NEC Software Solutions

• Lead the delivery of Public Safety software implementation projects from contract award through to go-live and service handover. • Plan, track, and manage project schedules, milestones, risks, issues, and dependencies. • Coordinate and manage resources from internal teams, external partners, and customer stakeholders to ensure smooth project progression. • Build strong relationships with customer organisations (including emergency services forces) and act as the primary NEC representative in all customer meetings. • Manage escalations effectively, ensuring issues are addressed promptly and communicated appropriately. • Chair and attend internal governance boards, providing accurate reporting to senior stakeholders. • Ensure project delivery remains within the agreed NEC budget, maintaining strong commercial awareness throughout. • Oversee third‑party contractors and ensure alignment with project objectives and quality expectations. • Maintain a high standard of professionalism and be an excellent ambassador for NEC.

Title: Software Implementation Project Manager Location: Remote, United Kingdom, England, United Kingdom Job Description: Come join us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description Please note - the role can be either Hybrid or Fully Remote, subject to your location The role will require travel throughout the UK to our client sites. We are looking for an experienced Software Implementation Project Manager to work with our Government, Health, and Housing Customers. The projects we work on involve systems implementation and consultancy covering Housing, Health, Public Protection, Revenues and Benefits, Electronic Document Management and Software as as Service. Projects can be very large and require the services of a dedicated project manager but also range down to much smaller engagements which would also be allocated to a project manager, in each case acting in a supplier-delivery role. Responsibilities of a Project Manager within NEC: - Successfully manage multiple software implementation projects across a diverse customer base. - Support pre-sales activities by contributing to ITT responses, presenting NEC Software Solutions’ implementation methodology, producing relevant documentation, and advising on commercial viability based on prior experience. - Post-contract, lead the delivery of projects—whether as standalone engagements, part of a wider programme, or smaller phased deliverables—by coordinating implementation consultants and product specialists. - Collaborate with clients and internal teams to initiate and plan projects in line with PRINCE2 principles, establishing appropriate governance and project structures. - Act as the primary client contact throughout the delivery lifecycle, ensuring effective communication, expectation management, and successful project outcomes. - Monitor and control project progress, budget, and billing activities, including milestone tracking, accurate forecasting, and revenue assurance. - Produce and maintain key project documentation including plans, logs, reports & presentations, and governance records. - Lead and participate in client-facing meetings such as project kick-offs, checkpoints, and steering boards, providing clear updates and direction. - Report regularly to internal stakeholders and senior leadership on progress, performance, risks, and opportunities. - Oversee work package management, task allocation, and third-party supplier coordination to ensure delivery quality and timelines are met. - Analyse key delivery metrics and implement continuous improvement measures where needed. Qualifications - Proven experience in managing complex software projects - Experience as a Project Manager within Public Sector managing software Projects - Prince 2 Qualified or experience working to this methodology - High levels of accountability with the ability to lead and motivate internal project teams, clients and third parties - Ability to work in a commercially astute way, making considered decisions based on an understanding of the facts and commercial perspective with an emphasis on Fixed Price contracts - Experience managing software implementation projects from either a client or supplier perspective into the UK Public Services - Able and willing to travel throughout the UK and overseas - Proficient user in MS Project - Outstanding written and verbal presentation skills - Experience managing budgets, revenue, and project margins. - Detail oriented - Strong organisational and multitasking abilities. - Managing multiple project teams at the same time. - Demonstrated ability to work with both technical and non-technical stakeholders. - Local Government, Housing or Health Experience from a Supplier Perspective - Eligible for UK Security Clearance Desirable: - Prince 2 Qualified - Understand Waterfall and Agile principles - Experience with NEC (nee Northgate) Products or similar Housing software - Familiarity with software tools for project tracking such as Jira, MS Project, DevOps, or similar. Personal Attributes: - Excellent interpersonal and communication skills - Strong influencing skills - Delivery-focused and self-motivated - Highly organised and analytical - Proactive and responsive to demands Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: - Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) - 25 days paid holiday with the option to buy/sell (FTE) - 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) - A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% - A selection of flexible benefits to suit your individual needs - All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION - Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. - All offers are subject to satisfactory vetting, references and occupational health checks. - Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

