Role Description Looking to join a team coordinating care and services to support patients in their own home? We have a 6-month contract on a full-time opportunity available to work within the SA Community Care (SACC) program. In this virtual role, you’ll sit at the centre of the care journey, connecting patients, families, and providers to ensure care is coordinated, timely, and genuinely patient-centred. Key Responsibilities - Conducting clients initial phone assessment, care planning and goal setting - Coordination of in-home services to support clients receiving care at home - Manage escalations and provide support for our frontline nurses in the community - Managing consumer care throughout the consumer journey (on-boarding, triaging referrals, initial care planning within scope of practice, care plan review and discharge) - Provision of telephone support, education and advice - Discharge planning including referrals to long term services - Monitor patient progress, identify risks, and escalate concerns appropriately - Collaborate with multidisciplinary teams to ensure continuity of care - Maintain accurate clinical documentation and reporting in line with standards You will be rostered across 7-days working between 7am and 9pm – the shifts are 7am to 3pm, 10am to 6pm, 12pm to 8pm and 1pm to 9pm. Enjoy true flexibility and work from home. This role is based in Adelaide. Qualifications - Registered Nurse with current unrestricted AHPRA registration - Experience working in an acute setting (community/hospital) - Strong understanding of care coordination, case management, or complex care (highly desirable) - Digital proficiency and ability to work virtually - Excellent communication and relationship-building skills - Confident working independently while collaborating within a multidisciplinary team - Highly organised with strong clinical judgment and problem-solving skills What’s next? If you have the skills and experience we are looking for we will be in contact. Interviews will be commencing shortly.

• Execute onboarding and offboarding steps for employees and contractors across a global team—including US and UK activities—in Workday, following established SOPs to ensure accuracy and timeliness. • Process employment changes—job changes, org changes, contract amendments, and manager updates—for both US and UK employees within defined workflows. • Prepare employment documentation such as change letters and contract amendments for review and approval, and support accurate storage in Workday. • Help facilitate coordination across HR, Talent Acquisition, Total Rewards, IT, Accounting, and Payroll to ensure lifecycle changes are completed on time. • Submit background check requests and follow up on progress through the hiring process, keeping relevant parties informed. • Ensure accurate data entry for employee and contractor records in Workday, flagging discrepancies to the team for resolution. • Assist with routine data audits and clean-up efforts to support system integrity. • Help respond to reporting requests from HR and business partners, pulling data accurately and on time. • Help support US I-9 compliance monitoring and UK right to work check coordination as part of onboarding workflows. • Review onboarding and lifecycle compliance materials on a regular cadence to confirm accurate completion and appropriate capture in Workday. • Adhere to established SOPs and flag process gaps or outdated documentation to the manager. • Assist with ad-hoc compliance and operational hygiene projects as directed. • Track and follow up on tasks across Workday, Asana, Slack, and email to ensure execution remains seamless. • Serve as a responsive point of contact for HR partners and cross-functional stakeholders on lifecycle and coordination questions. • Surface issues and timeline risks early, escalating to the manager rather than waiting for problems to compound.

Role Description At Bloom, we are seeking an experienced and dedicated Human Resources paraprofessional to act as a Human Resources Associate on the HR Operations team. This individual serves as the main contact for the HR Operations team, responding to employee inquiries, entering data into the HRIS system, and identifying process/communication improvements. This individual also owns the onboarding process for all new hires, partnering closely with internal stakeholders to ensure compliance with applicable policies. - Manage and respond to tier one employee inquiries through the HR Operations ticketing system. - Drive and push the employee to tier zero support by managing help topics, canned responses, and knowledgebase articles in the ticketing system. - Identify opportunities and provide recommendations to improve employee communications. - Own the onboarding process for all new hires, including background checks, onboarding document completion, access issues, and password resets. - Partner with Licensing and Training teams to answer questions and provide new hire support. - Manage the offboarding process, including sending exit surveys and performing system terminations. - Update employee records in the HRIS system. - Ensure timely response related to Unemployment, Employment Verifications, and other various HR activities. - Provide excellent customer experience through effective communication and timely feedback. - Lead Seasonal Onboarding staff during high volume hiring season. - Work in a fast-paced environment and adapt to changing priorities. - Meet internal and external customer expectations; deliver upon commitments and follow through on requests. - Work collaboratively with the Human Resources Department to achieve department objectives. - Perform all other duties as assigned. Qualifications - High School Diploma required. - Associate or bachelor’s degree preferred. - 1+ years of Human Resources related experience. - 1+ years of experience with HR Information Systems software. Requirements - Proficiency with Microsoft Office programs, especially Excel and Word. - Ability to work in a fast-paced environment with changing priorities while maintaining a sense of urgency and attention to detail. - Ability to follow both written and verbal instructions to achieve the desired outcome. - Must be flexible to changing priorities. - Excellent organizational and time management skills. - Great attention to detail. - Ability to multi-task and support HR Operations and/or Talent Acquisition team. - Good interpersonal skills with the ability to work effectively independently and as part of a team. - Ability to communicate effectively and efficiently via written and verbal communication across all levels of the organization. - Ability to convey a positive and professional image to internal and external customers. Benefits - Competitive compensation. - Comprehensive health coverage. - Long-term growth opportunities. - Remote work environment. - BeBloom™, our proprietary employee training and engagement program. - Opportunities for involvement, building connections, and sharing your voice. Core Values - Put People First: Uphold and promote a people-first culture emphasizing empathy and kindness. - Be Stronger Together: Embrace a team player mentality, leveraging strengths to collaborate. - Do What’s Right: Adhere to high ethical standards and act with integrity. - Embrace a Growth Mindset: Foster a culture of continuous learning and professional development. - Drive Solutions: Share ideas and solutions that drive our mission forward.

• Align people strategies with operational goals, growth targets, and patient outcomes • Provide guidance on organizational design, team structure, and span of control • Analyze workforce data to identify trends and recommend actionable solutions • Support workforce planning efforts including headcount forecasting • Serve as the primary HR advisor on employee relations matters • Coach managers on delivering effective feedback • Lead and support performance management processes • Ensure compliance with federal, state, and local employment laws • Develop deep understanding of clinical roles and associated challenges • Support initiatives to improve retention and engagement for employees • Provide guidance on clinical-specific considerations and compliance