• Own and scale WarriorBabe's outbound sales division • Oversee outbound strategy, performance, AI-powered lead engagement systems, and process optimization • Lead, coach, develop, and hold outbound setters accountable • Collaborate closely with Sales Operations, Inbound Setter Manager, Closer Manager, Marketing, and Tech Integration team • Build, document, and refine scalable SOPs and workflows

• Lead Communities. • Develop Teams. • Make an Impact. • Oversee an assigned portfolio of affordable housing communities. • Provide leadership, support, and oversight to Property Managers. • Drive property performance, compliance, occupancy, and resident satisfaction. • Work closely with senior leadership to ensure communities operate efficiently and in alignment with National Church Residences' mission, values, and operational standards. • Conduct performance evaluations and support employee development. • Ensure compliance with HUD, LIHTC, Fair Housing, and other applicable regulations. • Conduct property audits and operational reviews to ensure adherence to company standards. • Resolve resident relations concerns and support corrective action plans when necessary. • Oversee annual operating and capital budget preparation. • Monitor property financial performance and recommend strategies for improvement. • Support marketing initiatives designed to maximize occupancy and revenue. • Ensure communities are maintained to company standards both inside and out. • Promote a culture of dignity, respect, and service for all residents.

Role Description As MarTech Manager, you will play a pivotal role in shaping and evolving the marketing technology ecosystem, ensuring seamless operations and data-driven decision-making across acquisition, lifecycle, attribution, analytics, and automation. You will collaborate closely with Engineering, Product, and Data teams to enable scalable marketing operations and experimentation, while acting as a cross-functional bridge across Marketing, Engineering, Analytics, and external partners. - Own and evolve the marketing technology ecosystem, supporting acquisition, lifecycle, attribution, analytics, and automation. - Build and maintain integrations, workflows, APIs, and data pipelines to ensure reliable marketing data. - Partner with Engineering, Product, and Data teams to enable scalable marketing operations and experimentation. - Define and manage the MarTech roadmap, including prioritization, backlog, system improvements, and technical requirements. - Evaluate, source, onboard, and manage MarTech vendors and tools. - Lead implementation and optimization of tools for paid media, lifecycle marketing, CRM, attribution, experimentation, and customer engagement. - Troubleshoot integrations, campaign tracking, attribution, data quality, and platform reliability issues. - Establish governance for data integrity, consent management, privacy, and compliance. - Improve operational efficiency through automation, process optimization, and documentation. - Act as a cross-functional bridge to ensure alignment and execution across Marketing, Engineering, Analytics, and external partners. Qualifications - Experience supporting mobile app acquisition and paid acquisition in a MarTech or growth operations context. - Experience evaluating, onboarding, and managing third-party MarTech vendors. - Hands-on experience with AppsFlyer reporting and data integration. - Hands-on experience with Braze or a comparable lifecycle marketing/customer engagement platform. - Experience implementing and managing integrations using APIs and ETL workflows for marketing data infrastructure. - Experience with Amplitude or a comparable product analytics platform. - Knowledge of attribution, campaign tracking, UTM governance, marketing measurement, and marketing data integrity best practices. - Basic privacy and compliance awareness for marketing data governance, including consent management and privacy considerations. - Experience collaborating with Engineering and Data teams on technical requirements and system architecture for marketing data and tooling. - Already authorized to work in the United Kingdom and/or the United States (as applicable to the hiring location). Requirements - 6+ years of experience in Marketing Operations, Marketing Technology, Growth Operations, or a related technical marketing role. - Hands-on basic SQL querying for marketing and product data analysis. - Experience with Snowflake or a comparable cloud data warehouse. - Experience with dbt or a comparable data transformation tool. - Able to start within 4 weeks of offer acceptance. - Compensation expectations align with £80,000–£105,000 GBP total cash compensation. Benefits - Flexible working hours. - Unlimited paid time off. - A fully remote working situation. - GBP £3k equipment and home office budget. - Learning & development budget. - On demand therapy sessions and mental health support via Spill. - In-person meet ups. - A compensation system that is transparent, honest, and equitable. - Competitive salary with a Baseline Freedom Salary of £60,000 GBP per year, and estimated total cash compensation for this role between £80,000–£105,000 GBP depending on level and geographic location.

Role Description You are a client leader who knows how to build trust over the long term. You've managed complex retainer accounts before, you understand what keeps clients engaged and growing, and you know the difference between managing a relationship and genuinely driving one. - Organised enough to keep multiple workstreams moving without dropping anything. - Strategic enough that clients see you as a partner rather than a coordinator. - Come to clients with ideas and spot problems before they escalate. - Understand digital, can speak credibly about web platforms and SEO. - Brief a delivery team clearly enough that things actually get built right. Note: We build exclusively on Webflow. Webflow experience is a strong advantage; solid knowledge of modern web platforms is the minimum. Qualifications - 5+ years in a digital or creative agency, with at least 2 years in a Senior Account Management or Client Success role. - A proven track record managing retainer accounts, not just projects, with the ability to grow relationships over time. - Commercially sharp, with a clear instinct for upsell and expansion opportunities. - Technically credible in conversations about web platforms, CMS, performance, SEO, and digital strategy. - Strong communicator and natural relationship-builder across client and internal stakeholders. - Calm and structured when priorities shift, with the ability to manage multiple accounts without things slipping. - Experienced across tools like Webflow, Figma, Slack, and project management platforms. - Webflow experience is a significant advantage. - Professional working proficiency in English (reading, writing, and speaking). Requirements - Owning a portfolio of N4+ retainer clients as their primary strategic contact at N4. - Leading roadmapping, prioritisation, and performance reviews across your accounts. - Translating client goals into clear briefs for design, development, and content teams. - Driving account expansion, including Webflow's Optimize and Analyze products, and identifying upsell opportunities proactively. - Managing retainer budgets month by month, scoping work accurately and catching risks early. - Running regular governance calls and reporting that clients actually find useful. - Contributing to how the CS function operates, including improving how we scope, brief, and track delivery. Benefits - Remote-first with a real global culture built for it. - Deep access to Webflow's product roadmap and team. - A genuine seat at the table within the Client Success function as it scales. - Real scope to grow into a more senior role as the team expands.