Pindrop logo
Pindrop

Security, Identity & Intelligence On Every Voice

Senior Manager of People Operations

People OperationsPeople OperationsFull TimeRemoteSeniorTeam 201-500Since 2011H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$130K - $150K / year

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Senior Manager of People Operations

Pindrop

• Own the design, standardization, and continuous improvement of global onboarding, offboarding, and employee lifecycle workflow processes for employees and contractors • Build and maintain process documentation: every workflow, SOP, and operational standard is documented, version-controlled, and accessible • Identify and prioritize automation opportunities across People Operations workflows, partnering with the UKG Ready Specialist and cross-functional stakeholders to reduce manual effort, improve accuracy, and increase scalability. • Partner with HRBPs, functional leaders, and the UKG Ready Specialist to ensure processes are aligned with business needs and executed consistently across the organization • Evaluate and recommend practical uses of AI and automation within People Operations while ensuring appropriate governance, privacy, and compliance controls. • Ensure processes are built for scale — designed to support a 500-person organization even when we are at 325 • Establish and enforce process standards across the People Operations team, in partnership with functional owners • Provide day-to-day operational leadership and guidance to the team — the person others come to when a process is unclear, a system is behaving unexpectedly, or an edge case needs a decision.

Job Requirements

  • 7+ years of experience in People Operations, HR Operations, or a closely related role at a technology company
  • Demonstrated experience owning employee lifecycle processes end-to-end — onboarding, offboarding, job changes, comp changes — with documented SOPs
  • Experience with HRIS platforms at an operational ownership level — you have been responsible for data quality, process execution, and compliance in an HRIS, not just a user of one.
  • Experience supporting payroll and benefits operations, including internal controls and data flow between HR and payroll systems
  • Track record of cross-functional partnership with Finance, IT, Legal, and Security on HR compliance, systems, and process initiatives
  • Experience building and maintaining HR reporting and dashboards with a data integrity mindset
  • Working knowledge of federal and state HR compliance requirements: I-9, EEO-1, FMLA, multi-state employment law.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

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