Distro

• Maintain the company's strategic initiative portfolio, including milestone tracking, status reporting, and executive visibility. • Coordinate executive committee meetings, action-item follow-up, and accountability tracking. • Maintain governance documentation, operating standards, policies, procedures, and strategic records. • Support development of executive dashboards, scorecards, and performance reporting. • Track progress against strategic objectives and identify risks, delays, or dependencies requiring leadership attention. • Ensure strategic priorities remain visible and aligned across functional leaders. • Support acquisition due diligence activities, information requests, and document management. • Coordinate integration workstreams, timelines, milestones, and follow-up activities. • Maintain acquisition and integration playbooks, templates, trackers, and supporting documentation. • Support integration planning and post-close tracking activities. • Monitor progress against integration objectives and provide regular status updates to leadership. • Escalate risks, delays, and issues requiring leadership attention. • Coordinate cross-functional project plans and strategic initiatives across the organization. • Track action items, deliverables, and deadlines across multiple stakeholders. • Facilitate status updates across departments and business functions. • Prepare meeting agendas, summaries, reports, and executive updates. • Maintain strategic initiative trackers, governance records, action logs, and reporting tools. • Follow up with stakeholders to ensure commitments are completed on schedule. • Maintain project documentation, decision logs, and supporting materials. • Support preparation of board, executive, and strategic planning materials. • Coordinate recurring executive reviews and strategic planning sessions. • Conduct research, analysis, and reporting to support strategic decision-making. • Translate large amounts of information into concise, decision-ready updates for leadership.

• Serve as the strategic point of contact for Top 50/assigned accounts, building strong relationships with executive stakeholders and high‑level decision-makers. • Own relationship with the client’s senior and executive leadership- owning ongoing meeting cadence. • Manage HCM strategy development, ensuring solutions support and workforce planning. • Work side‑by‑side with clients and internal SME teams to develop actionable strategies with measurable outcomes. • Engage internal SME teams to deliver specialized HCM solutions, ensuring timely, accurate, and proactive responses, implementations, and outcomes. • Track and document all open key client and internal action items through resolution, ensuring accountability and follow-through. • Act as an escalation point to Top 75 clients to identify opportunities to optimize clients’ talent, services, workflows, and build credibility when delivering solutions and guidance. • Translate key client needs and challenges into strategic project plans aligned to the client’s goals and priorities. • Maintain key client roadmaps to track initiatives, milestones, and outcomes. • Help identify key attrition indicators and minimize retention risks. • Responsible for documenting client interactions by preparing detailed recaps and key takeaways and following up with clients and internal stakeholders as needed. • Identify and communicate client trends, risks, hot topics, and opportunities with SLT/ELT. • Provide strategic guidance, including Payroll, Benefits, Tax, WC, Compliance, Unemployment, and other foundational areas relevant to the book of business. • Proactively identify client/internal gaps or risks before they become actual issues. • Engage in business reviews and own post-meeting tracking progress against business and people goals. • Recognize and pursue upselling opportunities for all products by aligning solutions to client needs. • Facilitate regular executive‑level interactions to evaluate HCM initiatives, address challenges, and refine strategic approaches.

• Support new business development across security staffing, de-escalation training, management training, consulting, and SOP development services • Build qualified sales pipeline through targeted prospect research, outbound calls, and tailored emails • Help leadership prioritize the strongest sales opportunities and maintain CRM records clean • Conduct prospect research and lead list building based on ideal client profiles • Identify decision makers and confirm correct business contacts for outreach • Conduct outbound calls to verify contacts, qualify needs, and book meetings • Maintain accurate records in HubSpot or the assigned CRM and execute follow-up consistently • Submit a weekly sales activity report detailing completed calls, emails, new contacts, and opportunities

• Greet customers and understand their vehicle concerns • Provide service recommendations and estimates • Communicate updates throughout the repair process • Coordinate repairs with technicians • Schedule appointments and manage daily workflow • Deliver an exceptional customer experience

