ReWorks Solutions

• Coordinate financial and administrative activities across approximately 15 skilled nursing facilities. • Manage patient billing, insurance administration, payment collections, and family follow-up. • Liaise with families, internal departments, insurance providers, Social Security, Medicaid, and other external agencies. • Manage multiple active cases and projects simultaneously while ensuring deadlines are met. • Research, investigate, and independently resolve complex financial and administrative issues. • Track outstanding matters and proactively drive them through to completion. • Ensure documentation is accurate, complete, and compliant, recognizing that even minor errors can have significant financial or regulatory implications. • Communicate regular progress updates and escalate issues where appropriate. • Assist with operational improvements and support broader finance and administrative initiatives as the department grows.

Role Description Our client is seeking a highly organized, proactive, and detail-oriented Finance Coordinator to support the finance operations across approximately 15 skilled nursing facilities in New York. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently manage multiple priorities simultaneously. The successful candidate will: - Coordinate financial and administrative activities across approximately 15 skilled nursing facilities. - Manage patient billing, insurance administration, payment collections, and family follow-up. - Liaise with families, internal departments, insurance providers, Social Security, Medicaid, and other external agencies. - Manage multiple active cases and projects simultaneously while ensuring deadlines are met. - Research, investigate, and independently resolve complex financial and administrative issues. - Track outstanding matters and proactively drive them through to completion. - Ensure documentation is accurate, complete, and compliant, recognizing that even minor errors can have significant financial or regulatory implications. - Communicate regular progress updates and escalate issues where appropriate. - Assist with operational improvements and support broader finance and administrative initiatives as the department grows. Qualifications - Previous experience in healthcare administration, medical reception, patient coordination, project coordination, or a similar administrative role. - Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously. - Proactive self-starter with excellent problem-solving skills and the ability to work independently. - Strong organisational, time management, and administrative coordination skills. - Excellent verbal and written communication skills with the ability to build professional relationships. - Tech-savvy and confident learning and using multiple healthcare and business systems. - Adaptable, resourceful, and comfortable working in a fast-paced, changing environment. - Strong analytical skills with the ability to take ownership and see tasks through to completion. - Experience within healthcare, social care, medical billing, insurance, finance, or patient administration is advantageous. - Fluent English with a clear, neutral accent. - Comfortable working U.S. hours. Requirements - Remote work from home. Company Description Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Schedule, reschedule, and confirm patient appointments. • Answer incoming calls and respond to patient enquiries professionally and efficiently. • Coordinate communication between patients, healthcare providers, and other departments. • Maintain accurate patient records and update healthcare systems. • Assist patients with appointment-related questions and follow-up requests. • Monitor provider schedules and ensure appointments are appropriately allocated. • Coordinate referrals and follow-up appointments where required. • Verify patients' insurance eligibility and benefits. • Obtain and process prior authorisations for medical services and treatments. • Coordinate home healthcare services and specialist referrals as required. • Work closely with case managers, clinicians, and healthcare providers to ensure continuity of patient care. • Ensure all patient information is captured accurately and maintained confidentially. • Respond to emails and other patient communications in a timely manner. • Support the day-to-day administrative operations of the healthcare team. • Deliver a professional, compassionate, and patient-focused experience throughout every interaction.

• The HR Administrator is responsible for providing administrative support across the contractor and employee lifecycle, with a primary focus on onboarding, contract administration, recruitment coordination, HR record management, and interview scheduling. • Ensure all information required for contract generation is accurate and complete, including: - Start dates - Salary and remuneration details - Client billing rates - Paid Time Off (PTO) allocations - Full-time or Part-time status - Equipment requirements - Assist with contract amendments, queries, addendums, and contractual updates where applicable • Maintain accurate employee and contractor records across all HR systems. • Add all new contractors to the Employee Database and update records as required. • Maintain termination records and ensure contractor databases remain accurate and up to date. • Update monthly new hire reports and HR tracking documents. • Assist with payroll preparation sheet by ensuring new starter information is complete before payroll deadlines. • Monitor probation review dates where applicable. • Maintain HR files and ensure all documentation is complete, organised, and compliant. • Maintain equipment allocation records for contractors. • Ensure confidentiality of all employee, contractor, and company information. • Preparation of increase, promotion and confirmation letters for contractors. • Monitor recruitment channels and interview feedback to ensure all successful hires are captured and progressed through the onboarding process. • Prepare candidates for interviews by providing interview guidance, confirming role details, explaining interview expectations, and ensuring they are fully prepared. • Coordinate and schedule interviews between candidates, clients, recruiters, and Account Managers. • Manage interview calendars, send interview invitations, confirmations, reminders, and follow-up communications. • Liaise with clients, candidates, recruiters, and Account Managers to coordinate interview availability and reschedule interviews when necessary. • Assist with updating and maintaining the Recruitment Tracker. • Upload and maintain criminal background checks and recruitment documentation. • Maintain accurate recruitment records and provide administrative support throughout the recruitment process. • Assist the HR Manager and Recruitment Team with additional recruitment administration as required. • Coordinate with the Operations Team regarding equipment requirements for all new contractors. • Ensure equipment requests are submitted accurately and within required timelines • Assist with equipment recovery and tracking during contractor offboarding. • Exit interviews/offboarding • Maintain accurate information across all HR systems, databases, and trackers. • Ensure employee and contractor data is accurate, complete, and regularly updated. • Assist with HR reporting and monthly administrative reporting requirements. • Support HR audits by maintaining organised and compliant documentation. • Identify discrepancies in HR records and resolve them promptly. • Provide administrative support to the HR Manager. • Assist with implementing and maintaining HR policies, procedures, and Standard Operating Procedures (SOPs). • Build positive working relationships with internal teams, contractors, and clients. • Ensure a high level of professionalism, confidentiality, and customer service in all interactions. • Perform any other reasonable HR administrative duties as assigned.

