Role Description The Sales Engineer (SE) will collaborate with Account Executives and provide the technical expertise during the pre-sales process for opportunity types such as Request for Proposal (RFP), Design-Build, and Design Consulting. The SE will be responsible for completion of all technical deliverables required for each opportunity including, but not limited to: - Complete bill of materials with pricing - Labor estimate - Scope of work The SE will be expected to accompany Account Executives to in-person and virtual Customer meetings as needed. For Design-Build and Design Consulting opportunities, the SE will collaborate with Account Executives to determine and understand our Customers' existing workflows, business/operational needs, and technology/collaboration strategy in order to design solutions that best meet their functional requirements now and into the foreseeable future with a focus on end user experience. Responsibilities - Establish and maintain positive and effective lines of communication with Account Executives and our Customers. - Attend in-person and/or virtual discovery meetings to identify our Customers' technology and business requirements. - Attend site surveys when necessary to obtain design space details. - Ability to conceptualize, define, and explain our technology solutions to Customers with varying levels of technical expertise. - Validate solutions for standard RFP/RFQ and Consultant Design-Bid-Build opportunities. - Review RFPs in detail and identify areas of concern for review by Account Executive or Director of Sales Engineering. - Submit technical RFIs during the bid process as needed. - Review architectural, electrical, and mechanical documentation related to infrastructure and equipment installation requirements. - Provide consistent quality deliverables to the Account Executives to be included in proposals: - Detailed Equipment Bill of Materials with Pricing - Miscellaneous Materials Estimate - Detailed Labor Estimate - Technical Scope of Work/Bid Response/Functional Summary (as applicable) - Provide plan markups in Bluebeam and/or CAD to specify/coordinate infrastructure requirements for Architect/Customer and for internal handoff to Design Engineer after contract award. - Participate in internal kick-off meetings with the assigned Project Team after contract award and provide knowledge transfer to assigned Design Engineer. - Maintain communication with Design Engineer and review Drawing Package submittals prior to system implementation to ensure design intent is met and discuss issues/changes/etc. - Participate in vendor product demonstrations/trainings in local office and/or remotely when hosted in other territory office locations. - Maintain relationship with manufacturer representatives and vendor partners. Complexity The SE will receive new Engineering Support Request assignments through the Sales Support Group which consists of non-technical and technical personnel that will work as a team to support the Account Executives on larger opportunities. For multi-million dollar opportunities, an additional SE or Subject Matter Expert (SME) may be requested to join the team in order to formalize a complete and thorough bid response. The SE will also maintain communication with Technical Operations to ensure specified equipment and solutions designed are supported. Decision Making Authority The SE is responsible for specifying the equipment and services required for a complete solution. The SE is encouraged to recommend strategies for differentiating Diversified from competition in competitive situations. Technical reviews by management will occur on a case-by-case basis and almost always for high profile and/or multi-million-dollar opportunities. Physical Working Environment Work will be performed within normal office conditions and/or home office depending on the location of SE. Will be required to attend in-person Customer meetings and perform site surveys on occasion. Qualifications - AVIXA CTS-D Certification (Without CTS-D, expectation will be to pass certification exam within 6 months of hire) - Certifications or training with at least one DSP platform (Biamp, QSC, etc.) - Certifications or training with at least one control platform (Crestron, Extron, AMX, etc.) - Certifications or training with at least one AV over IP platform (Crestron, Evertz, AMX, etc.) - Certifications or training with at least one collaboration platform (Zoom, Webex, Teams, etc.) Requirements - 5+ Years of experience in audiovisual systems design - Minimum 3-5 years of design experience in the AV industry - IT/Networking certifications or training preferred - Clear understanding of the project phases (Programming, Design Development, Construction Documentation, and Contract Administration) - Clear understanding of the construction process, installation, integration, and commissioning of audiovisual systems - Demonstrated knowledge of AV technology, equipment, facilities, and systems used for Corporate Clients - Understanding of TCP/IP routing, ACL’s, QoS, VLAN’s and Wireless Access Points. Dante Experience is a plus. - AVIXA CTS-D certifications a plus but not required - Detail oriented, independent, self-starter, with positive outlook - Exceptional time management skills with a track record for meeting deadlines - Excellent communication skills required - Excellent technical writing skills including grammar, spelling, and formatting preferred - Ability to analyze complex problems and communicate concise succinct solutions - Proficiency in AutoCAD or Bluebeam preferred - Proficiency in Microsoft Office suite (Excel, Word, OneNote, Teams) required Benefits - Multiple medical plan options to fit you and your family’s needs - HSA & HRA company contributions - Dental coverage, including orthodontic benefits, and vision plans - Company-paid benefits: Basic Life, AD&D - Short-Term and Long-Term Disability insurance - Employee Assistance Program (EAP) - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays - 401k with company match - Paid maternity leave - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services - Commuter benefits - And much more

• Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners • Recruit, mentor, and develop a high-performing Sales Engineering team within the geography • Collaborate with sales leadership and customers to design and present comprehensive business solutions • Contribute directly to product development and enhancements for existing solutions based on market feedback • Support Geo Account Executives throughout the entire opportunity sales lifecycle

