• Support the implementation of client integrations with Monato’s platform, including APIs and operational workflows. • Assist clients during sandbox testing, request validation, and go-live processes. • Analyze integration flows to identify friction points, recurring issues, and opportunities for improvement. • Troubleshoot API behavior and help diagnose integration-related problems. • Work closely with Product and Engineering teams to resolve technical blockers. • Participate in discussions around integration improvements and implementation best practices. • Contribute to post-mortem analyses for incidents related to integrations. • Help identify patterns and feedback that can improve product reliability and developer experience. • Review logs, API requests, and technical documentation to understand and diagnose issues. • Create and maintain documentation, integration guides, and internal playbooks. • Ensure information is clear and accessible for both clients and internal stakeholders. • Continuously improve operational processes around implementations and integrations.

• Design and implement integration solutions between ERP, MES, LIMS, QMS, etc. supply chain platforms, and industrial automation systems. • Apply standards such as ISA-95 and ISA-88 in integration design, ensuring consistency and interoperability across client environments. • Contribute to integration frameworks and patterns that support Industry 4.0 architectures, smart manufacturing, and connected supply chains. • Collaborate with client IT/OT teams to gather requirements, map data flows, and establish secure communication protocols. • Leverage APIs, middleware, ESBs, and modern integration tools for scalable deployments. • Ensure compliance with regulatory frameworks including GxP, 21 CFR Part 11, and data integrity requirements in life sciences manufacturing. • Troubleshoot and optimise integration performance, reliability, and scalability. • Document integration designs, specifications, and operating procedures; contribute to best practice guidelines and support the product roadmap with technical input.

Role Description We are seeking an experienced Windchill Integration Engineer to design, build, and operate integrations connecting PTC Windchill with ERP, MES, CAD, and other engineering and manufacturing systems. In this role, you will own the technical integration layer between Windchill and the broader enterprise systems landscape. The ideal candidate will bring deep hands-on Windchill integration experience and a strong understanding of enterprise integration patterns, middleware platforms, and PLM-to-ERP data flows. In this role, you will work closely with cross-functional partners — product, design, engineering, operations, and business stakeholders — to translate ambiguous requirements into well-engineered solutions. You will be expected to raise the bar through code review, design review, and mentorship of more junior engineers. The successful candidate brings strong engineering discipline, a clear communication style, and a track record of shipping meaningful work that holds up well in production. Key Responsibilities - Design and develop integrations between Windchill and ERP systems (SAP, Oracle EBS, Oracle Cloud) using Info*Engine, web services, and middleware platforms. - Build CAD integrations for Creo, SolidWorks, AutoCAD, Catia, and NX with Windchill, including check-in/check-out workflows and metadata mapping. - Develop integrations between Windchill and MES, MOM, and quality systems. - Build REST and SOAP services for Windchill data using OData, Info*Engine, or custom Java services. - Implement message-based and event-driven integrations using middleware (MuleSoft, Boomi, OIC, SAP CPI). - Design and operate robust error-handling, alerting, and resubmission patterns, applying disciplined engineering practices and partnering closely with stakeholders. - Profile and optimize performance of high-volume integrations, applying systematic measurement, targeted improvements, and data-driven validation. - Lead migration efforts to retire legacy point-to-point integrations and replace them with modern, middleware-mediated patterns. - Collaborate with PLM, ERP, and CAD functional teams to align integrations with business processes. - Develop integration documentation, message specifications, and runbooks. - Provide hands-on post-go-live and hypercare support, working closely with operations teams. - Mentor and coach junior and mid-level engineers through code review, design review, pair programming, and structured knowledge sharing. - Continuously evaluate emerging integration tools and patterns, assessing maturity, fit for purpose, and total cost of ownership. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - Five or more years of PLM integration experience with a strong focus on Windchill. - Hands-on experience with Info*Engine and Windchill Java API. - Experience designing PLM-to-ERP integrations (SAP, Oracle). - Working knowledge of CAD integration patterns. - Experience with middleware platforms such as MuleSoft, Boomi, OIC, or SAP CPI. - Strong SQL skills and familiarity with Windchill data model. - Experience with REST and SOAP web services. - Excellent troubleshooting and documentation skills. - Strong communication and collaboration skills. Preferred Qualifications - PTC Windchill certifications. - Experience with ThingWorx or IIoT integration. - Exposure to API management platforms. - Familiarity with event-driven and Kafka-based integration patterns. - Experience operating Windchill in the cloud. How to Apply For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3545. Learn more about Bright Vision Technologies at www.bvteck.com .

