ISTA Personnel Solutions is a dynamic, fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
Recruitment Coordinator
Location
EST (UTC-5)
Posted
12 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Recruitment Coordinator
ISTA Personnel Solutions
Role Description We are placing a Recruitment Coordinator on behalf of our US-based client operating within the Applied Behaviour Analysis (ABA) space, providing therapy services to children with autism and other neurodiverse diagnoses across multiple locations. This is a high-volume recruitment role focused on sourcing, screening, and onboarding ABA Therapists (RBTs). You will be embedded within the client's operations, playing a key role in ensuring a consistent pipeline of suitable candidates to support ongoing service delivery. The philosophy of this role is not about screening people out — it is about identifying candidates with the potential to be developed into great therapists, even if they are not fully there yet. If a candidate has the right qualities, the client has a training programme to get them ready. This is not a commission-based role. Role Summary: The Recruitment Coordinator will be responsible for end-to-end, high-volume candidate sourcing, screening, and onboarding specifically for ABA therapist roles. You will target approximately 10 hires per week, reviewing 50+ resumes to get there. - Identify candidates from diverse backgrounds such as education, psychology, childcare, and related fields. - Assess their suitability and potential to work with children with special needs. - Candidates without formal ABA experience may be pipelined into the client's 40-hour training programme where appropriate. - This role requires strong phone-based communication skills, speed and proactivity in outreach, real-time note-taking discipline, and the ability to manage a large, fast-moving candidate pipeline simultaneously. PLEASE NOTE: - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (15:00 PM – 00:00 AM South African time – subject to change in accordance with daylight savings in the United States as well as the operational requirements of the Company). - You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered. - Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered. - Work Environment: This is a fully remote working role. Responsibilities - Conduct high-volume outreach primarily via Indeed, with LinkedIn as a secondary sourcing channel. - Proactively reach out to candidates — do not rely on inbound applications alone. - Engage with candidates from relevant backgrounds (e.g., teachers, psychology students, caregivers, nannies). - Maintain a consistent pipeline of qualified candidates, understanding that high drop-off rates are a reality of this market and that volume is the answer. - Conduct structured 30-minute phone-based screening interviews to assess candidate suitability. - Assess candidates against three core criteria: ability to pair with and engage children, consistency and reliability, and the capacity to absorb ABA concepts within approximately six weeks. - Keep an open-minded, development-oriented approach — assess potential, not just current experience. - Evaluate key behavioural traits such as patience, communication, and reliability. - Represent the client warmly and compellingly on every call — there is a genuine sales element to this role. - Take detailed, real-time notes during every interview — not after. - Compile structured interview summaries and candidate evaluations. - Submit reports to the hiring manager to support hiring decisions. - Track candidates from sourcing through to placement using the client's phone and HR systems. - Use Microsoft Bookings to schedule candidates into training sessions. - Manage follow-ups proactively to minimise candidate drop-off at every stage of the funnel. - Coordinate offer processes, including contract distribution via the client's HR platform (Momentium). - Enrol suitable candidates without formal ABA experience into the client's 40-hour certification training programme. - Liaise with training teams and follow up on candidate progress. - Ensure all onboarding documentation is completed accurately and timeously on Momentium. - Hand candidate files over to the scheduling team once candidates are active and ready for sessions. - Maintain a professional and engaging candidate experience throughout the recruitment process. - Represent the client's brand effectively to attract and retain top talent. Qualifications - Proven experience in recruitment, talent acquisition, or high-volume hiring. - Demonstrated ability to manage 50+ candidate profiles simultaneously across different pipeline stages. - Experience sourcing and managing candidates via Indeed or similar job boards. - Exposure to healthcare, education, childcare, or behavioural health environments is advantageous. - A genuine personal interest in or connection to disability support, special needs, or child welfare is highly valued. Soft Skills - Strong phone-based communication skills — able to build rapport quickly and form accurate judgements within a 30-minute call. - Speed and proactivity — the ability to move quickly and be first to reach strong candidates is a competitive advantage in this market. - Resilience and consistency in the face of high candidate drop-off rates. - Real-time note-taking discipline and a high standard of detail in candidate reporting. - Open-minded, development-oriented approach to candidate assessment. - Strong organisational and coordination abilities. Technical Skills - Proficient in MS Office and general computer systems. - Experience with ATS platforms, HR onboarding platforms, or scheduling tools (e.g. Microsoft Bookings) is beneficial. - Comfortable using communication tools such as Zoom, Microsoft Teams, email, and SMS platforms. - Familiarity with Indeed as a sourcing and pipeline management tool is an advantage. If you are not contacted within 14 working days, please consider your application unsuccessful.
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