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Engineer II, Field Service
Location
Washington
Posted
1 day ago
Salary
$31 - $50 / hour
Seniority
Mid Level
Job Description
Engineer II, Field Service
Thermo Fisher Scientific
• Delivering advanced technical service, maintenance, troubleshooting, and customer support for laboratory instrumentation and integrated systems • Performing installations, preventative maintenance, calibrations, validations, training, and repairs while diagnosing complex hardware, software, and application issues • Maintaining accurate service documentation and ensuring compliance with company quality and safety standards • Collaborating with cross-functional teams to resolve escalations and improve service delivery • Building strong customer relationships and serving as the primary field-based customer advocate • Maximizing instrument uptime, operational efficiency, and overall customer satisfaction through proactive communication and responsiveness
Job Requirements
- Bachelor’s degree in Biological Sciences, Engineering, or a related technical field required
- Strong troubleshooting and diagnostic skills involving hardware, software, integrated systems, and analytical instrumentation
- Strong electrical and mechanical aptitude with the ability to diagnose issues to the component level
- Excellent customer service, communication, interpersonal, and relationship management skills
- Strong organizational, time management, and problem-solving abilities
- Ability to independently manage priorities and work effectively in a fast-paced field environment
- Proficiency with Microsoft Office Suite and service management software platforms
- Ability to read and interpret technical documentation, schematics, and service manuals
- Demonstrated commitment to safety protocols, quality standards, and regulatory compliance
- Valid driver’s license and ability to travel extensively within assigned territory.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO)
- 10 paid holidays annually
- Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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Sr. ASIC Verification Engineer
TensordyneTensordyne is a system solution company that specializes in the design of industry-leading high-performance, low-power AI inferencing. Our mission is to enable multimodal Generative AI inference acceleration at scale by providing safe, sustainable, high-performance AI-driven solutions for many markets. We are at the leading edge of advancing the latest research and product improvements for AI inference solutions that will make AI even more advantageous for compelling new applications. Well-funded, fast-paced startup company with headquarters in Sunnyvale, CA, and Munich, Germany. Many talented team members working remotely. Prioritize employees' well-being and their families. Value contributions and offer tailored benefits.
Role Description As a senior member of Tensordyne’s ASIC team, you will lead all phases of ASIC verification and will be responsible for the pre-silicon correctness of Tensordyne’s next-generation family of processors for generative AI inference acceleration. This ASIC’s design closely couples novel computational accelerator units with 3rd-party SoC IP blocks to deliver the high-performance multi-chip silicon solutions that are at the heart of Tensordyne’s vertically integrated, generative AI inference acceleration systems for data centers. - Work closely with design engineers to stay abreast of the specification and implementation of ASIC blocks. - Develop comprehensive test and coverage strategies. - Implement the verification environment and tests using object-oriented tools, particularly SystemVerilog and UVM. - Handle bug tracking and coverage convergence. - Develop scripts and methodologies for the front-end ASIC flow. - Ensure the pre-silicon correctness and quality of a multi-million gate ASIC that integrates computational accelerators and 3rd-party SoC IP blocks. - SoC/Subsystem verification of embedded CPUs such as ARM/RISC-V and interconnect subsystem (including C and assembly diag validation). - Lead verification planning from architecture through tapeout. - Develop block-level, sub-system and full-chip verification environment and tests to implement test plans. - Establish reusable verification methodologies and frameworks - scale testbenches to subsystem and full chip environments. - Work closely with design and architecture teams to understand the functional and performance goals of the design. - Triage and debug functional and performance issues with the design-under-test. - Drive verification signoff criteria and quality metrics - handle bug tracking, coverage convergence, regression failures. - Mentor and technically guide verification engineers helping them through test planning and verification closure. - Perform diagnostic and post-silicon validation tests in the lab. Qualifications - 4-8 years of ASIC verification experience - having taken multiple chips through the entire cycle of verification and post silicon validation. - Expert in System Verilog, UVM, Constraint Randomization, Functional Coverage. - Experience in C/C++ or System-C. - Deep understanding of object-oriented programming principles, constrained random stimulus, and coverage driven verification approach. - Verification experience of high-speed interfaces (PCIe, Ethernet, DDR/HBM, SerDes, etc.). - Scripting experience (Python, Perl, TCL, shell programming) highly-desirable. - Interest to explore AI architectures for convolution, transformer and other kinds of workloads. - Self-starter and highly-motivated to work in a dynamic start-up environment. - B.S. (M.S. preferred) degree in Electrical or Computer engineering (or similar field). Benefits - Ground floor opportunity with the team; be part of shaping one of the most exciting new companies. - Learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields, from Artificial Intelligence & Computer Vision to Systems & Device Engineering. - Competitive benefits package including Medical, Vision, Dental. - Perks including meals, snacks, drinks and us! - Sharp, motivated co-workers in a fun office environment. - Flexible work hours & generous PTO policy.



