Role Description Jabil is seeking a highly experienced and customer-facing Principal Program Manager to lead global Data Center Infrastructure & Rack Integration projects. This role is responsible for the end-to-end development, delivery, and lifecycle management of highly customized rack solutions and MDCs for hyperscale and enterprise customers. The ideal candidate will bring deep expertise in managing multi-million-dollar programs, coordinating global teams, and delivering scalable infrastructure solutions. The Principal Program Manager is a senior position in Program Management responsible for running large complex programs, including contingency planning and issue resolution. - Customer-Facing Program Leadership: Serve as the primary liaison for global cloud customers, leading cross-functional teams and external vendors to deliver tailored infrastructure solutions. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer satisfaction a priority. - Modular Data Center Expertise: Manage the design, planning, assembly, configuration, testing, and global delivery of Modular Data Center solutions and other Data Center Infrastructure Programs. - End-to-End Rack Integration: Manage the design, planning, assembly, configuration, testing, and global delivery of integrated rack solutions. - Enterprise Cloud Solutions: Develop and deploy highly customized enterprise cloud infrastructure for large-scale customers, ensuring alignment with technical and business requirements. - Global Coordination: Collaborate with engineering, supply chain, procurement, logistics, and multiple global integrator facilities to ensure seamless execution and customer satisfaction. - Cross-Functional Team Management: Lead diverse teams across Production Operations, Procurement, Logistics, and Customer Care to fulfill infrastructure needs with timely execution and post-sales support. - Technical Oversight: Coordinate and execute the design, build, and test of various rack configurations, ensuring quality, scalability, and performance standards are met. - Operational Excellence: Drive continuous improvement in program execution, risk management, and operational efficiency across global integration centers. Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies. Qualifications - Bachelor’s degree in Engineering, Business, or related field required; Master’s preferred. - 12-15+ years of experience in program management in rack integration, modular data centers, or cloud infrastructure. - Proven success in customer-facing roles managing large-scale, global programs. - Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies. - Deep understanding of MDC architecture, rack-level integration, and hyperscale cloud infrastructure. - Strong leadership, communication, and stakeholder management skills. - PMP or equivalent certification is a plus. Benefits - Competitive Base Salary - Annual Bonus - Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options - 401K Match - Employee Stock Purchase Plan - Paid Time Off - Tuition Reimbursement - Life, AD&D, and Disability Insurance - Commuter Benefits - Employee Assistance Program - Pet Insurance - Adoption Assistance - Annual Merit Increases - Community Volunteer Opportunities

Role Description The Qualitative Testing Program Manager owns the end-to-end qualitative copy testing program for the Content Development team. This role sits at the intersection of research operations, content quality, and cross-functional collaboration — ensuring that writers, editors, and key stakeholders have the insights they need to produce content that is clear, resonant, and effective for enterprise audiences. This is not a writing or editing role. It is a program management and research operations role that requires a strong understanding of qualitative research methodology, content strategy, and the ability to operate with precision and efficiency in a high-volume, process-driven environment. Qualifications - Research operations depth: Experience in building or significantly scaling a qualitative research program. - Process and documentation discipline: Ability to create order out of complexity with effective workflows and documentation. - Content and editorial fluency: Understanding of what makes copy clear, resonant, and effective for enterprise audiences. - Stakeholder management and communication: Comfortable working across functions and translating research findings into actionable insights. - Calm under pressure: Ability to maintain composure in high-volume, fast-moving environments. - Microsoft or content ecosystem experience: Familiarity with large enterprise content environments, particularly Microsoft. Requirements - Proven ability to build, manage, and scale a qualitative content testing program. - Ability to manage end-to-end program operations including intake, quality control, test approval, and post-test analysis review. - Skilled at partnering with writers, editors, and cross-functional stakeholders. - Maintain a 3-business-day SLA from initial intake to test launch. - Support monthly reporting on program performance and research outcomes for executive stakeholders. