Covius

Role Description The Title Production Coordinator is responsible for various customer service duties. - Communication with clients and vendors regarding various issues. - Ordering and Delivery of various products for clients, including invoicing. - Quality Control Functions. - Perform related duties as requested. Qualifications - Demonstrated ability to work with a pleasant, reliable, and responsible approach to work. - Proficiency in Microsoft Office applications. - Excellent phone etiquette & communication skills, both oral & written. - Good interpersonal skills. - High attention to detail. - Well-organized, with the ability to multi-task at a fast pace. - Self-starter with demonstrated ability to work without direct supervision, work on multiple projects at once, establish work priorities, and manage time in order to meet deadlines and goals. Requirements - High School Diploma or equivalent. - Preferred 3-5 years’ experience in working in an office setting. - Experience working in a paperless environment is beneficial. Benefits - Extensive benefits package including medical, dental, vision, and 401(k). - Compensation: $18.54 to $23.17 per hour. Working Conditions Work is performed in a climate-controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location. Physical Demands and Activities While performing the duties of this job, the employee is frequently required to communicate, remain stationary, move about the office, and operate a computer and other office machinery. The employee may also need to maintain files and occasionally move boxes weighing up to 10 lbs. Close and distance observation is required, with the ability to observe objects at close range in the presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders.

Role Description The Commercial Real Estate Sr. Servicing Analyst is responsible for performing core servicing functions for CMBS and K-Deal securitizations. This role ensures accurate reconciliation of loan data and cash flows, compliance with servicing standards, and timely reporting to trustees and certificate administrators. The position requires strong analytical skills, attention to detail, and the ability to manage complex financial reconciliations while maintaining high standards of customer service. This position is classified as a Transactional Employee (TE). Transactional Employees are assigned to work on an “as needed” or project basis. The variable nature of the transactional role cannot guarantee a 40-hour work week. Transactional employees are typically designated to work on a deal or a particular client assignment. At times, work may be reduced, and there may be occasional periods of no work. Efforts will be made to assign work, but work is entirely dependent on client needs. Qualifications - Strong understanding of securitization processes and investor reporting requirements. - Proficiency in financial reconciliation and risk management practices. - Excellent verbal and written communication skills. - Strong analytical and problem-solving skills. - Ability to prioritize multiple objectives to meet client deadlines and department goals. - Ability to work independently in a fast-paced, metrics driven environment. - Advanced knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint. - Detail-oriented with strong organizational skills. - Commitment and ability to cultivate a diverse and inclusive work environment. Requirements - Bachelor’s degree in Finance, Accounting, Business, or related field or equivalent combination of experience and education. - 5+ years of experience in master servicing, CMBS, or structured finance required. - Financial systems experience (Enterprise! or similar). Benefits - Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)! - Compensation: $40.00 - $50.00 / hour Working Conditions Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location. Physical Demands and Activities While performing the duties of this job, the employee is frequently required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; occasionally position self to maintain files; rarely moves boxes weighing up to 30 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders.

Role Description The Contract and Closing Supervisor will be responsible for managing the contract and closing departments. The Contract and Closing Supervisor is the subject matter expert in all aspects of Contract and closing processes. - Coach, mentor, and train departmental staff to ensure strong performance. - Ensure all departmental responsibilities are completed accurately and on schedule. - Implement and uphold quality control measures across all processes. - Oversee the creation, review, and timely execution of the contract packages. - Manage and coordinate closings for auction and REO transactions. - Maintain accurate records across multiple internal and external platforms. - Cultivate productive partnerships with third-party title and closing vendors. - Lead and assist in evaluating, developing, and testing new programs or process requirements related to contracts and closing processes. - Provide reports as required. - Perform other related duties as assigned. Qualifications - Knowledge of contract preparation, closing processes within the auction and REO industry. - Strong communication skills, both verbal and written, with the ability to interact effectively across all levels of the organization. - Analytical and problem-solving abilities to assess situations, identify issues, and implement effective solutions. - Ability to work independently and collaboratively in a fast-paced environment. - Strong organizational skills with attention to detail and the ability to manage multiple priorities. - Adaptability and flexibility to respond to changing business needs and priorities. - Commitment to continuous learning and professional development. - Experienced in managing people and processes to achieve organizational goals. - Commitment and ability to cultivate a diverse and inclusive work environment. Requirements - High School diploma or equivalent. - Notary Public commission preferred, or ability to obtain one upon hire. - 3+ years of experience in real estate closing and/or title industry. - 1+ year of supervisory experience. - Experience in title, mortgage, or financial industry preferred. Benefits - Extensive benefits package including medical, dental, vision, and 401(k). - Compensation: $59,760 - $74,500 annually with 5% AIP. Working Conditions - This is a remote position. Employees are expected to maintain a dedicated and professional workspace that supports productivity and confidentiality. - Reliable internet access and the ability to be on camera for virtual meetings during standard business hours are required. - Work is primarily performed in a home office environment. - Flexible work hours may be available, though employees must collaborate effectively across time zones