• Manage the entire client intake process during nightshift hours, ensuring efficient and seamless communication • Serve as the primary contact for new client inquiries received overnight, providing prompt and professional responses • Collect, review, and accurately organize client documentation • Coordinate service initiation including scheduling and internal communication during night hours • Support recruitment processes including sourcing, screening, coordinating candidates, and scheduling interviews during nightshift • Assist with onboarding and orientation of new hires remotely • Maintain and update client and candidate information in systems such as Monday.com • Track and manage workflows related to intake and recruitment to ensure timely follow-ups and process completion • Collaborate with internal teams to meet staffing and client needs across time zones

MongoDB is looking for a Director or Senior Director of Global Recruiting Operations to help shape how our Talent Acquisition function operates, scales, and delivers impact as the business evolves. Reporting to the VP, Global Talent Acquisition, this leader will own the operating system behind our hiring engine and lead the team responsible for recruiting operations, analytics, program management, enablement, candidate experience, systems, and tooling. This role is ideal for a leader who can combine operational excellence with transformation leadership. We are looking for someone who can simplify complexity, build scalable mechanisms, improve decision-making through better data and planning, and help MongoDB take practical advantage of AI, automation, and modern recruiting technologies in ways that improve outcomes for candidates, recruiters, hiring managers, and business leaders. This role can be based out of Austin TX or New York NY, as a hybrid office work style or remotely in the United States. What you'll do - Lead the global Recruiting Operations function across systems and tools, analytics, project and program management, enablement, and candidate experience - Partner closely with the VP, Global Talent Acquisition and TA leadership to define how the function should operate, scale, and evolve over the next several years - Build and strengthen the operating mechanisms that run the business, including planning rhythms, prioritization, decision forums, execution tracking, and visibility into performance, risks, and outcomes - Drive greater rigor in recruiting data, forecasting, headcount planning, capacity planning, and governance so leaders can make faster and better-informed decisions - Assess and improve the recruiting delivery model to increase speed, quality, scalability, and operating leverage - Lead the roadmap for AI, automation, and recruiting technology, including user experience, evolving functionality, workflow redesign, adoption, quality control, and measurable business impact - Evaluate and recommend recruiting systems, tools, and capabilities, and make informed decisions on technology selection and investment in support of current and future business needs - Build and lead a high-performing team with clear ownership, strong standards, and a focus on simplification, consistency, measurable results and driving organization level change and improvement - Partner across Talent Acquisition, HR, Finance, and business leadership to ensure recruiting operations supports hiring plans and broader business priorities We're looking for someone with - Significant recruiting operations leadership experience in a scaled, complex, high-growth environment - Experience building, leading, or transforming a Recruiting Operations function at a company of similar size and complexity in a way that scales to future business needs - Experience leading across multiple disciplines, including recruiting systems, analytics, program management, enablement, and service or candidate experience - Strong operating model instincts, including designing decision-making mechanisms, planning rhythms, accountability structures, and cross-functional governance - Deep familiarity with common and emerging recruiting technology stack tools and capabilities, including experience evaluating, selecting, and implementing systems and workflow solutions - Strong business acumen and comfort partnering with senior leaders on planning, prioritization, resource allocation, and tradeoff decisions - A high bar for data quality, operational rigor, and measurable outcomes, with experience translating fragmented data into actionable insight - Demonstrated experience leading change across recruiting organizations, including driving adoption of new processes, tools, and ways of working - Practical fluency in AI and automation within recruiting or adjacent workflows, with sound judgment on where automation creates value and where human oversight remains critical - Strong people leadership skills, including building teams, clarifying scope, and developing leaders and managers - The ability to operate effectively in ambiguity and lead through transformation, not just steady-state optimization About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. REQ ID: 2273467938 MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $109,000—$215,000 USD

As an Associate Recruiter on our Talent Discovery team, you will have the unique opportunity to become a hiring subject matter expert across all areas of our business, recruiting for technical to non-technical roles alike. Pivoting to support critical positions as they arise across the company, Associate Recruiters will focus on both passive talent sourcing as well as full-lifecycle recruiting. In this role, you will be expected to quickly upskill in new role profiles while maintaining a constant focus on cultivating a robust pipeline of aligned talent as an expert in numerous impactful sourcing tactics. This opportunity is ideal for individuals who embrace change, thrive in a dynamic, ever-evolving environment, and are excited to advance their career in technical recruiting. In this role, you will - Support critical MongoDB roles through strategic passive talent sourcing, quickly pivoting to support new areas of MongoDB’s business as hiring needs arise - Provide full lifecycle recruitment support for a variety of positions across the company, ranging from highly niche technical roles to non-technical functions - Work closely with hiring managers to understand business needs and deliver qualified talent accordingly, becoming an expert in the external market and a consultative talent advisor for business stakeholders - Partner with coordinators, hiring managers and interviewers to deliver an exceptional candidate experience, maintaining a high-touch and personalized process for all candidates - Support an equitable and inclusive hiring process for all candidates by educating stakeholders on hiring best practices and unconscious bias in decision-making - Conduct talent mapping, competitive intelligence research, and focused pipelining to support ever-changing business needs - Help build and evolve our long-term candidate engagement strategies at MongoDB, maintaining ongoing contact with a broad talent community of prospects for consideration for future rules The right person for this role will - Have a passion and excitement for building a career in technical recruiting; expertise in passive candidate sourcing for either technical or sales-focused roles is preferred but not required. Previous experience in a technology-focused organization is a plus - Showcase a strong knowledge of robust sourcing tactics and best practices to identify a broad top-of-funnel pipeline - Maintain creative and out-of-the-box sourcing techniques to tap into new pools of talent, while uncovering new tactics through research and knowledge-sharing with peers - Have an analytical mindset, with the ability to conduct autonomous research and utilize data to inform strategy and influence stakeholders - Exhibit exceptional organizational and time-management skills, with previous experience in high-volume business environments. A proven ability to juggle multiple competing priorities simultaneously while navigating ambuiguity is required for role success - Maintain exceptional written and verbal communication, with business-level fluency in English - Proficiency working in Greenhouse and Gem is preferred, but not required About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 2273466954 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $48,000—$94,000 USD

• Build and maintain long-term, high-trust relationships with healthcare clients and candidates. • Act as the primary point of contact for client accounts, deeply understanding their staffing requirements to ensure shifts are filled efficiently. • Source, interview, and recruit high-quality healthcare candidates to build a robust talent pipeline. • Coordinate temporary staffing bookings and oversee shift allocations with a focus on speed and accuracy. • Match suitable candidates to specific opportunities based on skills, experience, and client culture. • Manage candidate availability and strategic workforce planning to meet fluctuating demand. • Oversee compliance and onboarding checks to ensure all placements meet rigorous healthcare standards. • Handle client and candidate queries professionally, ensuring superior service levels. • Maintain accurate records within internal systems and contribute to the team’s performance targets. • Drive business growth through proactive account management and exceptional relationship building.