Creative Information Technology, Inc. logo
Creative Information Technology, Inc.

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as: Healthcare IT Human Services Identity Credentialing Cloud Computing Big Data Analytics With clients in the US and abroad, we hold key contract vehicles including: GSA IT Schedule 70 NIH CIO-SP3 GSA Alliant DHS-Eagle II Join us in driving growth and seizing new business opportunities. Preferred Qualification Prior experience working with public health agencies (e.g., CDC, NIH, or State Departments of Health) to modernize legacy data infrastructures.

Senior Application Architect

Location

United States

Posted

67 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Senior Application Architect

Creative Information Technology, Inc.

Role Description Our client is undertaking a modernization initiative to enhance its district-level financial data intake and reporting processes. The project will deliver a customized data management platform that aligns with clients' existing operational workflows while introducing targeted improvements in usability, security, auditability, and reporting. - The vendor will design, configure, and implement a data management platform that adheres to OTS development standards provided by AppDM. - The solution must maintain continuity with LADOTD’s established practices while providing a secure, reliable, and scalable foundation for long-term operational excellence. - The OTS Application Development Office (AppDM) will provide oversight. - Develop the overall application architecture, including the design and implementation of new systems and the evolution of existing systems. - Provide technical leadership to development teams, including guidance on design and development best practices. - Ensure alignment of application systems with LADOTD overall technology strategy and business goals. - Collaborate with LADOTD stakeholders, project managers, and other IT teams to define and prioritize application requirements. - Research and evaluate new technologies and industry trends to identify opportunities for innovation and improvement. - Mentor and train development teams on new technologies and best practices. Qualifications - Ten (10) plus years of expertise and/or relevant experience in: - Data Management Systems - Workflow and process automation - Security best practices including auditing - Application architecture and design - Technical Leadership Requirements - Prior experience developing state applications or working within regulated public-sector environments.

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Role Description As a Technical Architect you will work alongside Solution Architects, professional services & delivery teams to realise proof of concepts, maintain highly functioning technical solutions and processes as well as design & deliver mission critical solutions into live operational service, providing support & consultancy to the engineering delivery teams throughout the project delivery lifecycle. - Work alongside Solution Architects to realise proof of concept solutions. - Perform Product evaluations & report on suitability for live operational use. - Provide technical consultancy to product team relating to non-functional roadmap. - Review & feedback into the solution catalogue. - Complete architecture tasks for major change projects. - Assist the Project manager in project planning (tasks and effort). - Assist the Project manager in confirming project equipment orders. - Prepare for and complete Engineering milestone reviews. - Produce solution designs to NECSWS standards & format, according to customer requirements. - Presentation of designs and supporting rationale to internal and external audiences. - Maintain and update designs through project change process. - Triage and assign Engineering tasks (Using Azure DevOps work items process). - Complete the necessary Engineering milestone reviews and artifacts. - Support the project delivery team with technical issues. - Review Workplans for project implementation activities / approve through change process. - Perform customer solution technical migration planning. - Maintain technical documentation as required (e.g. work instruction updates). - Ensure all project documentation is created, completed and stored appropriately in readiness for support handover. - The role holder would need to accept a car allowance for business travel. - The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication, interaction & service. - The role involves a high level of autonomous working which expects a high standard of personal time and task management. - Continually follow and adhere to NECSWS outlined process & procedures. - Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones. - Present a professional approach and attitude to all work undertaken. - Promote a clean working environment. 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Qualifications - Eligible for SC and NPPV clearance, so you must have lived in the UK for at least 5 consecutive years. - Educated to HND/HNC level or relevant industry experience with a minimum of 2-years proven experience in a comparable role/s. - Proven experience in developing proof of concepts. - An understanding of non-functional requirements and their impact on technical design. - Experience in learning and investigating new technologies. - Proven experience within IT-focused server & client-based environments. - Experienced in requirements capture. - Proven experience in producing technical design documentation. - Proven experience in troubleshooting and problem-solving. - Proven experience administering and working with Microsoft Windows client & server architecture (Windows 10 /11, up to Server 2025), primarily using DELL hardware or similar. - A good understanding of Microsoft Active Directory / domain architecture. - A good understanding and experience of using Microsoft Hyper-V or VmWare. - Strong interpersonal communication and presentation skills. - Ability to work autonomously and as part of a team. - Experience using design and documentation tools e.g. MS Visio, also using MS Applications including Excel/Word. - A high standard of written communication. - Experience using MS Business Applications including Excel, Word. - Excellent customer service skills. - Proven experience working to ITIL best practices. Requirements - Proven experience working with mission critical solutions. - Extensive experience of developing technical solution designs for IT based systems. - Proficiency in formal design methodologies such as TOGAF. - An understanding of the SIP protocol. - Scripting experience / Knowledge (Batch, MYSQL, PowerShell). - Hyper-V Failover Clustering experience / Knowledge. - Telephony experience / Knowledge (Cisco UCCE/Avaya Blue/Avaya Red/Mitel/Shortel/Asterix). - Knowledge of MySQL/MSSQL (User Admin, Creation of jobs including backups, writing / understanding queries). - Proven experience with Microsoft Azure (solution design, deployment or security). Benefits - Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost). - 25 days paid holiday with the option to buy/sell (FTE). - 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost). - A Group Pension Plan with fantastic employer contributions. - A selection of flexible benefits to suit your individual needs. - All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

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Role Description We are looking for a Community Moderator who will be responsible for reviewing and moderating audio, video, and chat conversations on the platform. The role involves ensuring compliance with community guidelines, identifying inappropriate or harmful content, and maintaining a safe and positive user environment. The ideal candidate should have strong judgment skills, attention to detail, and the ability to handle sensitive content professionally. Key Responsibilities - Review and moderate audio, video, and chat conversations as per platform guidelines - Identify, flag, and escalate inappropriate, harmful, or policy-violating content - Ensure consistent implementation of community standards and moderation policies - Audit recorded conversations to maintain quality and compliance standards - Maintain accurate moderation records and contribute to periodic reports - Engage with users and hosts to clarify platform policies when required - Stay updated with evolving moderation guidelines and safety protocols - Support the Trust & Safety team in maintaining platform integrity and user trust Qualifications - Bachelor’s degree in any discipline - Prior experience in content moderation, community moderation, or a similar role preferred - Strong understanding of community guidelines and platform safety standards - Good decision-making and analytical skills - Excellent verbal and written communication skills - Proficiency in Hindi & English (Read, Write & Speak mandatory) - Basic knowledge of CRM tools, Excel, and computer operations - Ability to handle sensitive content in a professional and composed manner - High attention to detail and ability to work independently as well as in a team Preferred Skills - Experience in Trust & Safety operations - Familiarity with social, audio, or video-based community platforms - Strong interpersonal and conflict-resolution skills - Ability to work in a fast-paced and high-volume moderation environment Benefits - Opportunity to work with a rapidly growing regional content platform - Dynamic and fast-paced work environment - Exposure to Trust & Safety operations at scale - Opportunity to contribute towards building a safer digital community

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