Your role at DynatraceDynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities: - Monitor client’s critical application performance and availability. - Summarize and review performance trends in operations status meetings. - Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. - Maintain and enhance dashboards and reports to meet requirements of IT and business users. - On-board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. - Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. - Provide regular status updates and project documentation to support efforts at customer engagements. - Assist sales team in identifying new opportunities for product and services at customer sites. - Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs. - Maintain accurate deployment documentation. Travel Requirements: - Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, in those cases, relocation or working remotely may be required. What will help you succeedMinimum requirements: - 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development. - 1+ years of experience in software engineering and Object-Oriented Programming (OOP). - 1+ years of solid enterprise level .NET or Java development/support/operations. - 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline. - Experience with application technologies (J2EE, .NET, Citrix, Microservices). - Experience with database technologies (Oracle, DB2, MS SQL). - Good understanding of distributed applications. - Good understanding of web and enterprise applications. - Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. - Excellent organizational/time management skills. - Must have strong interpersonal communication skills and a passion to learn new technology. - Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables. - Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results. - Must have excellent written, oral, and presentation communications skills. - Must possess excellent problem-solving and analytical skills - Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Desired Experience: - Previous consulting experience and / or Project Management experience is a plus. - Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc. - Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards & Equal Opportunities A senior consutlant can earn a salary between 90,000 USD and 130,000 USD depending on experiance and qualifications. All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com.

Relocation Consultant Location: Frisco, TX 75034, USA Full-Time Hybrid Corporate Headquarters Job Details Description The Consultant is responsible for ensuring a positive relocation experience for the customer by managing the day-to-day administration of assigned client relocation programs, which include but are not limited to: coordination, approval and management of service deliverables, overall communication between and with customers, Altair Team Members and service partners, management of benefit and service expenses, and file and data management. ESSENTIAL JOB FUNCTIONS: - Takes temporary ownership of a caseload during team member absences or volume spikes, primarily home sale programs, with flexibility across other move types as needed. - Develops and maintains a strong working knowledge of assigned clients’ relocation programs, including policies, processes, and practices—managing clients with multiple policies and complex service offerings - Handle negotiations with real estate agents/brokers and sellers within the parameters of third-party home sale transactions to meet IRS regulations - Communicate the relocation road map, providing a comprehensive explanation of the relocation process, policies, and practices to the customer - Knowledgeable about Altair service partners; serve as primary point of responsibility and coordination between service partners and customer - Manage all data pertinent to each customer’s relocation file; document all relocation activities and transactions in the appropriate Altair information system - Understand and manage costs connected to relocation deliverables, maximizing the full intent of the benefit while minimizing expenses; - Understand and manage data by using appropriate reporting tools - Direct day-to-day activities for assigned Associate, as appropriate EDUCATION: High School diploma or the equivalent combination of experience, skills, training, and education required; Bachelor's degree preferred. TRAINING and EXPERIENCE: - 5+ years of experience as a relocation consultant - Real estate license preferred but not required; must have thorough understanding of home sale contracts and closing packages and associated documents/disclosures - Broad knowledge and understanding of domestic and international relocation - Comfortable switching between clients/policies frequently, as well as working without clear parameters at times - Must be highly organized, flexible and able to think quickly in changing circumstances - Able to quickly build relationships across the region, working smoothly with all resources - Strong knowledge of Microsoft Office Products, Word, and Excel and databases; knowledge of additional software packages is preferred; proficient with internal databases - Able to confidently and professionally communicate at multiple levels with customers, clients and service partners - Adept at interpreting, applying and communicating complex policies and service offerings - Excellent negotiating and persuasion skills - Strong project management skills; ability to manage multiple projects simultaneously - Calm under pressure; well-developed conflict management and consensus building skills - Able to make effective difficult business decisions based on factual information using good logic and common sense WORK/PHYSICAL ENVIRONMENT: Office setting and/or home office work environment. Team member must be able to operate standard office equipment. Most of the work time is spent sitting, and working at a computer, speaking on the phone to customers and service partners, and attending meetings, while working against multiple deadlines.

• Lead clients through end-to-end Dayforce WFM implementations, spanning requirements gathering, gap analysis, solution design, configuration, testing, rollout, and post-go-live support. • Configure and validate Dayforce WFM rules, including timekeeping policies, accrual plans, scheduling rules, pay code mappings, and workforce data integrations. • Create data mapping from source system(s) to Dayforce WFM, write functional specifications for customizations, and manage the testing and client acceptance of delivered solutions. • Create and maintain requirements documentation, design specifications, and project plans throughout the engagement lifecycle. • Engage clients with confidence, handle questions and feedback professionally, and build trust through consistent, high-quality delivery. • Escalate issues to peers, project managers, or practice leads in a timely and professional manner when needed. • Manage multiple client engagements concurrently, tracking your own time accurately, forecasting hours, and understanding and monitoring your own KPIs. • Present material and facilitate working sessions for client teams, demonstrating ownership of your work and a trusted advisor approach. • Provide best-practice recommendations to clients, drawing on growing Dayforce WFM expertise to help identify the right solutions for their needs. • Collaborate effectively with internal project teams, actively contribute as a team player, help others solve problems, and lead by example in day-to-day work.

• Serve as a trusted advisor by guiding clients in developing long-term cybersecurity and compliance strategies • Build and maintain executive-level client relationships, ensuring alignment with business objectives and regulatory needs • Act as the primary point of contact for complex engagements, managing expectations, providing insights, and delivering high-value recommendations • Identify and pursue opportunities to expand client engagements and contribute to business development efforts • Lead the execution of Clearwater's consulting services in compliance with Statements of Work (SOWs), methodologies, and client policies • Oversee key engagement processes, including Initial Engagement Meetings, Planning Sessions, Kickoff Meetings, and project completion presentations • Collaborate with internal teams to manage project scope, risks, and timelines, ensuring successful outcomes • Provide oversight and quality assurance for deliverables, ensuring they align with client goals and regulatory frameworks • Effectively communicate project updates and potential risks to management and leadership • Develop and drive thought leadership initiatives, such as white papers, blog posts, and speaking engagements at conferences and webinars • Contribute strategic insights to Clearwater’s solution offerings, keeping them aligned with industry trends and client needs • Actively participate in industry forums and professional networks to enhance Clearwater’s market position • Provide strategic mentorship to consultants, senior consultants, and analysts, fostering their professional growth and development • Lead internal knowledge-sharing initiatives to enhance the skills and capabilities of the consulting team • Collaborate with leadership to refine and optimize consulting methodologies and delivery processes • Identify opportunities for follow-on engagements and additional services by understanding client needs • Work closely with Sales and Client Success teams to develop client-specific proposals and solutions • Support pre-sales efforts by contributing technical and strategic insights during client discussions • Successful execution of client engagements within scope, budget, and quality expectations • Achievement of utilization targets and positive client satisfaction scores • Contributions to thought leadership through publications, webinars, and presentations • Internal process improvements and contributions to the consulting practice’s growth • Positive impact on business development efforts through client expansion and retention • Perform other duties within the scope of the role as assigned.