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Staff Appraiser
Location
United States
Posted
35 days ago
Salary
$24 - $30 / hour
Seniority
Lead
Job Description
Staff Appraiser
Covius
Role Description The Staff Appraiser is responsible for conducting administrative quality reviews of all appraisal products to ensure compliance with client requirements and company service level agreements (SLAs). In addition, this role performs USPAP Standard 3–compliant reviews and desk appraisals as needed. The position also serves a customer service and problem-solving function, collaborating directly with clients, internal production teams, and field vendors to address inquiries and resolve issues. - Conduct administrative quality reviews of all appraisal products to ensure accuracy and compliance. - Complete USPAP-compliant appraisals and review assignments as required. - Communicate with clients and appraisers via phone and email to address inquiries and provide updates. - Respond to questions related to all areas of appraisal processes, policies, and outcomes. - Investigate and analyze issues, recommend solutions, and escalate concerns to the appropriate parties when necessary. - Maintain strict adherence to confidentiality standards when handling sensitive information. - Accurately document all customer interactions and communications. - Perform other related duties as assigned. Qualifications - Strong familiarity with appraisals and appraisal Quality Review. - Strong communication skills, both verbal and written, with the ability to interact effectively across all levels of the organization. - Analytical and problem-solving abilities to assess situations, identify issues, and implement effective solutions. - Technical proficiency in Microsoft Office Suite. - Ability to work independently and collaboratively in a fast-paced environment. - Strong organizational skills with attention to detail and the ability to manage multiple priorities. - Adaptability and flexibility to respond to changing business needs and priorities. - Commitment and ability to cultivate a diverse and inclusive work environment. Requirements - High School diploma or equivalent. - Bachelor’s degree preferred. - 5+ years of appraisal quality review or related experience required. - Current appraisal license or certification in good standing status. Benefits - Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)! - Compensation: $24.00 - $30.00/hour Working Conditions - This is a remote position. Employees are expected to maintain a dedicated and professional workspace that supports productivity and confidentiality. - Reliable internet access and the ability to be on camera to participate in virtual meetings and communications during standard business hours are required. - Work is primarily performed in a home office environment. - Flexible work hours may be available, though employees must be able to collaborate effectively across time zones and attend scheduled meetings during core business hours. - May require extended periods of computer use and sitting. - Occasional travel or in-person meetings may be required based on business needs. - Occasional overtime, weekend shifts, or holiday work may be required based on operational needs. - Employees must adhere to company policies regarding data security, time tracking, and virtual collaboration. Physical Demands and Activities - Frequently required to communicate. - Regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. - Occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to 15lbs. - Prolonged periods of sitting or standing may be required depending on the nature of the work. - Specific vision abilities required include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting (e.g. computer screen). Job Assignment Flexibility - Employees may be required to transfer to other departments, locations, or roles within the organization based on business needs, employee development goals, or operational priorities. - These transfers may be temporary or permanent and are intended to support organizational agility, career growth, and optimal resource utilization. - Flexibility and adaptability are essential, and reasonable notice will be provided when such changes occur. Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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