• Own the design, standardization, and continuous improvement of global onboarding, offboarding, and employee lifecycle workflow processes for employees and contractors • Build and maintain process documentation: every workflow, SOP, and operational standard is documented, version-controlled, and accessible • Identify and prioritize automation opportunities across People Operations workflows, partnering with the UKG Ready Specialist and cross-functional stakeholders to reduce manual effort, improve accuracy, and increase scalability. • Partner with HRBPs, functional leaders, and the UKG Ready Specialist to ensure processes are aligned with business needs and executed consistently across the organization • Evaluate and recommend practical uses of AI and automation within People Operations while ensuring appropriate governance, privacy, and compliance controls. • Ensure processes are built for scale — designed to support a 500-person organization even when we are at 325 • Establish and enforce process standards across the People Operations team, in partnership with functional owners • Provide day-to-day operational leadership and guidance to the team — the person others come to when a process is unclear, a system is behaving unexpectedly, or an edge case needs a decision.

• Responsibility for the entire employee lifecycle — from recruiting and onboarding to development and offboarding • Develop and take ownership of the recruiting strategy • Build talent pipelines and actively source top specialist and leadership talent • Serve as the central point of contact for employees and managers on HR matters • Design initiatives in employer branding, talent management, learning & development, and employee retention • Draft employment contracts and support payroll administration • Analyze HR and recruiting metrics and prepare reports

• Own and continuously improve the day-to-day administration of our international employee lifecycle. • Manage contracts, employee records, and employment documentation. • Coordinate payroll preparation and related administrative processes. • Support onboarding and offboarding activities. • Lead the development of a scalable and efficient People Operations infrastructure through effective use of technology, automation, and process design. • Lead the implementation and continuous improvement of Deel across international entities. • Support the organisation's international growth by helping maintain compliant employment frameworks and robust operational foundations.

• Help design and run the moments that define the employee experience—onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work • Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs • Act as a trusted, approachable point of contact for staff—answering questions, troubleshooting, and resolving issues with care, escalating when appropriate • Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry • Review payroll for hourly employees and manage off-cycle and supplemental payment requests • Partner with our benefits providers to answer staff questions on healthcare and other benefits • Safeguard data integrity and accuracy across your projects, managing your time and priorities independently • Build strong partnerships with key stakeholders—including Finance and Legal—on processes that touch People Operations • Take on other responsibilities as the team and organization grow