions are followed through to completion. • Support established governance processes and delivery standards. • Ensure compliance, accessibility, security, and performance requirements are considered throughout project delivery. • Support testing, sign-off, and deployment activities where required. • Ensure project documentation and handover materials are maintained.