Future-Focused Study Abroad
Enrollment Counselor
Location
Peru
Posted
8 days ago
Salary
PEN80K - PEN85K / year
Seniority
Mid Level
Job Description
Enrollment Counselor
The Institute for Study Abroad
• Maintain program information and resources and manage application processes for an assigned program portfolio. • Advise students on matters impacting enrollment decisions such as location, program choice, program features, course selection, transfer credit. • Respond to inquiries from students, families, institutional partners, and IFSA colleagues. • Coach students through the pre-arrival process, including visa processes, travel logistics, academics, housing, and cultural transitions. • Maintain accurate and complete student records in IFSA’s Salesforce system. • Create and run reports on student records and analyze data trends based on the program portfolio. • Handle complex enrollment processes like applications to host universities and course selection. • Effectively communicate with colleagues across divisions and at host institutions. • Assist with the creation and revision of documents and collateral including application forms and student advising resources. • Help to oversee Student Engagement interns, delegating effectively to ensure timely student support.
Job Requirements
- 1-2 years of work experience in sectors such as higher education, sales, study abroad, hospitality or non-profit.
- Strong time management and planning skills, with the ability to work independently and balance multiple priorities.
- Solutions-finding approach to work, with a goal to deliver results and continuously improve processes.
- Strong technology and software competencies, including the ability to engage with multiple systems, including Salesforce and Microsoft Office Suite.
- Proven ability to work well in a team and engage effectively with colleagues.
- Success in engaging with and supporting diverse students including students of color, students with disabilities, first-generation college students, and LGBTQIA+ students.
- Strong verbal and written communication skills.
- Flexibility and ability to adapt and thrive in ambiguous and changing situations.
- Undergraduate degree preferred.
- Familiarity with the USA undergraduate education system required.
- The legal right to work in Peru.
Benefits
- Opportunity to join group health care plan
- Support for professional development
- Enjoy flexible work arrangements
- Appreciation for work/life balance
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