Role Description The Solution Architect (SA) is a key member of the Client Solutions team, tasked with designing brilliant solutions for our clients’ challenges and converting client inquiries to closed business. SAs partner with the client and internal stakeholders to co-create a learning solution, budget, and project plan that address the client’s goals, challenges, and constraints. Key responsibilities include: - Consulting and Solution Design: - Apply instructional design expertise and SweetRush capabilities to develop solutions for clients' training challenges. - Lead scoping meetings with clients to understand their needs and propose effective solutions. - Lead internal discussions to define solutions with input from the internal team. - Embody and represent SweetRush’s values of partnership, fairness, creativity, and customer service. - Client Connection & Presentations: - Captivate audiences with a dynamic and upbeat presentation style. - Provide real-time recommendations, foster discussions, and build trust. - Tailor presentations to resonate with diverse audiences. - Effectively convey complex concepts with simplicity. - Work Effort/Timeline Estimation/Planning and Documents: - Estimate work effort using SweetRush-developed tools and collaborate with functional experts. - Co-design solutions with instructional design, creative design, and engineering experts. - Write comprehensive proposals aligning with SweetRush’s unique value proposition. - Lead capabilities presentations and craft compelling responses to Requests for Proposals (RFPs). - Consult on resource assignments based on project and client needs. - Project Transition and Onboarding: - Onboard project managers, instructional designers, creative directors, and technical leads. - Attend initial client meetings to ensure a smooth transition from scoping to project kick-off. - Engage SweetRush team leaders in decision-making processes related to pricing and negotiations. - Project Management for Business Development: - Participate in internal business development meetings and maintain CRM accuracy. - Delegate tasks to the solution enablement and solution design teams within the Client Solutions team. - Determine next steps and deadlines, ensuring timely execution by the team. - Account Management for Business Development: - Collaborate with business development professionals and project managers to manage accounts. - Identify and qualify sales opportunities with existing clients, maintaining strong relationships. - Develop strategies for client engagement and pursue re-engagement opportunities. - Meet with key decision-makers and establish networks within existing client organizations. Qualifications - Strong understanding of instructional design and the ability to translate business needs into effective learning solutions. - Expertise in project management and the ability to guide and engage team members effectively. - Comfort in navigating ambiguity and adapting to unique client needs. - Affection for the creative process and the ability to recommend solutions even in uncertain situations. - Professional demeanor in person and on camera (i.e. professional video background and attire), clear and concise communication. - Excellent written and verbal communication skills. - Ability to present capabilities and training solutions effectively in group and virtual settings. - Excellent time management and multitasking skills. - Resourcefulness in handling limitations and flexibility to wear multiple hats. - Joy in developing long-term relationships with both the team and clients. Requirements - Bachelor’s Degree in Instructional Design or related field. - 5-7+ years of experience in the training/learning field with a focus on creating proposals, responding to RFPs, and pitching learning solutions for an eLearning content provider. - 5+ years of experience in a consulting environment and client-facing roles. - Curiosity and willingness to embrace AI and incorporate it into workflows. - Experience or orientation towards business development. - Ability to travel occasionally to visit clients onsite (typically up to 6 trips total per year). Benefits - Remote work flexibility. - Competitive salary of $110,000. - Supportive work environment focused on employee well-being.