• Serve as the accountable executive for the financial and operational performance of client portfolios under global risk, shared savings, and pay-for-performance models • Strategically deploy and implement IKS solutions including business intelligence, risk stratification, actuarial analytics, agentic engagement, care gap closure, HCC coding, and care management • Drive revenue performance through optimizing risk adjustment programs, quality measures (e.g. HEDIS, CAHPS, MIPS), and patient engagement • Analyse spend trends against contract and market performance, identify underperformance drivers, and lead high-impact initiatives to mitigate avoidable medical, behavioral, and pharmacy utilization • Operationalize care model redesign and workflow transformation through engaging deeply in client change management • Support the structuring and negotiation of complex risk contracts with payers and risk-bearing entities, and diligently ensure downstream governance • Optimize network strategy through advising on high-value provider alignment, provider incentives, tiering strategies, and preferred specialists and facilities

• Own P&L, strategy, and performance across the emerging brand portfolio • Develop creative and positioning strategy for each brand • Lead a cross-functional team on performance marketing execution • Set go-to-market strategy for new brand and product launches • Work cross-functionally with creative, growth, product, retail, and ops • Track, analyze, and report on brand performance across the portfolio

• Serve as a strategic advisor to the CHRO and executive leadership on talent, leadership capability, organizational effectiveness, and talent risks. • Develop and execute a comprehensive, multi-year talent development and leadership strategy aligned with the organization’s strategic plan. • Build and enhance NU’s internal coaching function, providing leaders with the necessary resources to support their growth and development and support building high-performing teams. • Assess organizational capability and future skill needs; create scalable development strategies to close critical capability gaps. • Design and implement a best-in-class leadership development architecture for all levels: emerging leaders, mid-level leaders, senior leaders, and executives. • Support the enterprise succession planning process for executive, senior leadership, and critical roles in alignment with university and Board of Trustees expectations. • Partner with executives to create individualized development plans for high-potential and successor candidates. • Lead the work to shaping competency model framework used to serve as a foundation for all professional development efforts in the university. • Ensure assessment and evaluation mechanisms are in place to measure the impact and effectiveness of training programs/materials. • Oversee the design and delivery of enterprise learning, onboarding, technical, and professional development programs. • Ensure learning strategies support major organizational initiatives, system implementations, and strategic transformations. • Partner with HR and senior leaders to diagnose organizational issues and implement targeted interventions. • Partner with HR and university leaders to design programs that enhance employee engagement, onboarding, and retention. • Use engagement survey data, performance metrics, and workforce analytics to identify trends and drive targeted development strategies. • In partnership with Legal, oversee the deployment of all compliance training and ensure regulatory requirements are met. • Lead vendor selection, due diligence, and contract negotiations. • Set clear priorities, performance expectations, and development plans for team members. • Foster a culture of innovation, accountability, and continuous improvement within the team • Ensure the team delivers high-quality, scalable, and measurable programs across all levels of the organization. • All other duties as assigned. Reasonable and attendance to fulfill the requirements of the position. • Hire, train, and develop OTD staff members.

• Define and lead the go-to-market strategy for organic growth by aligning channels, audiences, and messaging to business priorities • Lead marketing across critical alliances including CPA, Credit Union/Banking, and Investment Banking, ensuring effective activation • Drive corporate partnership marketing programs to expand our reach and engage new audiences • Build and maintain ICPs and robust audience segmentation frameworks to power niche growth channels • Translate competitive and market intelligence into actionable positioning updates and identify new opportunities with the growth team • Design and visualize end-to-end client journeys across organic growth channels, holding accountability for conversion results • Identify and optimize key moments in the client journey, aligning content and campaigns to each stage • Collaborate with Lifecycle, Performance Marketing, and Analytics to improve conversions and remove friction points • Create a clear framework for channel, touchpoint, and message cohesion • Partner with Lifecycle, Performance Marketing, and Lead Desk to drive integrated contact acquisition, lead generation, and pipeline growth • Ensure seamless transitions from awareness to engagement to pipeline conversion across channels • Develop sales enablement tools and measure partner, content, and brand engagement outcomes • Partner with events teams to build and execute a high-impact sponsorship strategy and integrate events into broader demand generation efforts • Create and own content supporting organic growth channels, including hands-on development and production • Collaborate with content leadership and brand team to ensure cohesive multichannel content and a differentiated market presence • Drive earned media and communication strategies to reach new audiences • Build scalable, repeatable programs across alliance and partner channels • Deliver campaigns, content, and toolkits to encourage adoption and amplification within teams • Ensure consistency across all partner initiatives • Collaborate with Analytics leadership to tie marketing investments directly to business outcomes • Define KPIs and manage measurement frameworks to monitor and communicate ROI • Leverage insights to continuously refine strategy and improve effectiveness