and attend scheduled meetings during core business hours. - May require extended periods of computer use and sitting. - Occasional travel or in-person meetings may be required based on business needs. Physical Demands and Activities - Frequently required to communicate. - Regularly required to stand, walk, sit, and operate a computer and other office equipment. - Must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels weighing up to 15lbs. - Prolonged periods of sitting or standing may be required depending on the nature of the work. - Specific vision abilities required include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting. Job Assignment Flexibility - Employees may be required to transfer to other departments, locations, or roles within the organization based on business needs, employee development goals, or operational priorities. - Transfers may be temporary or permanent and are intended to support organizational agility, career growth, and optimal resource utilization. - Flexibility and adaptability are essential, and reasonable notice will be provided when such changes occur.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Summary This role is responsible for executing multiple tasks within the pre‑review process, including reviewing mortgage documents, identifying and accurately entering required data into the workflow system, and managing PDF files using Adobe Acrobat (editing, bookmarking, unlocking, and routing to appropriate folders). Additional responsibilities include hard‑copy and digital document extraction, redaction, retrieval of files from client portals, tracking, organizing, and transferring files to operations drives. This position is classified as a Transactional Employee (TE). Transactional Employees are assigned to work on an “as needed” or project basis. The variable nature of the transactional role cannot guarantee a 40-hour work week. Transactional employees are typically designated to work on a deal or a particular client assignment. At times, work may be reduced, and there may be occasional periods of no work. Efforts will be made to assign work, but work is entirely dependent on client needs. Essential Functions - Accurately enter client and loan data from source documents into proprietary systems while meeting established production and quality standards. - Compile, verify, and organize information to ensure source data is complete and ready for system entry. - Review data for errors, omissions, or inconsistencies; correct discrepancies and validate final output. - Review existing PDF bookmarks for accuracy to ensure documents meet company identification standards, adding or removing bookmarks as necessary. - Route and store files in the appropriate locations within the company’s network. - Navigate client portal sites to retrieve required documents and upload them to designated internal file paths. - Unlock, combine, and manage PDF files as required. - Perform document extractions and redactions in accordance with company guidelines. - Perform other related duties as assigned. Essential Knowledge, Skills, and Abilities - Proficient knowledge of Adobe PDF and Microsoft Office Suite, including Word, Excel, and PowerPoint. - Proficient in basic computer and administrative functions, with fast, accurate typing skills and strong attention to detail, including proper spelling, grammar, and punctuation. - Strong communication skills, both verbal and written, with the ability to interact effectively across all levels of the organization. - Technical proficiency in Loan Level Bookmarking, File Combining, Document Extraction, Redaction, and Unlocking PDF Files. - Ability to work independently and collaboratively in a fast-paced environment. - Strong organizational skills with attention to detail and the ability to manage multiple priorities. - Commitment and ability to cultivate a diverse and inclusive work environment. Education - High School diploma or equivalent. - Bachelor’s degree preferred. Experience - 1+ years of relevant industry experience preferred. - 1+ years’ experience with mortgage documents preferred. - 1+ years’ experience conducting data input. - Additional computer training or certification preferred. - Experience with Adobe PDF and Microsoft Office Suite required. Compensation and Benefits - Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)! - Compensation: $17.00 - $21.00 / hour Application Guidelines: For best consideration, please submit your resume and application materials by 4/24/26. Review of applications will begin immediately. Working Conditions This is a remote position. Employees are expected to maintain a dedicated and professional workspace that supports productivity and confidentiality. This role requires reliable internet access and the ability to be on camera to participate in virtual meetings and communications during standard business hours. Work is primarily performed in a home office environment. Flexible work hours may be available, though employees must be able to collaborate effectively across time zones and attend scheduled meetings during core business hours. May require extended periods of computer use and sitting. Occasional travel or in-person meetings may be required based on business needs. Occasional overtime, weekend shifts, or holiday work may be required based on operational needs. Employees must adhere to company policies regarding data security, time tracking, and virtual collaboration. Physical Demands and Activities While performing the duties of this job, the employee is frequently required to communicate. The employee is regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. The employee must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to 15 lbs. Prolonged periods of sitting or standing may be required depending on the nature of the work. Specific vision abilities required by this job include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting (e.g. computer screen). Job Assignment Flexibility Employees may be required to transfer to other departments, locations, or roles within the organization based on business needs, employee development goals, or operational priorities. These transfers may be temporary or permanent and are intended to support organizational agility, career growth, and optimal resource utilization. Flexibility and adaptability are essential, and reasonable notice will be provided when such changes occur. Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Serve as the primary contact for all matters specific to the assigned portfolio of clients. • Acquire and develop a deep understanding of the NTC mortgage services product suite and product process flows to enable proficient communication. • Coordinate daily services and activities to meet and exceed client expectations. • Drive client satisfaction by proactively managing accounts over the phone and occasionally in person.

