Qwello

• Be there for our customers: You will always have an open ear for customers on the phone and provide support at all times, whether they have questions about our charging stations or our mobile app. • Handle written inquiries: In addition to phone support, you will manage written inquiries, proactively look for new solutions, and collaborate closely with the entire customer care team and other stakeholders at Qwello. • Optimize and set up internal processes: By interacting with customers you will learn what matters most to them and identify recurring issues. You are encouraged to propose improvements to processes. • Inspire customers and colleagues: With your friendly, service-oriented manner you will engage customers with our product and be a positive addition to the team.