• Lead engagement via inbound and outbound calls, SMS, email, and social channels. • Prospect qualification based on medical needs, budget, readiness, and alignment with Trevita services. • Client education on available treatments, benefits of medical travel, safety protocols, and certifications. • Build trust with clients navigating sensitive health or aesthetic decisions. • Schedule qualified consultations for the sales/medical coordination team. • Maintain accurate and detailed records in CRM systems. • Follow up persistently and strategically with leads across the funnel. • Handle objections related to safety, travel logistics, and cost comparisons. • Meet and exceed KPIs (contact rate, qualification rate, show rate, booked consultations). • Provide feedback to marketing and sales on lead quality and messaging effectiveness. • Mentor junior SDRs (optional depending on seniority level).

• Gestionar la contabilidad diaria (cuentas por pagar y cobrar, conciliaciones bancarias y libro mayor). • Mantener registros financieros precisos y actualizados para entidades en Estados Unidos. • Administrar cuentas bancarias corporativas y operaciones con alto volumen de transacciones en efectivo. • Apoyar procesos de cumplimiento fiscal y regulatorio. • Participar en la implementación de sistemas, procesos y SOPs financieros. • Colaborar en presupuestos, análisis financieros y proyecciones. • Brindar soporte administrativo relacionado con las operaciones financieras.

• Contactar y dar seguimiento a leads inbound y outbound. • Calificar prospectos y agendar reuniones. • Coordinar agendas y transferencias en vivo cuando sea necesario. • Mantener CRM actualizado con notas y actividades. • Registrar información detallada en reuniones con prospectos y clientes.

• Provide advanced technical support for escalated issues (Tier 2) • Troubleshoot and resolve issues related to: macOS (Apple environments), Networking (VPNs, connectivity), Google Workspace and Microsoft 365 SaaS platforms • Document solutions clearly and in a reusable format • Collaborate with Tier 1 and Tier 3 teams to resolve complex issues • Support onboarding processes: Device setup and configuration, Account provisioning and access management • Manage endpoint tools (MDM) such as Jamf, Intune, or similar • Coordinate laptop logistics and device lifecycle • Support monitoring, patching, and system maintenance tasks • Work with security tools (Okta, Entra ID, SentinelOne, etc.) • Participate in vulnerability remediation processes • Assist in backup testing and maintenance routines • Act as the main point of contact for end users • Communicate solutions in a clear, friendly, and non-technical language • Set expectations regarding timelines and updates proactively • Own the full ticket lifecycle from start to resolution • Handle frustrated or non-technical users with patience and empathy

• Own end-to-end RPO service delivery, including workforce planning, recruiting execution, performance management, client SLAs, and continuous improvement. • Design and scale RPO delivery models supporting enterprise clients across multiple industries, hiring volumes, and geographies. • Ensure consistent, high-quality recruiting outcomes across services such as sourcing, screening, scheduling, onboarding coordination, and workforce analytics. • Build the operational foundation for a new and growing RPO business, including org design, capacity models, delivery playbooks, and implementation frameworks. • Develop scalable standard operating procedures (SOPs), quality assurance frameworks, and training programs for recruiting teams. • Drive operational readiness for enterprise implementations, transitions, and new client launches. • Own operational P&L performance, including cost management, productivity, margins, and revenue per recruiter. • Serve as an executive sponsor for key enterprise RPO clients, ensuring high satisfaction, renewals, and expansion opportunities. • Partner closely with Sales, Product, Technology, and HR to ensure operational feasibility of RPO solutions sold. • Drive continuous improvement initiatives across recruiting processes, candidate experience, and hiring manager satisfaction.

• Lead DFT architecture, implementation & sign-off • Drive scan insertion, scan chains & compression flows • Own MBIST/LBIST integration and debug • Perform silicon debug, failure analysis & root cause • Develop DFT constraints (SDC) & timing analysis • Support ATPG generation, simulation & coverage closure • Work on JTAG, boundary scan, iJTAG • Collaborate across RTL, PD, STA, validation teams • Mentor junior engineers • Develop automation scripts (TCL/Perl/Python)