Role Description Our client is looking for a professional and compassionate Healthcare Receptionist to join their team. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while coordinating appointments, supporting healthcare providers, and ensuring a seamless patient experience. This position is ideal for someone with previous experience in a medical practice or healthcare environment who enjoys working with patients, managing multiple priorities, and maintaining accurate records in a fast-paced setting. - Schedule, reschedule, and confirm patient appointments. - Answer incoming calls and respond to patient enquiries professionally and efficiently. - Coordinate communication between patients, healthcare providers, and other departments. - Maintain accurate patient records and update healthcare systems. - Assist patients with appointment-related questions and follow-up requests. - Monitor provider schedules and ensure appointments are appropriately allocated. - Coordinate referrals and follow-up appointments where required. - Verify patients' insurance eligibility and benefits. - Obtain and process prior authorisations for medical services and treatments. - Coordinate home healthcare services and specialist referrals as required. - Work closely with case managers, clinicians, and healthcare providers to ensure continuity of patient care. - Ensure all patient information is captured accurately and maintained confidentially. - Respond to emails and other patient communications in a timely manner. - Support the day-to-day administrative operations of the healthcare team. - Deliver a professional, compassionate, and patient-focused experience throughout every interaction. Qualifications - Previous experience as a Healthcare Receptionist, Medical Receptionist, Medical Administrator, Patient Coordinator, or similar role. - Experience working in a healthcare, medical, or social care setting. - Fluent English with a clear, neutral accent. - Excellent communication and customer service skills. - Strong organisational skills with high attention to detail. - Experience scheduling appointments and coordinating patient care. - Knowledge of insurance verification, prior authorisations, and referrals is advantageous. - Proficient in Microsoft Office and healthcare systems (EMR/EHR experience is beneficial). - Ability to work independently in a fast-paced environment. - Comfortable working U.S. hours. Requirements - Remote work from home. Company Description

Role Description The HR Administrator is responsible for providing administrative support across the contractor and employee lifecycle, with a primary focus on: - Onboarding - Contract administration - Recruitment coordination - HR record management - Interview scheduling This role is instrumental in ensuring all HR and recruitment processes are completed accurately, efficiently, and in accordance with company procedures. Working closely with the HR Manager, Recruitment Team, Account Managers, Operations Team, and clients, the HR Administrator will: - Coordinate onboarding activities - Maintain HR systems and databases - Support recruitment administration - Ensure a seamless experience for both candidates and contractors Qualifications - Diploma or Degree in Human Resources, Business Administration, or a related field - Minimum of 2 years' experience in an HR Administration, Recruitment Administration, or Human Resources support role - Strong proficiency in CRMs, Google Docs, ATS - Experience maintaining HR databases and employee records - Experience coordinating onboarding and recruitment administration - Excellent organisational, communication, and time management skills Requirements - Ensure all information required for contract generation is accurate and complete, including: - Start dates - Salary and remuneration details - Client billing rates - Paid Time Off (PTO) allocations - Full-time or Part-time status - Equipment requirements - Assist with contract amendments, queries, addendums, and contractual updates where applicable - Maintain accurate employee and contractor records across all HR systems - Add all new contractors to the Employee Database and update records as required - Maintain termination records and ensure contractor databases remain accurate and up to date - Update monthly new hire reports and HR tracking documents - Assist with payroll preparation sheet by ensuring new starter information is complete before payroll deadlines - Monitor probation review dates where applicable - Maintain HR files and ensure all documentation is complete, organised, and compliant - Maintain equipment allocation records for contractors - Ensure confidentiality of all employee, contractor, and company information - Preparation of increase, promotion and confirmation letters for contractors - Monitor recruitment channels and interview feedback to ensure all successful hires are captured and progressed through the onboarding process - Prepare candidates for interviews by providing interview guidance, confirming role details, explaining interview expectations, and ensuring they are fully prepared - Coordinate and schedule interviews between candidates, clients, recruiters, and Account Managers - Manage interview calendars, send interview invitations, confirmations, reminders, and follow-up communications - Liaise with clients, candidates, recruiters, and Account Managers to coordinate interview availability and reschedule interviews when necessary - Assist with updating and maintaining the Recruitment Tracker - Upload and maintain criminal background checks and recruitment documentation - Maintain accurate recruitment records and provide administrative support throughout the recruitment process - Assist the HR Manager and Recruitment Team with additional recruitment administration as required - Coordinate with the Operations Team regarding equipment requirements for all new contractors - Ensure equipment requests are submitted accurately and within required timelines - Assist with equipment recovery and tracking during contractor offboarding - Maintain accurate information across all HR systems, databases, and trackers - Ensure employee and contractor data is accurate, complete, and regularly updated - Assist with HR reporting and monthly administrative reporting requirements - Support HR audits by maintaining organised and compliant documentation - Identify discrepancies in HR records and resolve them promptly - Provide administrative support to the HR Manager - Assist with implementing and maintaining HR policies, procedures, and Standard Operating Procedures (SOPs) - Build positive working relationships with internal teams, contractors, and clients - Ensure a high level of professionalism, confidentiality, and customer service in all interactions - Perform any other reasonable HR administrative duties as assigned Benefits - Full-Time, Remote position - Working Hours: SAST (10am-9pm) - Salary: South African Rand (ZAR) Company Description

