For more than 100 years, Yellow Pages has helped Canadian businesses connect with customers. Today, we are a digital marketing leader, with over 76% of our revenue coming from digital solutions. Through partnerships with Google and Meta, we provide SMBs with powerful tools to grow their online presence and attract new customers.
Sales Representative – Upselling
Location
Canada
Posted
9 days ago
Salary
C$100K / year
Seniority
Mid Level
Job Description
Sales Representative – Upselling
Pages Jaunes Solutions Numériques et Médias Limitée
Role Description This position has the responsibility to develop relationships with new clients for Yellow Pages. Working as part of our National Upsell team, you will contribute to our success by implementing proven initiatives to grow revenues, as well as bring new ideas and innovative strategies to upsell our newly acquired customer base. - The majority of your focus (90%) is upselling to newly acquired YP customers — identifying growth opportunities and expanding programs across a large, freshly onboarded customer pool. - The remaining 10% is dedicated to building your own book of business: the accounts you personally upsell become yours to account manage, renew, and continue to grow over time, measured against an assignment net gain target. - You will work closely with our Telesales team and Face-to-Face Account Managers to help facilitate a positive customer journey for our newly acquired customers, as well as for existing advertisers that we grow. - You will not be working with an existing book of business but rather identifying new acquisition and growth opportunities from a large pool of newly acquired YP customers — and then nurturing, renewing, and expanding the accounts you bring in! Qualifications - Minimum 3-5 years of successful experience in sales and media advertising. - Diploma/degree in Business, Marketing or Education an asset. - Working knowledge & aptitude to learn search engine marketing, optimization & social media advertising. - BILINGUALISM in French and English is required. - Detail-oriented, exceptional organizational skills and effective time management. - Strong ability to work independently to manage and prioritize tasks to deliver desired outcomes. - Understanding and/or aptitude to learn CRM software. Previous Salesforce experience an asset. - Must live and work in Canada. Requirements - Knowledge of both creative and directive advertising across multiple mediums including Print, Online, Search Engine Marketing, Search Engine Optimization, mobile applications, and Social Media. - Strong Cold Calling and Negotiation Skills. - Diagnostic Solution Selling. - Account management and renewal skills — the ability to retain and grow customers over the full lifecycle, not just close the initial sale. - Experience working in a CRM, Salesforce an asset. - Microsoft Office Suite, including Excel and PowerPoint. - Google Analytics knowledge an asset. - Google Certification an asset. - Leadership, Teamwork, Interpersonal Skills. - Hunter mentality balanced with a farmer's discipline to nurture and grow your own book of business. - Resilience. - Agility and Flexibility to move between changing priorities. - Driving for Results. - Organizational Skills. - Customer Focus. - Self Starter. - Highly motivated by overachieving targets & goals. - Motivated by earning potential. Benefits - 100% Work from Home Position (Within Canada). - Paid Sales Training. - Company-provided Laptop. - Pension Plan. - $40,000 base salary with Total Targeted Compensation at $100K annually. - Uncapped Commission & Over Performance Bonuses give you unlimited earning potential. - Generous Vacations. - Room for Growth. - Dynamic Environment. Company Description For more than 100 years, Yellow Pages has helped Canadian businesses connect with customers. Today, we are a digital marketing leader, with over 76% of our revenue coming from digital solutions. Through partnerships with Google and Meta, we provide SMBs with powerful tools to grow their online presence and attract new customers.
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