Desjardins

• The Property and Casualty Insurance Advisor contributes to enhancing the experience of life events • Preparing premium quotes and issuing insurance contracts • Assessing the specific needs of each member and client • Providing support in choosing the appropriate coverage • Follow up on files, analyze renewals requiring special underwriting, and correct contracts as needed

• Establish an advisory relationship by identifying current and potential needs and supporting client retention. • Advise members and clients on specialized products and services and ensure member/client satisfaction • Review client needs and compile and analyze data. • Handle requests and follow up as needed • Assist members and clients, listen to their needs and propose personalized solutions • Help identify your unit’s operational risks and opportunities for improvement • Stay on top of the latest standards, products and services in your field

• Establish an advisory relationship by identifying current and potential needs and supporting client retention • Assist members and clients who have specialized needs and advise them on specialized products and services to ensure their satisfaction • Discuss organizational realities with external professionals • Help clients reach their financial goals, develop solutions tailored to their needs, and negotiate terms • Help achieve business development objectives by prospecting for, identifying and developing new business opportunities

• Analyze access to information requests, contact clients, review files and send them to the requester. • Analyze subrogation requests, contact clients or their representatives and ensure collections. • Ensure that the laws in effect are applied when processing access to information and subrogation requests. • Complete preparatory work for legal proceedings. • Take charge of subpoenas. • Carry out benefit payments in the core business system.

Role Description As an account manager of Employer Solutions, you are the expert for matters related to the sale of payroll systems, HR solutions, and time management systems. You develop business with companies in Ontario. Your responsibilities include: - Identifying opportunities that may lead to client acquisition. - Establishing business relationships and negotiating agreements with potential clients. - Working with the caisse network and Desjardins Group’s subsidiaries. - Representing Desjardins in promotional and business development activities. - Serving, prospecting for, soliciting, developing, and maintaining business relationships with members and clients. - Selling business products and services through multiple distribution channels based on member/client needs. - Developing and maintaining business partnerships with a large client base or for major accounts, primarily companies with 50 employees or more. - Driving results by helping your unit meet its sales and business development objectives. - Managing a territory with major development potential for your sector or the organization. - Communicating effectively to understand clients’ expressed needs. - Leading and serving as a business development specialist and resource person for clients and practitioners. More specifically, you will be required to: - Solicit, develop, and maintain personalized business relationships with clients to promote products and services. - Develop an action plan based on the business plan and create the right conditions to meet targets. - Identify and analyze member/client needs; develop personalized solutions; prepare integrated service offers that balance member/client satisfaction, profitability, and risk; and negotiate terms. - Use new solicitation and promotion approaches for products and services to maintain or increase sales. - Play an active role in public relations activities and maintain a presence in the business community. Qualifications - Bachelor's degree in a related field. - A minimum of seven years of relevant experience. - Intermediate-level proficiency in spoken and written French. - Expert proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members, and/or clients. - Knowledge of payroll, human resources, and time management. - Expert knowledge of the sales cycle. - Availability for frequent travel throughout Ontario (75% of the time). - Other combinations of qualifications and relevant experience may be considered. Benefits - Competitive salary and annual bonus. - 4 weeks of flexible vacation starting in the first year. - Defined benefit pension plan that provides predictable, stable income throughout retirement. - Group insurance including telemedicine. - Reimbursement of health and wellness expenses and telework equipment. * Benefits apply based on eligibility criteria. Company Description At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Role Description As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various initiatives, including the organizational transformation and shift. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. - Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives - Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives - Identify, analyze and diagnose major issues and make recommendations to decision-making bodies - Represent your unit before decision-making bodies - Represent Desjardins’s position when making agreements with external partners and organizations Qualifications - Bachelor's degree in a related field - A minimum of six years of relevant experience - Knowledge of French is required - Please note that other combinations of qualifications and relevant experience may be considered Requirements - Action oriented - Customer Focus - Decision quality - Differences - Drive results - Interpersonal Savvy - Nimble learning - Persuades Benefits - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment - * Benefits apply based on eligibility criteria.

Role Description As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as a technical collaborator and provide discipline-specific support for your unit’s activities, initiatives, and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management, and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to: - Provide technical support for projects and operational issues - Conduct technical studies, research, and analysis. Serve as a resource person for the submission of solutions and action plans - Prepare technical notes to enhance the skills and knowledge of users and their teams - Help practitioners follow your unit’s processes and use its business solutions, tools, and systems - Review information requests and conduct research to respond in accordance with standards and policies - Design, produce, and analyze reports on your sector’s activities. Qualifications - College diploma in a related field - A minimum of two years of relevant experience - Knowledge of French is required - Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members, and/or clients - Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability - Please note that other combinations of qualifications and relevant experience may be considered Benefits - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment - Benefits apply based on eligibility criteria. Company Description At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

• Lead large-scale development projects, initiatives and activities in your specialty area • Advise clients and partners to help position, plan, develop, select solutions for, execute and monitor projects and initiatives • Develop and update policies, standards, models, methodologies, tools and programs • Conduct strategic monitoring in your area of expertise to identify emerging security issues • Analyze, map and explain threats to guide test activities • Represent your unit before decision-making bodies • Represent Desjardins when making agreements with external partners and organizations

• Assist with credit authorization, research, analysis and development to recommend implementation strategies and priorities for credit risk management best practices • Analyze and help diagnose issues, provide opinions in accordance with your discipline’s rules, and help develop recommendations and implementation plans • Develop tools, methods and processes • Interact with stakeholders working in other fields • Provide discipline-specific support to your unit, clients and partners • Identify, input, analyze and interpret data to support management decision-making and credit risk control processes • Make recommendations, analyze risks and write reports • Prepare recommendations and provide advice on how to implement them • Help prepare and propose action plans to address issues in accordance with rules and parameters

• Establish an advisory relationship by identifying current and potential needs and supporting client retention • Advise members and clients on specialized products, services and solutions and ensure member/client satisfaction • Analyze and meet special client needs, handle requests and follow up as needed • Collect, compile and analyze data • Prepare reports and recommendations • Stay on top of the latest standards, products and services in your field