• The position is responsible for creating and maintaining training materials and documentation support for both internal staff and external stakeholders in support of Civitek products. • Work closely with Program/Project Managers, Systems Project Analysts, Application Trainers and other team members to produce high-quality documentation for new and existing technology products. • Assume responsibility for assigned tasks relating to the production of documentation and media materials for all technology products. • Create and maintain technical documentation such as: User manuals, Application release notes, New functionality “how-to” guides, End-user training materials, Printable documents, advisories, and technical bulletins, Electronic newsletters and program release documents. • Write clear, concise user interface (UI) text and online interactive help content. • Develop tutorials and instructional content to support user adoption of applications and features. • Translate complex technical concepts into easy-to-understand content for non-technical users. • Edit, revise, and standardize materials created by other team members. Ensure all documentation aligns with organizational standards, branding, and tone. • Standardize content across platforms, applications, and media formats. • Revise and update documentation following each application production release. • Work closely with internal teams to understand software applications and documentation needs. • Respond to internal inquiries and requests for documentation or information. • Maintain open, professional communication with management, team leads, coworkers, Clerks’ offices, and external stakeholders. • Create and manage the structure of documentation libraries and information architecture.

• Plan, write, and publish documentation for software/hardware releases and new product introductions • Create user-friendly documentation that prioritizes customer experience • Drive and execute improvements through cross-functional collaboration • Improve processes and tools through collaboration with others • Analyze processes, tools, and deliverables for improvement • Assist with the evolution of customer-first content • Build consensus and present business cases to leadership

Role Description We are seeking experienced professionals in Natural Sciences to contribute to a cutting-edge AI benchmarking project in the target language. As a Subject Matter Expert, you will create and review high-quality, real-world natural sciences scenarios that evaluate AI systems in the target locale-specific contexts. Your expertise will directly shape how AI understands and performs in the compliant mathematical environments. - Create realistic, domain-specific tasks in Hindi reflecting local natural sciences practices - Adapt and apply clear scoring rubrics to evaluate AI-generated and human responses - Review and score submissions for accuracy, regulatory alignment, and professional quality - Provide expert feedback and contribute to high-quality “gold standard” solutions Qualifications - Native in the target language with strong professional English proficiency - 5+ years of experience in Natural Sciences (e.g. biology, chemistry, physics, environmental science, earth sciences, or related disciplines) - Strong knowledge of target local frameworks - Ability to write and evaluate professional-grade natural sciences content in the target language with high attention to detail Benefits - Your schedule, your rules. Work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. Access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. How to join our expert community - Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain - Step 2: Register in Tipalti to ensure a smooth payment process - Step 3: Finalize onboarding and join the Production team

• Combine engineering logic with digital strategy to build the content operation that helps SMEs solve problems and make confident decisions. • Act as a product owner for our content, deciding the best format to solve customer problems and analyzing content performance. • Ensure that Tameson is the primary source of truth for our products for Google, LLMs, and humans at SMBs. • Identify gaps in our current approach and execute improvements that drive the biggest impact. • Create unique value that competitors and AI models cannot replicate, producing proprietary assets like physical product benchmarks and deep-dive technical diagrams.