• Review a high volume of contractor invoices for accuracy and completeness. • Verify timestamps, hours worked, and billing amounts against supporting documentation. • Ensure invoice calculations and payment amounts are correct. • Identify discrepancies or missing information and investigate any issues. • Contact contractors, agencies, or relevant stakeholders to resolve invoice queries. • Maintain accurate financial records and documentation. • Prioritize workload to meet processing deadlines in a fast-paced environment. • Work closely with the finance team to ensure timely and accurate invoice processing. • Adhere to company policies and financial procedures.

Role Description We are looking for a highly organized and detail-oriented Creditors Clerk to join our team. This role is ideal for someone who thrives in a fast-paced, high-volume environment and has a strong eye for accuracy. - Review a high volume of contractor invoices for accuracy and completeness. - Verify timestamps, hours worked, and billing amounts against supporting documentation. - Ensure invoice calculations and payment amounts are correct. - Identify discrepancies or missing information and investigate any issues. - Contact contractors, agencies, or relevant stakeholders to resolve invoice queries. - Maintain accurate financial records and documentation. - Prioritize workload to meet processing deadlines in a fast-paced environment. - Work closely with the finance team to ensure timely and accurate invoice processing. - Adhere to company policies and financial procedures. Qualifications - Previous experience in a Creditors Clerk, Accounts Payable, or invoice processing role. - Excellent attention to detail and a high level of accuracy. - Comfortable working with large volumes of invoices and data. - Strong organizational and time management skills. - Ability to work efficiently in a fast-paced environment while meeting deadlines. - Confident communication skills, both written and verbal. - Comfortable contacting agencies, contractors, or suppliers to resolve invoice discrepancies. - Proficient in Microsoft Excel and accounting or finance systems. - Strong problem-solving skills and ability to identify billing inconsistencies. - Comfortable working U.S. hours. Requirements - Remote work from home. Benefits - Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. - All official communication will come from a ReWorks Solutions email address. - Please verify any suspicious messages with our team directly.

• Process and manage authorization-related documentation • Maintain accurate records and data entry • Conduct research and gather information as required • Communicate with internal stakeholders regarding authorization requests and updates • Ensure documentation is complete, accurate, and compliant • Support administrative and operational workflows • Manage multiple tasks while maintaining a high level of accuracy

• Play a key part in establishing and developing the healthcare admissions documentation compliance function. • Review patient admission documentation, ensure compliance with legal and regulatory requirements. • Support the development of new processes and SOPs. • Help build a scalable compliance function as the business continues to grow. • Review patient admission agreements to ensure compliance with consent and capacity requirements. • Assess whether patients had the legal capacity to sign documentation at the time of admission. • Verify that third-party representatives have the appropriate legal authority to sign on a patient's behalf. • Identify, investigate, and flag incomplete, inaccurate, or non-compliant documentation. • Escalate complex or high-risk cases where necessary. • Conduct structured audits of historical patient admission agreements across multiple healthcare facilities. • Identify documentation gaps and compliance risks. • Support remediation efforts by accurately documenting audit findings. • Perform ongoing daily reviews of newly completed admission documentation to ensure continued compliance. • Assist in establishing and implementing standard operating procedures (SOPs) for the compliance function. • Develop and maintain process documentation and audit standards. • Help build a scalable compliance framework that can support future organisational growth. • Following training, provide guidance and quality oversight to other remote audit team members as the department expands. • Promote consistent interpretation and application of compliance requirements. • Support the onboarding and training of new team members as the compliance function grows. • Prepare clear end-of-day reports outlining: - Audits completed - Compliance concerns identified - Outstanding issues and escalations • Maintain organised, audit-ready records and documentation.