Role Description The Solutions Architect (SA) is a subject matter expert (SME) and technology thought leader who contributes their deep knowledge of process and technology to the core team for each Sports Media & Entertainment (M&E) project. The SA provides direction and advice through the project life cycle from sales concept to design development, construction drawings to implementation support. As the technical thought leader on a project team, the SA is instrumental in the determination and execution of client and system requirements and will collaborate with Sports M&E SMEs and project teams as required. The SA is also responsible for mentoring other members of the design engineering staff. Reporting to the Sports Director of Engineering, the SA’s project assignments are determined by Engineering Leadership based on enterprise-wide demands. NOTE: This is a virtual role day to day, but required periodic travel to customer & project sites. up to 30% of the time, anywhere in the US. What You’ll Do - Contributes to complex engagements and works directly with clients and project teams to develop basis of design, budgets, timelines, and manage expectations. - Conceptualize system designs and determine system requirements. - Provide technical expertise and coordination information to support the base building tasks performed by others, and planning of audio, video, and control solutions. - Monitor development of projects the Bills of Materials (BOM) and supporting documentation. - Develop detailed design documentation strategy based on established engineering standard practices. Track engineering team tasks to completion. - Generate functional system descriptions, workflow narratives, and accompanying sketches. - Research, identify, and recommend technology options for clients and projects. - Contribute technical expertise for the creation and later reconciliation of the complete construction drawing package, support documentation for installation and coordination with architect and other trades. - Monitor project testing, commissioning, and configuration activities during project deployment. - Support projects and teams in build phase. - Provide regular project engineering milestone status updates to Technical Operations resource planning. - Evaluate RFP documents to identify risks, scope gaps and alternative solutions. - Evaluate Vendor responses to RFP requests to determine if the quoted solution appropriately responds to the RFP requirements and also work with the vendors to develop alternative solutions and or cost saving measures. - Work with Sports Account Executives and customers to develop proposals that respond to the customers’ technical needs. - Maintain expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars, and educational forums. Complexity The Solutions Architect works with the Sports Engineering Director on resource assignment. This role is primarily billable in a post-sales capacity, though there are times when the SA will work on presales estimation and design efforts. Decision Making Authority As the technical thought leader on a project, the SA is responsible for vetting products and making detailed equipment recommendations. The SA has the authority to recommend changes in scope as well as programming and commissioning activities to enhance project success. The SA is also responsible for reviewing drawing packages produced by project teams. Physical Demands The physical demands described here are representative of those that may be met by an employee. Work will normally be performed within normal office conditions and/or home office depending on location of SA. On occasions the employee may be exposed to construction site conditions. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Travel Occasional travel by car and occasional airplane trips are required. Employee must possess a valid driver’s license in their state of residence. Employee will be required to use their own vehicle for travel to job sites within a 2 hour driving distance each way and will be reimbursed for mileage at the current corporate rate. Estimated travel for this position is approximately 30% but may vary greatly depending on project needs. What You’ll Bring Education & Certifications - High school diploma or GED required - Proficient in AutoCAD and MS Office 365 Required Skills/Qualifications - 15+ years’ experience in Sports / Media/ Entertainment (M&E) technical systems design for Stadium / Arena Video Production Systems - Extensive experience with SMPTE 2110 Routing Orchestration and Network Architecture and Digital AV networks (e.g. Dante / AES67) is required; certifications preferred - Understanding of TCP/IP routing, ACL’s, QoS, VLAN’s and Wireless Access Points; network certifications preferred - SDI Based Routing and Production Systems - Stadium / Arena Broadcast Cabling Solutions - Production Control Rooms - Camera Systems (Wired / Wireless / PTZ / HFR / HDR) - Replay / Slow Motion Systems - Graphics Systems and LED CMS Systems - Intercom Systems (Wired / Wireless) - Fiber Transmission Systems - Proven ability to lead high profile client interactions, affecting high level financial & technical decisions - Ability to manage multiple projects simultaneously and manage the expectations of each project team; with the ability to delegate conceptual information to those project teams for execution. - Proven track record of successfully completing complex Sports M&E engineering projects. - A clear understanding of project phases; Program, Conceptualization, Schematic Design, Design Development, Construction Documentation, Construction and Commissioning. - Detailed oriented, independent, self-starter - Exceptional time management skills with a track record for meeting deadlines - Excellent communication skills - Ability to analyze complex issues and communicate concise succinct messages - High level of problem solving and technical troubleshooting skills Desired Skills/Qualifications - Media Asset Management - Media Workflow - Understanding of Cloud Audio Video Production Technology - Remote Production Workflows What We Offer - Multiple medical plan options to fit you and your family’s needs - HSA & HRA company contributions - Dental coverage, including orthodontic benefits, and vision plans - Company-paid benefits - Basic Life, AD&D - Short-Term and Long-Term Disability insurance - Employee Assistance Program (EAP) - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays - 401k with company match - Paid maternity leave - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services - Commuter benefits - And much more

• Maintain and enhance Raintree's sales demo environments and data sets. • Ensure demos accurately reflect real-world outpatient therapy workflows. • Support new feature releases and demo readiness efforts. • Assist with RFPs, RFIs, security questionnaires, and technical evaluations. • Maintain a centralized library of approved responses and supporting documentation. • Research product capabilities, integrations, and technical requirements. • Document customer workflows and business processes. • Create process maps, solution documentation, and technical resources. • Support discovery efforts by organizing customer requirements and operational needs. • Support project coordination across Sales, Product, Marketing, and Customer Success. • Maintain technical assets, playbooks, and documentation repositories. • Help identify opportunities to improve efficiency and scalability across the Sales Engineering function.