Role Description Under the direction of the Regional Agency Manager, this position supports an agency program by performing agency visits, monitoring agent operations, delivering sales and marketing support, expanding the company's book of business, ensuring implementation of agent corrective actions, and compliance with company policies and procedures. - Be knowledgeable about the title insurance industry and trends. - Identify prospective Agents, lead generation, and conversion. - Contact new and existing Agents to discuss needs. - Maintain contact lists and follow up with Agents to continue building relationships. - Emphasize the features of Alliant National to highlight how they solve agent problems. - Be an expert in solving Agent needs. - Meet designated sales numbers by customizing marketing strategies to engage Agents and increase remittances. - Help Agents lower their risks, their costs, and expand their business. - Build exceptional loyalty to Alliant National by our Agents, building exclusivity of our brand. - Represent Alliant National at various industry events. - Negotiate prices and terms and prepare agreements. - Monitor departmental performance, identifying and facilitating opportunities to increase productivity and efficiency. - Manage day-to-day aspects of the department and its personnel to ensure projects are completed and goals and agent needs are met. - Collaborate with other managers to plan, direct, and coordinate programs and projects. - Collaborate with other managers to analyze costs, benefits, and losses of company profits. - Assist Regional Agency Manager in profitability analysis of agents. - Draft, submit, and present various performance and management reports. - Manage conflicts and resolve complaints about or within the department. - Recruit a strong base of the 'finest' agents in the State Market. - Make reports to Regional Agency Manager or as directed, pertaining to title insurance reports or Quality Assurance Reviews findings. - Participate in audits of agents' premium production and policy inventory reconciliations. - Responsible for the timely collection of accounts receivable. - Follow up on Quality Assurance Findings to ensure the implementation of corrective actions and status of recommendations. - Monitor agents' compliance with regulatory requirements and advise Regional Agency Manager, President, and Executive Management of critical issues and recommended action. - Deliver the education programs already in place and add State-specific programs to enhance training and education offerings to agents. - Evaluate agent operations, measure performance, analyze results, and prepare periodical and special reports for agents as requested. - Perform other related duties as assigned. Qualifications - Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. - Read, analyze, and interpret business, professional, technical, or governmental documents. - Write reports, business correspondence, and procedure manuals. - Effectively present information and respond to questions from managers, customers, and the public. - Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Proficient in Microsoft Suite. Requirements - Demonstrates persistence and overcomes obstacles. - Measures self against standard of excellence. - Recognizes and acts on opportunities. - Sets and achieves challenging goals. - Takes calculated risks to accomplish goals. - Exhibits good listening and comprehension. - Expresses ideas and thoughts in written form. - Expresses ideas and thoughts verbally. - Keeps others adequately informed. - Selects and uses appropriate communication methods. - Develops new approaches to meeting customer needs. - Establishes customer service standards. - Monitors customer satisfaction. - Promotes customer focus. - Provides training in customer service delivery. - Develops employee skills and encourages growth. - Inclusive in planning. - Makes self-available to employees as needed. - Provides direction and gains compliance. - Provides regular performance feedback. - Integrates changes smoothly. - Plans for additional resources. - Prioritizes and plans work activities. - Sets goals and objectives. - Uses time efficiently. - Works in an organized manner. - Develops alternative solutions. - Gathers and analyzes information skillfully. - Identifies problems in a timely manner. - Resolves problems in early stages. - Works well in group problem-solving situations. Benefits - The work environment is typically moderate in noise level. - The position is remote. - Extensive travel is required; must be able to travel by car or air as needed. - Occasional extended workdays are required; some travel and customer entertainment will be in the evenings and weekends.

• Exceed quarterly renewal and upsell goals • Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services • Guide customers through onboarding of products and services • Maintain control of account direction and strategy • Build relationships with strategic leadership level customer contacts • Identify new opportunities and work to drive them to a close • Coordinate with business users and procurement to ensure timely renewals • Update and maintain Sales database as appropriate • Must be able to proactively drive accounts with minimal oversight • Strong collaboration with internal teams • Generates trusted relationships with customers • Ability to manage multiple systems and administration at once

