Gainwell Technologies logo
Gainwell Technologies

Gainwell Technologies is an award-winning digital health technology company that supports the administration of healthcare and human services programs. In past

Program Manager – Pharmacy Benefits

Location

Rhode Island

Posted

3 days ago

Salary

$86.8K - $124K / year

Seniority

Senior

Bachelor Degree6 yrs expExperience acceptedEnglish

Job Description

Program Manager – Pharmacy Benefits

Gainwell Technologies

• Manage delivery of end-to-end product solution across multiple delivery areas. • Oversee planning, execution, risk management, stakeholder alignment, and delivery across multiple areas. • Serve as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle. • Partner with Implementation Practice team to map the solution scope and ‘required by’ dates, leads all delivery teams to build an integrated plan. • Track gaps in solutions, push for ownership and resolution plan. • Report daily and weekly status to leadership, escalate any blockers. • Facilitate working sessions to remove obstacles. • Identify opportunities for process improvements. • Coordinate cross‑functional teams (engineering, product, operations) to implement lessons learned and product improvements. • Troubleshoot and provide resolutions during deployments or operational rollouts. • Drive continuous improvement in support processes. • Support pre-sales analysis of deals and cost estimation across delivery areas.

Job Requirements

  • 6+ years of Healthcare Experience (Medicaid, Medicare, Pharmacy, etc.)
  • 5+ years of experience in Program Management of large software implementations
  • Strong communication skills with the ability to work across multiple VPs/delivery areas
  • Background in product lifecycle management and technical support, strong project management skills (planning, execution, stakeholder management)
  • Ability to interpret technical concepts, understanding of solution architecture
  • Experience in product support and Medicaid and Pharmacy operations, familiarity with regulatory CMS requirements.

Benefits

  • generous, flexible vacation policy
  • educational assistance
  • comprehensive health benefits
  • 401(k) employer match
  • leadership and technical development academies

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