Role Description As a Technical Architect you will work alongside Solution Architects, professional services & delivery teams to realise proof of concepts, maintain highly functioning technical solutions and processes as well as design & deliver mission critical solutions into live operational service, providing support & consultancy to the engineering delivery teams throughout the project delivery lifecycle. - Work alongside Solution Architects to realise proof of concept solutions. - Perform Product evaluations & report on suitability for live operational use. - Provide technical consultancy to product team relating to non-functional roadmap. - Review & feedback into the solution catalogue. - Complete architecture tasks for major change projects. - Assist the Project manager in project planning (tasks and effort). - Assist the Project manager in confirming project equipment orders. - Prepare for and complete Engineering milestone reviews. - Produce solution designs to NECSWS standards & format, according to customer requirements. - Presentation of designs and supporting rationale to internal and external audiences. - Maintain and update designs through project change process. - Triage and assign Engineering tasks (Using Azure DevOps work items process). - Complete the necessary Engineering milestone reviews and artifacts. - Support the project delivery team with technical issues. - Review Workplans for project implementation activities / approve through change process. - Perform customer solution technical migration planning. - Maintain technical documentation as required (e.g. work instruction updates). - Ensure all project documentation is created, completed and stored appropriately in readiness for support handover. - The role holder would need to accept a car allowance for business travel. - The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication, interaction & service. - The role involves a high level of autonomous working which expects a high standard of personal time and task management. - Continually follow and adhere to NECSWS outlined process & procedures. - Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones. - Present a professional approach and attitude to all work undertaken. - Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations. Qualifications - Eligible for SC and NPPV clearance, so you must have lived in the UK for at least 5 consecutive years. - Educated to HND/HNC level or relevant industry experience with a minimum of 2-years proven experience in a comparable role/s. - Proven experience in developing proof of concepts. - An understanding of non-functional requirements and their impact on technical design. - Experience in learning and investigating new technologies. - Proven experience within IT-focused server & client-based environments. - Experienced in requirements capture. - Proven experience in producing technical design documentation. - Proven experience in troubleshooting and problem-solving. - Proven experience administering and working with Microsoft Windows client & server architecture (Windows 10 /11, up to Server 2025), primarily using DELL hardware or similar. - A good understanding of Microsoft Active Directory / domain architecture. - A good understanding and experience of using Microsoft Hyper-V or VmWare. - Strong interpersonal communication and presentation skills. - Ability to work autonomously and as part of a team. - Experience using design and documentation tools e.g. MS Visio, also using MS Applications including Excel/Word. - A high standard of written communication. - Experience using MS Business Applications including Excel, Word. - Excellent customer service skills. - Proven experience working to ITIL best practices. Requirements - Proven experience working with mission critical solutions. - Extensive experience of developing technical solution designs for IT based systems. - Proficiency in formal design methodologies such as TOGAF. - An understanding of the SIP protocol. - Scripting experience / Knowledge (Batch, MYSQL, PowerShell). - Hyper-V Failover Clustering experience / Knowledge. - Telephony experience / Knowledge (Cisco UCCE/Avaya Blue/Avaya Red/Mitel/Shortel/Asterix). - Knowledge of MySQL/MSSQL (User Admin, Creation of jobs including backups, writing / understanding queries). - Proven experience with Microsoft Azure (solution design, deployment or security). Benefits - Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost). - 25 days paid holiday with the option to buy/sell (FTE). - 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost). - A Group Pension Plan with fantastic employer contributions. - A selection of flexible benefits to suit your individual needs. - All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

• Developing and enhancing Dynamics 365 using Power Apps, configuration and JavaScript • Supporting opportunity, account, product and sales process functionality • Improving user experience and ensuring CRM capabilities align to agreed sales processes • Designing, building and optimising Power Automate workflows • Reducing manual processes such as: Account and opportunity creation, Renewals and contract extensions, Data cleansing and approvals • Supporting integrations across CRM, SharePoint and ETL tools • Supporting acquisitions, data migrations and onboarding into core sales platforms • Maintaining and improving product catalogue, pricing structures and sales templates • Ensuring clean, auditable data structures that support downstream reporting and analytics • Supporting SAP audit, commissions and financial reporting processes • Ensuring CRM data feeds meet requirements for forecasting, planning and finance teams • Providing second-line support for system issues and defects • Proactively improving system stability, performance and resilience • Supporting user adoption through fixes, enhancements and process improvements

Role Description We are looking for an experienced Mid Level User Researcher with strong GDS experience to join the multidisciplinary team on one of our most visible programmes. This is a 3 Month Contract role, with a chance of extension, designed for someone who enjoys working in complex, high social impact delivery environments. The role can is remote. We are ideally looking for someone who can start at the end of May. You’ll be delivering user research across a substantial GDS project, working closely with multidisciplinary teams on problems that are often complex, sensitive and fast‑moving. While the environment brings challenge and pressure, it also offers the opportunity to contribute to services with meaningful societal impact, where good user research genuinely shapes outcomes for the public. Qualifications - Significant experience working as a user researcher within GDS projects - Experience working within multidisciplinary delivery teams - Demonstrable experience working with complex stakeholder groups, navigating ambiguity and competing priorities - Desirable: Experience working within Health Contexts Requirements - Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. - All offers are subject to satisfactory vetting, references and occupational health checks. - Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. Benefits - NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. - If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. - We are committed to ensuring an inclusive and accommodating experience for all candidates. Company Description We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

