• Define the Story: Turn our approach to fraud and payments into simple, powerful messaging that resonates across the full buyer journey and different personas. • Grow the Business: Define go-to-market strategies and partner with marketing, sales, and success teams to improve win rates. • Lead Product Launches: Collaborate with Product Management and other teams to define launch plans, build our strategy, ensure clear communication, and reinforce Forter as the market innovator. • Be a Partner to Field: Work closely with Sales, Customer Success, and Solutions Consulting to support live deals and gather real-world feedback. You will translate field insights into actionable recommendations that help shape our product roadmap. • Run the Win/Loss Program: Own the analysis of why we win or lose deals. You will partner with our win/loss vendor to interview prospects and share those lessons across the company to improve our win rate. • Know the Market: Become the expert on our competitors and customers, translating market trends into actionable insights that keep us ahead.

• Define and execute go-to-market strategies for our public safety and enterprise software products. • Develop positioning and messaging that resonate with public safety or enterprise professionals, emphasizing product value and differentiation. • Track the competitive landscape and maintain a current point of view on how RapidSOS differentiates, translating that into positioning guidance the field can actually use in a sales conversation. • Partner with Product and Engineering teams to understand product functionality and translate product functionality into field-ready language. Build the AI-assisted content workflows that keep that translation current as the product evolves. • Collaborate closely with Sales, Customer Success, and Product teams to align product messaging and field enablement efforts. • Act as the voice of the customer within RapidSOS, advocating for public safety’s needs in product and marketing discussions. • Influence product roadmap and marketing priorities by bringing a clear, evidence-backed point of view on what target customers and prospects need. • Develop and evangelize AI workflows, prompt libraries, and content templates that expand what the broader PMM and GTM team can produce independently, reducing bottlenecks and raising the floor on output quality across the org • Create and deliver training materials, sales enablement collateral, and messaging frameworks to empower Sales and Customer Success teams, using AI-assisted workflows that reduce time-to-first-draft and keep materials current as messaging evolves. • Support field teams with impactful storytelling, ensuring they are equipped to communicate the value of RapidSOS solutions to public safety audiences. • Gather and analyze quantitative and qualitative feedback from the field, customers, and public safety stakeholders to inform product and marketing strategies, leveraging AI workflows to make processes more repeatable. • Continuously refine product messaging and positioning based on data insights and real-world feedback.

• Define and own Otari's go-to-market strategy across all three ICP segments: individual developers and small engineering teams (self-serve), mid-market VP Eng / CTO buyers (assisted), and enterprise (CTO + CISO, full sales motion) • Build strategic partnerships across the AI, developer, enterprise, research, and open-source ecosystems • Help shape the company’s external positioning, industry presence, and go-to-market direction • Identify opportunities to increase product adoption, engagement, and community growth • Bring market and ecosystem insights back into the product development process and competitive positioning • Work closely with Product, Engineering, and Leadership to build and drive company strategy and prioritization • Represent Mozilla.ai externally with customers, partners, investors, events, and industry stakeholders • Support strategic conversations around monetization, product-market fit, and business opportunities • Lead and grow a multidisciplinary team including Business Development, Sales, Developer Relations, Marketing, and Communications • Build and evolve the organizational structure for this function over time • Build and own the sales pipeline and commercial motion from the ground up

Role Description The Product Marketing Intern reports to the Director of Product Marketing and will create the marketing collateral, website content, and social media that help the world understand what Waterfield does and why it matters. You will use AI tools like Claude, Midjourney, Adobe Firefly, and Canva AI alongside your own design talent to produce work that would normally take a team twice this size. The expectation is that AI is woven into your daily workflow, not something you pull up for special occasions. This is a fully remote, contract position with real potential to convert to full-time. Work from wherever you do your best thinking. We care about what you produce, not where you sit when you produce it. You will own your deliverables from concept to final production, collaborate directly with marketing leadership, and see your work go live in front of enterprise buyers. If you are early in your career and want to build a portfolio in one of the fastest-moving spaces in tech, this is a rare chance to do meaningful work, with real tools, at a company that is genuinely changing how it operates. Key Responsibilities - Design product marketing collateral: one-pagers, case study layouts, battle cards, and sales enablement materials that help our sales team win. - Create and update website visuals: landing page graphics, blog images, product imagery, and hero images that make complex technology feel approachable. - Run social media across LinkedIn and other channels. Draft posts, design assets, schedule content, and track what is working so you can do more of it. - Use AI throughout your creative process to move faster without cutting corners. Generate drafts, explore visual concepts, iterate on layouts, then bring your own eye to get it right. - Support product launches and campaigns with graphics, email templates, and promotional materials. - Be the person who keeps everything on-brand across every touchpoint. - Coordinate with the product marketing team on timelines, content calendars, and creative reviews. Qualifications - Currently pursuing or recently completed a degree in Marketing, Graphic Design, Visual Communications, Digital Media, or a related field. - A design portfolio that shows range and taste. We want to see the thinking behind your work, not just the finished product. Link or PDF required with your application. - Strong visual design fundamentals: composition, typography, color, layout. AI can generate options all day long, but you are the one who has to know which option is actually good and make it better. - Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, or Canva. - Real, daily experience using AI for creative work. You should be able to walk us through your workflow and tell us where AI helps, where it falls short, and what you have figured out that most people have not. - Strong writing skills for social copy, short-form marketing content, and briefs. AI can draft, but the best stuff still needs a human touch in the edit. - Self-direction. You manage your own time, flag issues early, and deliver without someone checking in every day. Remote work only works if you do. Preferred Qualifications - Familiarity with B2B technology marketing, SaaS, or the contact center and CX industry. - Experience with a CMS (WordPress, Webflow, or HubSpot) and social scheduling tools. - Video editing for short-form social content (CapCut, Premiere Pro, or After Effects). - Comfort reading engagement data and adjusting your approach based on what it tells you. - Motion graphics or animation skills. - Genuine curiosity about how AI is reshaping creative work and knowledge work more broadly. You do not need to be an expert, but we want people who are paying attention and forming their own point of view. Physical Requirements - Ability to sit for extended periods of time. - Normal or corrected vision and hearing to work with others via video conference. Company Description Waterfield Tech helps companies plan, deploy, and run the Customer Experience (CX) stack and operation as one system – combining tech and talent with shared KPI accountability so customer outcomes and economics improve together. We value our people—their diversity, their dedication, and their commitment to client satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance. We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls.