• New business development: Identify, qualify, and close new B2B accounts. • Build outreach sequences, pitch materials, and a repeatable acquisition process from the ground up. • Analyse which verticals, regions, and company profiles represent the best opportunity for Oscar. • Take ownership of existing B2B customers and build real commercial relationships. • Collect and structure customer feedback to sharpen our B2B offering and product-market fit. • Coordinate with location management and customer service for a seamless end-to-end experience.

• Build and close a pipeline of expansion opportunities across existing SMB & MM customers • Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities • Prospect into the existing customer base through outbound outreach and internal referrals • Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.) • Accurately forecast monthly and quarterly expansion bookings • Own account and territory planning in partnership with your CSM pod • Drive pipeline creation, conversion, and deal progression across expansion opportunities • Collaborate cross-functionally to ensure alignment across sales and customer success

• Build and maintain strong relationships with customer champions and key stakeholders • Serve as the primary point of contact for all client concerns, needs, and strategic discussions • Drive contract renewals and identify expansion opportunities through upselling and cross-selling • Develop comprehensive understanding of client business goals and map our solutions to their needs • Collaborate with internal teams to ensure seamless delivery and client satisfaction • Maintain accurate client records and track contract updates, renewals, and account health • Generate regular progress reports for clients and internal leadership • Proactively address client challenges and develop tailored solutions • Lead renewal meetings and participate in strategic business reviews • Communicate expansion opportunities to the sales team and support deal progression

• Build and nurture multi-threaded relationships with key stakeholders and decision-makers within customer organizations. • Develop and execute account plans for growth potential accounts by conducting effective discovery sessions with customers to understand their top priorities and business challenges. • Act as a trusted advisor by demonstrating how aligning their unique challenges to Vena’s platform capabilities can solve their business challenges and deliver measurable business outcomes. • Manage and own the net revenue growth strategy and execution for your assigned portfolio of accounts by driving the renewal and expansion/upsell strategy for your customer portfolio. • Lead the quote to order process by preparing and presenting bespoke pricing proposals and facilitating the contract creation and execution process. You will maintain an accurate forecast on a weekly basis to consistently meet and exceed annual revenue targets. • Actively manage both expansion sales and renewal cycles, leveraging workback plans and/or mutual close plans as needed, to secure opportunities in a predictable manner. • Utilize data-driven insights by leveraging technology and reporting, to monitor account health, identify and track renewal and expansion opportunities and report on key performance metrics.