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Redefining quality engineering the way it has to be - faster, platform-driven and easier
Customer Onboarding Project Manager
Location
United Kingdom
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Customer Onboarding Project Manager
Test Yantra
• Lead end-to-end client onboarding and cloud migration projects • Develop and maintain detailed project plans and timelines • Collaborate with technical teams and stakeholders • Facilitate discovery and planning workshops • Serve as the primary point of contact for clients • Monitor project progress and identify risks • Ensure compliance with data governance policies • Drive continuous improvement initiatives
Job Requirements
- 5+ years of experience managing complex IT projects
- Strong understanding of cloud technologies and migration frameworks
- Demonstrated experience managing cross-functional teams
- Excellent stakeholder management and communication skills
- Solid understanding of data governance, GDPR, information security, and compliance considerations
- Strong organizational and planning skills
- Experience using project management tools and reporting methodologies
- PMP, PRINCE2, Agile, Scrum Master, or equivalent project management certifications (preferred)
- Experience in SaaS, cloud platform, or enterprise software implementation environments (preferred)
Benefits
- Flexible working arrangements
- Professional development opportunities
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Role Description A Senior Project Manager at ANS delivers small to medium-sized projects, ensuring they are completed on time, within budget, and to the agreed scope and quality standards. The role focuses on strong stakeholder communication, effective governance, and driving customer satisfaction throughout the project lifecycle. - Leads and supports on escalations as required, stepping into Lead Project Management responsibilities when needed. - Able to work effectively across multiple delivery frameworks and diverse technology stacks. Roles and Responsibilities - Project Delivery & Governance - Manage project scope, schedule, budget, and quality to achieve successful outcomes. - Maintain and report on project governance tools (RAID logs, status reports, financial tracking). - Identify, manage, and escalate risks, issues, and dependencies. - Chair and facilitate regular project governance meetings. - Financial & Commercial Management - Track project budgets and forecast costs to ensure financial control. - Approve and monitor time recordings and resource utilisation. - Support commercial discussions where required (e.g. change control, scope clarification). - Stakeholder & Customer Management - Act as the key point of contact for customers throughout project delivery. - Provide clear, structured, and timely communication to both internal and external stakeholders. - Delivery Support & Collaboration - Work collaboratively with technical delivery teams and support functions. - Support senior project managers on larger or more complex programmes. - Ensure effective handover to Managed Services where applicable. - Contribute to lessons learned and continuous improvement initiatives. - Pre-Sales Support - Assist Sales and Pre-Sales teams by providing input into project planning, timelines, and delivery approach. Qualifications - Experience delivering projects in the technology sector, ideally in modern cloud infrastructure. - Excellent communication, organisation, and customer service skills. - Proactive problem solver. - Clear understanding of project governance frameworks i.e. RAID, HLRs etc. - Strong budget and scope management skills. Benefits - 25 days’ holiday, plus the option to buy up to 5 more days. - Birthday off and an extra celebration day for personal use. - 5 days’ additional holiday in the year of marriage. - 5 volunteer days. - Private health insurance. - Pension contribution match and 4 x life assurance. - Flexible working and work from anywhere for up to 30 days per year (some exceptions). - Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay. - Company social events – get ready for a jam-packed calendar. - Electric car scheme. - 12 days of personal growth development time.
• Deliver successful ERP implementation projects that delight customers • Deliver the agreed-upon project benefits • Communicate with external and internal stakeholders • Use standardized project management methodologies, including quality gates • Plan and manage projects • Coordinate and lead project teams (5–15 people)
Project Manager, Software Development
Interactivated SolutionsDesigning and Developing Exceptional Digital Solutions for Startups and Businesses
• Manage software development projects from discovery through delivery • Define project goals, scope, timelines, and priorities • Maintain project plans, roadmaps, budgets, and delivery schedules • Monitor project progress and proactively identify risks and blockers • Ensure transparency through regular client communication and reporting • Coordinate activities between clients, developers, designers, and other stakeholders • Facilitate decision-making and keep projects moving forward • Help clients refine ideas and align development efforts with business goals • Support backlog prioritization and scope management • Ensure delivered features contribute meaningful value to the product • Drive iterative delivery and regular releases • Identify opportunities to improve outcomes while maintaining a Lean approach to scope and budget • Apply Agile principles pragmatically based on the needs of the client, project, and team • Facilitate relevant Agile ceremonies when they add value • Promote continuous improvement and help remove delivery bottlenecks • Participate in discovery and presales discussions together with senior developers • Help gather requirements and understand business challenges • Contribute to project estimations, scope definition, and solution planning • Identify risks, dependencies, and delivery considerations before project kickoff
• Manages multiple, large complex projects with $30M+ budgets • Utilizes a broad understanding of project governance activities and tools in the delivery of projects and management of project risks • Executes general processes associated with change controls, approvals, and information exchange involving both internal and external stakeholders and subcontractors • Defines workflows, jobs, and reporting relationships of a project team • Mitigates scope, schedule, and cost risks both internally and with customers • Supports the development of departmental budgets and business plans for functional areas • Manages and drives changes in a project actively resulting in Project Change Notice (PCN) • Exhibits superior leadership skills by developing organizational goals and objectives • Leverages progressive experience and knowledge to evaluate and compare material handling alternatives and technologies when supporting the design and implementation of solutions • Applies a broad understanding of supply chain concepts, processes, and trends in the design and implementation of solutions • Leads one or more external and/or internal projects or work streams of intermediate size, scope, budget, and complexity • Demonstrates continuous consulting skills in support of problem resolutions, ensures client acceptance of agreed deliverables, provides critical support on approach and methods, and helps with developing closed-loop communications for project stakeholders • Exemplifies a strong work ethic by consistently practicing strong values such as integrity, dedication, and professionalism • Effectively builds strong project teams and understands development needs in self and others • Provides leadership as a Resource Manager as business needs require • Delegates project tasks based on junior staff members' individual strengths, skill sets, and experience levels • Builds strong relationships by applying strong interpersonal, communication, and listening skills