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Role Description We need team members who can enhance product workflow by analyzing and developing plans that positively impact distribution, hardware lifecycle management, and inventory. As the Program Operations Coordinator, you will create and review procedures that maximize computer uptime while minimizing cost. In this role, you will also handle the experience and support the strategic direction for Core Enablement functions within the company. This role is open to candidates based remotely anywhere in the US. What you’ll do on a typical day: - Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner. - Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs). - Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals. - Properly monitor critical infrastructure shipments to ensure on-time, accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed. - Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives. - Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals. - Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities. - Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports. - Properly process, audit, and file various documentation related to Core Enablement activities. - Support a Lean culture within the server staging and data center workflow. Qualifications - Bachelor’s degree or equivalent related work or military experience. Requirements - 2 years of experience in Data Center operations, ML hardware logistics, or supply chain. - Project management experience and knowledge of the high-density server/rack vertical. - Experience with Microsoft Office and DCIM/Inventory Management software. - A highly organized and detail-oriented work style with a proactive and professional attitude. - Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints. - The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines. - The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams). Benefits - Competitive compensation. - Generous benefits package, including full health insurance (medical, dental, and vision). - 401(k). - Life insurance. - Disability and more. Company Description GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

Role Description We are seeking a Contractor (Contingent Workforce) Coordinator to oversee the end-to-end management of our contingent workforce, including independent contractors (1099) and vendor-supported resources. This role is responsible for ensuring contractors are engaged efficiently, compliantly, and in alignment with company policies, cost controls, and business needs. This position rolls into the HR function, but sits at the intersection of HR, Finance, Legal, Procurement, and IT, and plays a critical role in enabling scalable workforce operations. Key Responsibilities - Contingent Workforce Lifecycle Management - Manage the full contractor lifecycle from onboarding through offboarding - Maintain accurate workforce records within HRIS platforms and related systems - Coordinate contractor setup, including agreements, documentation, and system readiness - Track contract durations, renewals, and extensions - Ensure timely and compliant offboarding, including access removal and equipment return - Access & Systems Management - Partner with IT to provision and deprovision system access for contractors - Ensure access is appropriate, role-based, and time-bound - Maintain accurate contractor records across systems (HRIS, ticketing, etc.) - Support periodic access audits and compliance checks - Financial & Purchase Order (PO) Management - Create and manage purchase orders for contractor engagements - Partner with Finance on invoice processing, approvals, and accruals - Validate hours and/or deliverables prior to payment where applicable - Vendor & Contract Management - Maintain Statements of Work (SOWs), contracts, and rate cards - Ensure adherence to contractual terms and service expectations - Compliance & Risk Management - Ensure proper worker classification in partnership with HR and Legal - Mitigate co-employment and misclassification risks - Maintain audit-ready documentation for all contractor engagements - Enforce company policies related to contractor tenure, rates, and engagement guidelines - Reporting & Analytics - Track and report on contractor headcount, spend, and utilization - Provide insights into workforce trends and optimization opportunities - Support leadership reporting and decision-making with accurate data - Support budget planning and cost optimization initiatives related to contingent labor - Process Improvement & Program Management - Reduce cycle times and improve stakeholder experience - Continuously identify opportunities to optimize the contingent workforce program - Stakeholder Management - Serve as the primary point of contact for all contractor-related inquiries - Partner cross-functionally with HR, Finance, IT, Legal, and Procurement - Advise hiring managers on best practices for engaging and managing contractors Qualifications - 2 – 5 years of experience in HR operations, vendor management, procurement, or contingent workforce management - Strong understanding of contractor classification and compliance considerations - Experience managing POs, budgets, and vendor relationships - Familiarity with HRIS, ticketing systems, and/or Vendor Management Systems (VMS) - Excellent organizational and stakeholder management skills - Strong attention to detail with the ability to manage multiple workflows simultaneously - Knowledge of labor laws related to independent contractors - Experience working in a fast-paced, high-growth environment Success in This Role Looks Like - Contractors are onboarded and offboarded seamlessly and compliantly - Contractor spend is well-managed, predictable, and transparent - Processes are standardized, efficient, and scalable - Stakeholders have a clear, consistent experience across the contractor lifecycle Benefits - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!