• Support the end‑to‑end data‑to‑insight lifecycle, working with colleagues across the Sales Enablement & Technologies team and wider commercial and sales teams. • Supporting the design, build and maintenance of Power BI reports and dashboards • Helping to improve visibility of the sales pipeline, forecasting and performance reporting • Producing campaign, account and customer engagement reporting to support sales teams • Supporting Power BI governance, standards and best practice • Monitoring and maintaining Power Automate flows that underpin reporting and data pipelines • Assisting with data quality checks, approvals and reporting integrity • Supporting the maintenance of dataflows and semantic models • Assisting with ETL processes and supporting day‑to‑day Alteryx administration, including running, monitoring and validating workflows used in reporting pipelines • Working with developers and analysts to help maintain clean, structured and scalable data models • Supporting forecasting and revenue planning analysis • Assisting with SAP‑driven analysis for renewals, retention and “renew & grow” activity • Helping to identify trends, risks and opportunities within the sales pipeline through analysis and reporting.

• Develop and support Oracle PL/SQL procedures, Web services, file based interfaces and reports to defined specifications • Requirements gathering and analysis • Function and technical design of system changes when required • Development of systems to specification using structured techniques • System and integration testing • Source control and release process documentation • Support and maintenance of systems in live operation • Bring development projects through the complete lifecycle from requirements gathering, specification write-up, through to supporting user-acceptance testing and rollout • Support other team members with their project and enhancement commitments

• Assist the sales team with the production of bid responses working with the product, development and portfolio teams as required. • Be capable of configuring, building and demonstrating NEC Safety products. • The ability to interpret demonstration scenarios received from customers in order to design product configurations for demonstration purposes. • Ability to demonstrate overview and detailed functionality of NEC Safety portfolio in support of new business and account management presentations. • Serve as a subject matter expert for product questions and queries related to the products during the sales process. • Support the sales team in following up with prospects on post-demonstration. • Act as an ambassador for NEC capabilities internally and externally.

Role Description The Apprentice Trainer will be trained to design, deliver and support high-quality training programmes for internal and external clients. Working under the guidance of experienced trainers, the apprentice will develop the knowledge, skills and behaviours required to progress into a fully competent training professional in a technical capacity. This role is designed as a developmental position, with responsibilities increasing as competence and confidence grow throughout the apprenticeship. Key Training Responsibilities - Deliver training programmes in classroom, online, webinar and one-to-one settings. - Conduct training needs analysis with learners, clients and stakeholders. - Design and maintain training materials including presentations, manuals and exercises. - Support the development of train-the-trainer packages. - Prepare training environments, including IT equipment and online learning platforms. - Technical Troubleshooting: Act as a "shadow" support lead during live sessions to resolve potential system issues. - Support and coach learners using learning portals and self-learning materials. - Organise, schedule and support the promotion of training courses. - Evaluate training effectiveness using learner feedback and outcomes. - Support training consultancy activities and customer projects. - Liaise with external providers, employers, clients and examining bodies. - Maintain training hardware and software, recommending improvements where appropriate. - Maintain accurate administrative and training records. - Keep up to date with systems, software and training technologies. Qualifications - Enthusiastic and motivated individual with a genuine interest in learning and development. - Strong communication skills or the willingness to develop them. - Confidence or interest in presenting to others. - Good organisational and time-management skills. - A positive, professional and approachable attitude. - Adaptability and flexibility when working with different learners. - Attention to detail. - A proactive approach to learning and self-development. - Above average IT skills and an aptitude for learning new technologies. - Comfortable navigating complex, multi-layered digital environments. - Foundational networking knowledge with a basic grasp of IP networking. - Analytical Mindset with the ability to look at a complex system and explain it simply to a learner. - Ability to work independently and as part of a team. - A Full UK Driving licence and own vehicle is essential. Commitment to the Apprenticeship The apprentice will be expected to actively engage with and complete the apprenticeship programme, apply learning in the workplace, attend required training and assessments, and respond positively to feedback and coaching. Benefits - 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days. - 4 x basic salary life assurance cover. - A Group Pension Plan with fantastic employer contributions. - A selection of tax efficient flexible benefits to suit your individual needs. - The role offers a competitive salary. Additional Information - Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. - All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. - NECSWS is an equal opportunities employer, welcoming applications from all communities.

• Design and deliver secure network and security solutions • Lead engineers and provide technical direction and mentorship • Collaborate with stakeholders to plan and deliver projects • Manage incidents, SLAs, monitoring, and infrastructure maintenance • Support Cisco, Palo Alto, and enterprise network platforms • Configure and implement network security patches and upgrades across devices • Lead and guide a team of network engineers ensuring high standard delivery • Work closely with Project Managers and stakeholders to scope and deliver solutions • Maintain professional engagement with customers ensuring clear communication