Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. The Regional Account Manager will lead a team of Account Managers in fostering and expanding relationships with Tempus's client base. This role is critical in ensuring client satisfaction, retention, and growth through strategic account management and collaboration with Clinical Account Executives. The ideal candidate will have a strong background in healthcare sales, account management, and a deep understanding of Tempus's product offerings, including algorithmic tests and add-ons. Key Responsibilities: - Lead and mentor a team of Clinical Account Associates in the execution of their duties to gain, retain, and support clients as part of the customer success organization. - Collaborate with the Customer Success leadership to ensure comprehensive support, including sample and order tracking, and to escalate and resolve issues efficiently. - Oversee the onboarding process for new clients, ensuring best practices are followed and partnerships with sales representatives are leveraged. - Collaborate with sales to identify and capitalize on opportunities for Tempus's algorithmic tests and add-ons. - Drive initiatives to improve workflow efficiencies and support care teams with effective ordering methods and workflows. - Analyze highest opportunities for retention in areas and coach teams to improve care teams workflow, in turn improving pTaT and customer experience. - Promote the adoption of online ordering through Tempus Hub and EMR integrations among the client base. - Conduct competitive analysis and collect feedback from accounts and sales representatives to continuously improve the Tempus experience. - Build and maintain strong client relationships through on-site support and regular, proactive communication. Qualifications: - Bachelor's degree in Biology, Life Science, Business, Healthcare Administration, or a related field; Master's degree preferred. - 5+ years of experience in account management or sales within the healthcare or biotechnology industry, with at least 2 years in a leadership role. - Demonstrated success in client retention and account growth. - In-depth knowledge of healthcare data, AI applications, and the competitive landscape. - Exceptional communication, negotiation, and presentation skills. - Travel as needed for client engagement and team support $75,000-$100,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Build and nurture strong client relationships, acting as their trusted partner and go-to point of contact. • Oversee and manage multiple client accounts, ensuring high levels of satisfaction and successful campaign delivery. • Lead regular client calls to review performance, gather feedback, and present strategic recommendations. • Collaborate with internal teams to align on goals, solve challenges, and deliver exceptional results. • Monitor campaign performance and proactively identify opportunities for improvement. • Keep projects organized and on track—ensuring nothing falls through the cracks.

• Manage the sales, growth, and profitability of the promoted product lines • Develop a strategic territory business plan to achieve sales goals for all promoted products • Travel throughout assigned territory to call on hospitals and physician offices to provide clinical and product technical support to providers • Maintain competence in product demonstrations for healthcare professionals in office-based procedures for the promoted product lines • Collaborate with internal and external partners to achieve sales results • Identify and share insights of promoted products, competition, market landscape, and customer feedback • Manage a territory operating budget within target • Represents CSI at local, regional, and national meetings and conventions as required • Operate strictly within the corporate code of conduct and compliance guidelines as set forth by CooperSurgical Incorporated • Understand, articulate, and educate on clinical reimbursement (when applicable dependent on product line) for relevant products • Ensure strict adherence to all applicable pharmaceutical compliance standards and regulatory requirements to maintain product integrity and patient safety for applicable product lines • Document all field activities and ensure all assigned employee training is completed and up to date • Contribute to the success of the organization by contributing to a positive work environment for all partners

• New business development: Identify, qualify, and close new B2B accounts. • Build outreach sequences, pitch materials, and a repeatable acquisition process from the ground up. • Analyse which verticals, regions, and company profiles represent the best opportunity for Oscar. • Take ownership of existing B2B customers and build real commercial relationships. • Collect and structure customer feedback to sharpen our B2B offering and product-market fit. • Coordinate with location management and customer service for a seamless end-to-end experience.