Role Description The Product Marketing Intern reports to the Director of Product Marketing and will create the marketing collateral, website content, and social media that help the world understand what Waterfield does and why it matters. You will use AI tools like Claude, Midjourney, Adobe Firefly, and Canva AI alongside your own design talent to produce work that would normally take a team twice this size. The expectation is that AI is woven into your daily workflow, not something you pull up for special occasions. This is a fully remote, contract position with real potential to convert to full-time. Work from wherever you do your best thinking. We care about what you produce, not where you sit when you produce it. You will own your deliverables from concept to final production, collaborate directly with marketing leadership, and see your work go live in front of enterprise buyers. If you are early in your career and want to build a portfolio in one of the fastest-moving spaces in tech, this is a rare chance to do meaningful work, with real tools, at a company that is genuinely changing how it operates. Key Responsibilities - Design product marketing collateral: one-pagers, case study layouts, battle cards, and sales enablement materials that help our sales team win. - Create and update website visuals: landing page graphics, blog images, product imagery, and hero images that make complex technology feel approachable. - Run social media across LinkedIn and other channels. Draft posts, design assets, schedule content, and track what is working so you can do more of it. - Use AI throughout your creative process to move faster without cutting corners. Generate drafts, explore visual concepts, iterate on layouts, then bring your own eye to get it right. - Support product launches and campaigns with graphics, email templates, and promotional materials. - Be the person who keeps everything on-brand across every touchpoint. - Coordinate with the product marketing team on timelines, content calendars, and creative reviews. Qualifications - Currently pursuing or recently completed a degree in Marketing, Graphic Design, Visual Communications, Digital Media, or a related field. - A design portfolio that shows range and taste. We want to see the thinking behind your work, not just the finished product. Link or PDF required with your application. - Strong visual design fundamentals: composition, typography, color, layout. AI can generate options all day long, but you are the one who has to know which option is actually good and make it better. - Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, or Canva. - Real, daily experience using AI for creative work. You should be able to walk us through your workflow and tell us where AI helps, where it falls short, and what you have figured out that most people have not. - Strong writing skills for social copy, short-form marketing content, and briefs. AI can draft, but the best stuff still needs a human touch in the edit. - Self-direction. You manage your own time, flag issues early, and deliver without someone checking in every day. Remote work only works if you do. Preferred Qualifications - Familiarity with B2B technology marketing, SaaS, or the contact center and CX industry. - Experience with a CMS (WordPress, Webflow, or HubSpot) and social scheduling tools. - Video editing for short-form social content (CapCut, Premiere Pro, or After Effects). - Comfort reading engagement data and adjusting your approach based on what it tells you. - Motion graphics or animation skills. - Genuine curiosity about how AI is reshaping creative work and knowledge work more broadly. You do not need to be an expert, but we want people who are paying attention and forming their own point of view. Physical Requirements - Ability to sit for extended periods of time. - Normal or corrected vision and hearing to work with others via video conference. Company Description Waterfield Tech helps companies plan, deploy, and run the Customer Experience (CX) stack and operation as one system – combining tech and talent with shared KPI accountability so customer outcomes and economics improve together. We value our people—their diversity, their dedication, and their commitment to client satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance. We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls.

• Define and execute the market segment growth strategy for Networks, Communications & Enterprise Storage aligned with corporate business objectives • Collaborate with Product Management to influence product roadmaps based on market requirements and competitive insights • Drive go-to-market initiatives and commercial campaigns to increase revenue, market share and customer adoption • Establish clear Business Segment objectives, KPIs and execution priorities while ensuring accountability across all functions • Ensure strong alignment between customer needs, product positioning, technical value propositions and sales activities • Monitor and analyze business performance, pipeline development, market dynamics and competitive activities • Act as the central point of leadership and decision coordination for the assigned market segment

• You'll take ownership of the systems, programmes and content that help our commercial teams perform at their best. This includes: • Building and maintaining sales enablement assets including presentations, one-pagers, battlecards, talk tracks, objection handling guides and RFP content. • Creating a structured Commercial Academy to support onboarding, training and ongoing development for Business Development Managers, Customer Success Managers and Partners. • Establishing feedback loops with commercial teams to understand what content is working, what's missing and where improvements are needed. • Ensuring commercial content is organised, accessible and easy to find. • Measuring adoption and effectiveness through training completion, asset usage and sales feedback. • Joining customer and prospect conversations to understand buyer challenges, objections and decision-making criteria. • Building scalable enablement systems that help commercial teams access knowledge quickly and confidently. • Alongside enablement, you'll contribute to broader Product Marketing activities as priorities evolve. This includes: • Developing product positioning and messaging. • Translating complex product capabilities into clear customer value propositions. • Supporting go-to-market initiatives and vertical campaigns. • Helping validate messaging through customer and market feedback. • Contributing to analyst relations and market-facing initiatives over time. • Supporting content creation across a variety of commercial and marketing channels.

• Lead product marketing for SaaS and hardware products • Drive product-led growth and revenue targets • Launch compelling GTM strategies for new products • Increase customer adoption and retention rates • Align cross-functional teams on product vision • Deliver data-driven customer insights to stakeholders