Bloom logo
Bloom

Building better workplaces for everyone.

HR Operations Associate

Human ResourcesHuman ResourcesFull TimeRemoteMid LevelTeam 1-10Since 2018H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

16 hours ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

HR Operations Associate

Bloom

Role Description At Bloom, we are seeking an experienced and dedicated Human Resources paraprofessional to act as a Human Resources Associate on the HR Operations team. This individual serves as the main contact for the HR Operations team, responding to employee inquiries, entering data into the HRIS system, and identifying process/communication improvements. This individual also owns the onboarding process for all new hires, partnering closely with internal stakeholders to ensure compliance with applicable policies. - Manage and respond to tier one employee inquiries through the HR Operations ticketing system. - Drive and push the employee to tier zero support by managing help topics, canned responses, and knowledgebase articles in the ticketing system. - Identify opportunities and provide recommendations to improve employee communications. - Own the onboarding process for all new hires, including background checks, onboarding document completion, access issues, and password resets. - Partner with Licensing and Training teams to answer questions and provide new hire support. - Manage the offboarding process, including sending exit surveys and performing system terminations. - Update employee records in the HRIS system. - Ensure timely response related to Unemployment, Employment Verifications, and other various HR activities. - Provide excellent customer experience through effective communication and timely feedback. - Lead Seasonal Onboarding staff during high volume hiring season. - Work in a fast-paced environment and adapt to changing priorities. - Meet internal and external customer expectations; deliver upon commitments and follow through on requests. - Work collaboratively with the Human Resources Department to achieve department objectives. - Perform all other duties as assigned. Qualifications - High School Diploma required. - Associate or bachelor’s degree preferred. - 1+ years of Human Resources related experience. - 1+ years of experience with HR Information Systems software. Requirements - Proficiency with Microsoft Office programs, especially Excel and Word. - Ability to work in a fast-paced environment with changing priorities while maintaining a sense of urgency and attention to detail. - Ability to follow both written and verbal instructions to achieve the desired outcome. - Must be flexible to changing priorities. - Excellent organizational and time management skills. - Great attention to detail. - Ability to multi-task and support HR Operations and/or Talent Acquisition team. - Good interpersonal skills with the ability to work effectively independently and as part of a team. - Ability to communicate effectively and efficiently via written and verbal communication across all levels of the organization. - Ability to convey a positive and professional image to internal and external customers. Benefits - Competitive compensation. - Comprehensive health coverage. - Long-term growth opportunities. - Remote work environment. - BeBloom™, our proprietary employee training and engagement program. - Opportunities for involvement, building connections, and sharing your voice. Core Values - Put People First: Uphold and promote a people-first culture emphasizing empathy and kindness. - Be Stronger Together: Embrace a team player mentality, leveraging strengths to collaborate. - Do What’s Right: Adhere to high ethical standards and act with integrity. - Embrace a Growth Mindset: Foster a culture of continuous learning and professional development. - Drive Solutions: Share ideas and solutions that drive our mission forward.

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