• Serves as the primary contact for any and all matters specific to the assigned portfolio of clients. • Coordinates daily services and activities to meet and exceed client expectations. • Develops and maintains meaningful relationships at multiple levels within assigned accounts by assessing needs, delivering solutions and maintaining a keen understanding of the client’s business and service requirements. • Works closely with the implementation and production teams to keep them apprised of upcoming needs and to ensure that our solutions and services continually meet the needs of our clients. • Participates in onsite and virtual client audits as necessary. • Drives client satisfaction by proactively managing accounts over the phone and occasionally in person, securing successful client retention and growth as well as maintaining client satisfaction to ensure satisfactory scorecards. • Supports client contract negotiations and renewals. • Uses CRM for tracking processes, gathering information, troubleshooting as well as reporting of all sales and service activities. • Assists in developing presentations to demonstrate and reinforce the company’s value proposition. • Identifies and creates opportunities for additional growth of the account by leveraging the company’s products and services. • Supports the billing team through timely invoicing and related approvals and the marketing team by working with the clients on references and testimonials as appropriate. • Customarily and regularly exercises the use of independent discretion and judgment regarding matters of significance. • Evaluates and compares possible courses of action and makes recommendations based on various possibilities. • Advises management as applicable on matters related to account management and client services. • Regular and predictable attendance is required. • Perform other duties as assigned.

• Design, deploy, and manage our Azure virtual desktop infrastructure • Ensure a secure, scalable, and high-performing AVD environment • Collaborate with cross-functional teams to deliver a seamless user experience • Optimize performance and maintain our security standards in a dynamic virtual ecosystem • Act as a point of escalation for internal IT teams to support end users • Work complex research projects as part of an integrated research team

Title: Cyber Security Analyst Location: Tampa, FL Job Description: It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Cyber Security Analyst is responsible for contributing to, and strengthening, the Information Security function and role throughout the organization. The Analyst will update, document and maintain security standards and policies for the organization. The Analyst will help in the identification, analysis and reporting of cyber threats in addition to ensuring business operations are conducted in accordance with established guidelines and regulatory requirements. Essential Functions - Monitor, triage, investigate, and resolve security alerts, support tickets, and incidents, including containment, root cause analysis, chain of custody, and preventive actions - Identify security risks, recommend remediation or mitigating controls, and support ongoing risk assessments and system testing - Apply and enforce information security policies, standards, and procedures, aligning with industry best practices and regulatory requirements (e.g., PCI, GLBA) - Support integration of regulatory and audit requirements into the security roadmap and ensure the Company’s computer systems meet compliance obligations - Collaborate with IT Operations to ensure servers, network devices, and security controls meet established security standards and are working as designed - Evaluate, implement, and perform compliance assessments on application, system, and security-related changes and solutions, adhering to established change control processes - Perform periodic internal security audit functions on IT operational controls, to include system access, DLP controls, firewall policies, etc. - Stay current with evolving security technologies and maintain relevant certifications - Participate in on-call rotation - Perform other related duties as assigned Essential Knowledge, Skills, and Abilities - Familiarity with various cyber threats and mitigating controls - Familiarity with various endpoints security solutions, email security solutions, security monitoring tools and appliances - Solid understanding of the OSI network model and network protocols such as TCP/IP, firewalls, proxies, IDPS concepts - Knowledge of security-oriented regulatory requirements and compliance a plus - Knowledge of the mortgage industry is helpful, but not required - Ability to work effectively, independently and with others in a collaborative, deadline-sensitive environment - Able to effectively communicate both verbally and in writing to accurately convey messages with both technical and non-technical users - Commitment and ability to cultivate a diverse and inclusive work environment. Education - Bachelor’s degree in computer science, Engineering or Information Systems Security is preferred - Security training certifications strongly preferred (Security+, Azure Fundamentals, Network+) Experience - Previous experience as an IT security specialist (1-3 years) - Experience working in IT (5+ years) - Experience as a security specialist in a regulated IT environment including some combination of SOX, HIPAA, GLBA, PCI (1+ years) Compensation and Benefits - Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)! - Compensation: $70,000 - $87,500 annualized with a 5% AIP opportunity Application Guidelines: For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately. Working Conditions This position follows a hybrid work model, combining remote work with in-office presence. Employees are expected to maintain a professional home office environment and be available to work on-site as scheduled or as business needs require. Work is performed both remotely and in a standard office setting. Flexible work hours may be available, with expectations to attend meetings and collaborate during core business hours. Reliable internet access is required for remote work, along with the ability to be on camera to participate in virtual meetings and communications. During in-office days, work is performed in a climate-controlled office with standard lighting and noise levels. Employees must comply with company policies regarding data security, time tracking, and collaboration tools across both work environments. Physical Demands and Activities While performing the duties of this job, the employee is frequently required to communicate. The employee is regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. The employee must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to 15 lbs. Prolonged periods of sitting or standing may be required depending on the nature of the work. Specific vision abilities required by this job include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting (e.g. computer screen). Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Verification Specialist is responsible for initiating communication between the company and outside entities to verify credit of the buyers of the assets. The individual is responsible for electronic and telephonic outreach to outside entities, record information provided by outside entities, review documents for accuracy and completeness, and upload documents into the electronic document repository. Essential Functions - Resourceful and Internet savvy with the ability to perform internet research independently - Held to production environment quota for daily performance and completions - Professional, courteous, and customer service oriented - Act as liaison between Covius Mortgage Solutions’ clients and creditors - Ability to communicate effectively using the telephone and email as primary sources of contact - Ability to work in a high volume, fast-paced, and time sensitive environment - Ability to input data efficiently and accurately - Strong analytical and problem-solving skills - Ability to effectively multi-task and be detailed oriented Education - High School Education Experience - Two (2) years of Customer Service Experience - Proficiency with MS Office Suite (Word, Outlook, Excel) - Experience with internet research, utilizing search engines, tools, and developing search criteria - Ability to make outbound phone calls to outside entities, vendors, banks, title companies and businesses to gather information on the properties Compensation and Benefits - Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401k! - Compensation: $15.00 - $18.27/hr Application Guidelines: For best consideration, please submit your resume and application materials by Friday, March 20, 2026. Review of applications will begin immediately. Essential Knowledge, Skills & Abilities - Accepts Responsibility – ability to take ownership for the work produced - Effective communication – ability to communicate and interact effectively internally and externally - Decision Making - ability to make complex and time sensitive decisions within the best interest of the company - Knowledge Management - possess solid business acumen with the ability to organize and manage multiple priorities - Resource & Time Management – ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality - Teamwork – ability and desire to work as a team to complete tasks at hand - Customer Focused – ensures that internal and external clients are provided superior quality service Working Conditions Work is performed either remotely or in climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon office or meeting location. Physical Demands While performing the duties of this job, the employee is regularly required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 10 pounds. Vision: Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen). Speech/Hearing: Frequently interact with management, vendors, coworkers, industry constituents, clients and the public. Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Verification Specialist is responsible for initiating communication between the company and outside entities to verify credit of the buyers of the assets. The individual is responsible for electronic and telephonic outreach to outside entities, record information provided by outside entities, review documents for accuracy and completeness, and upload documents into the electronic document repository. Essential Functions - Resourceful and Internet savvy with the ability to perform internet research independently - Held to production environment quota for daily performance and completions - Professional, courteous, and customer service oriented - Act as liaison between Covius Mortgage Solutions’ clients and creditors - Ability to communicate effectively using the telephone and email as primary sources of contact - Ability to work in a high volume, fast-paced, and time sensitive environment - Ability to input data efficiently and accurately - Strong analytical and problem-solving skills - Ability to effectively multi-task and be detailed oriented Education - High School Education Experience - Two (2) years of Customer Service Experience - Proficiency with MS Office Suite (Word, Outlook, Excel) - Experience with internet research, utilizing search engines, tools, and developing search criteria - Ability to make outbound phone calls to outside entities, vendors, banks, title companies and businesses to gather information on the properties Compensation and Benefits - Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401k! - Compensation: $18.27/hr Application Guidelines: For best consideration, please submit your resume and application materials by ___________. Review of applications will begin immediately. Essential Knowledge, Skills & Abilities - Accepts Responsibility – ability to take ownership for the work produced - Effective communication – ability to communicate and interact effectively internally and externally - Decision Making - ability to make complex and time sensitive decisions within the best interest of the company - Knowledge Management - possess solid business acumen with the ability to organize and manage multiple priorities - Resource & Time Management – ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality - Teamwork – ability and desire to work as a team to complete tasks at hand - Customer Focused – ensures that internal and external clients are provided superior quality service Working Conditions Work is performed either remotely or in climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon office or meeting location. Physical Demands While performing the duties of this job, the employee is regularly required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 10 pounds. Vision: Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen). Speech/Hearing: Frequently interact with management, vendors, coworkers, industry constituents, clients and the public. Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!