Role Description Responsible for sales account development within an established geographic territory for a moderately complex set of products and services using an array of prospecting activities. Main Responsibilities - Develop sales in the designated target market(s) by identifying new sales opportunities through: - Cold calling - Premise visits - Networking - Lead generation - Proposal submission - Customer appointments - Implement actions to create additional opportunities to cross-sell and up-sell accounts to increase overall total customer spend. - Assist in creating account plans and strategies to win new business from both new and existing customers. - Manage customer relationships for assigned accounts to gain strategic positioning with decision makers, retain existing revenue, and attain additional business. - Learn and develop knowledge of new technologies and selling points, enhancing expertise in the company's product application technologies. - Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements. Qualifications - Strong communication, written, and formal presentation skills. - Self-motivated, pro-active, results-oriented professional with the ability to work with minimum direction. - Proficient in Microsoft Office products: Outlook, Word, Excel, and PowerPoint. - Requires at least 50% or more of time conducting sales activities outside of the office. - Working knowledge of selling IP, data, and voice network services. - Experience in business communications application sales is preferred. - Experience with Salesforce.com preferred. Requirements - Minimums and maximums may vary based on location. - Individual pay is based on skills, experience, and other relevant factors. Compensation - $51,880 - $69,166 in states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY. - $54,472 - $72,626 in states: CO, HI, MI, MN, NC, NH, NV, OR, RI. - $57,063 - $76,084 in states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA. Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks. - Support for physical, mental, emotional, and financial wellbeing. - Information about bonus structure (short-term incentives, long-term incentives, and/or sales compensation) available during the selection process.

Role Description We are hiring an Account Manager to own the health, satisfaction, and growth of Devoted's existing client portfolio. This is not a new-business hunting role; it sits on the other side of the equation, and it is equally critical to how Devoted scales. Key Responsibilities: - Client Relationship Ownership - Serve as the primary point of contact for a portfolio of active co-development accounts, knowing every client's goals, team structure, and current engagement status. - Build deep, trusted relationships at every level of each client organization, from day-to-day production contacts through to senior stakeholders and decision-makers. - Maintain client satisfaction across your portfolio, measured through regular check-ins and structured feedback loops. - Be the person clients call when something goes wrong, ensuring both sides stay focused on finding the best solution rather than placing blame. - Account Health & Escalation Management - Monitor the health of every active engagement in your portfolio, spotting warning signs early through regular cadences with both clients and internal production teams. - Partner closely with Production Leads to ensure full visibility on project status, quality, and any risks that could affect the client relationship. - Proactively surface and mitigate risks, escalating internally where needed and maintaining client confidence throughout. - Account Growth - Set and pursue quarterly growth targets for your current accounts, identifying expansion opportunities through deep understanding of each client's roadmap and upcoming projects. - Grow engagements organically: identify where Devoted can take on additional scope, new service lines, or adjacent projects within existing client relationships. - Build the kind of trust that turns a single project into a long-term partnership, and a satisfied client into a source of referrals. - Collaborate with the Head of BD to ensure a smooth transition when accounts grow into new service areas or require business development support. - Operational Discipline - Maintain CRM excellence: keep all account records, communication logs, and health data current and actionable. - Prepare regular account status reports including satisfaction scores, expansion opportunities, risks, and renewal timelines. - Represent Devoted at relevant industry events and conferences, strengthening existing client relationships and staying connected to the broader ecosystem. Qualifications - 5+ years in account management, client success, or partner management, ideally within the games industry or a creative/technical services environment. - Demonstrable track record of growing accounts quarter-over-quarter under your ownership, with measurable numbers behind it. - Experience managing complex, multi-stakeholder client relationships, comfortable at operational, senior, and executive levels simultaneously. - Background in or strong working knowledge of co-development, game services, or external development. Requirements - Outstanding relationship management skills, a natural communicator who builds trust quickly and maintains it under pressure. - Strong commercial fluency: you understand what an engagement costs, what margin looks like, and what the implications of scope changes are for both sides. - Comfortable having difficult conversations — with clients when expectations need resetting, and internally when production issues need escalating. - CRM discipline: HubSpot, Salesforce, or comparable, used as a living operating tool, not a reporting afterthought. - Strong analytical and organizational skills, able to manage multiple accounts simultaneously without losing the detail on any of them. Benefits - Strong and enthusiastic team – you will have the opportunity for knowledge sharing, learning, and professional self-development. - Interesting and challenging tasks – solve diverse and challenging issues, communicate with people within the company as well as with our partners. - Convenient working conditions – remote work, the opportunity to build your own working day with flexible working hours. - A chance to work in a highly professional and dynamic team working with a wide range of International Game Production projects, attractive remuneration package, and opportunities to develop professionally.