• Analyze operational performance and identify significant deviations that impact efficiency • Build tactical and strategic dashboards for clear visualization of KPIs • Identify bottlenecks and continuous improvement opportunities in the customer support operation • Support area leadership with structured analyses and actionable recommendations • Cross-reference data from different sources to generate a holistic, more complete view of the situation

• Serve as a business partner to leadership in Commercial Sales, Commercial Strategy, Commercial Operations and ETP in providing data resources for increasing effectiveness of market strategies • Support Commercial Performance Analytics and Enablement team and leadership by aiding with reporting, tracking, and insights • Provide reporting and tracking, program measure and evaluation, supplier analysis, stakeholder review, retail analytics, business insights, and ad hoc reporting • Support the design, development, and implementation of business intelligence solutions through data analytics • Translate documented project requirements into functional and non-functional specifications for Business Intelligence reports and applications • Responsible for the proper execution of corporate and supplier program execution • Manage SGWS resources to design multi-dimensional models, including the construction of Data Views and Reports • Provide and advise leadership on data-driven solutions addressing business opportunities • Create and update project plans to report the progress to all stakeholders • Ensure that the use of business intelligence applications enhances business decision-making capabilities • Work with and direct the IT project teams on efficient project resolution • Create ad-hoc queries & reports as requested and provide on-going analytical support for these requests • Create and update project plans to report the progress to all stakeholders • Identify data quality issues and support the data governance initiative by participating in necessary activities including data profiling • Determine testing needed to assure the functionality and integrity of reporting solutions, conduct testing, and evaluate testing results recommending and/or taking corrective action as necessary • Establish, implement, and monitor reporting and documentation standards to ensure uniformity throughout the organization • Evaluate and direct the implementation of security models that ensure compliance • Conduct high-level analytical support for requested reporting

• You will report directly to the Treasury Manager and support the full scope of global treasury operations for a fintech and cryptocurrency platform with thousands of kiosks operating across multiple countries. • You will be responsible for daily cash positioning, bank reconciliation, liquidity management, cash forecasting, and ensuring full compliance with international accounting standards. • Preparing daily cash positioning within the Treasury Management System — monitoring global liquidity across all markets and ensuring adequate funds are available to meet operational requirements at all times. • Monitoring and reconciling all cash-related accounts — including bank accounts, cash in kiosks, and cash in transit — and performing in-depth analysis for KPI reporting and management review. • Carrying out full bank account reconciliation to ensure all banking transactions are accurate, consistent with recorded book entries, and free of discrepancies — providing reconciliation reports to the Accounting team to support the monthly close process. • Overseeing the sourcing, management, and ongoing administration of bank relationships and accounts for both domestic and international operations — liaising directly with banking partners to obtain statements, resolve issues, and maintain an accurate picture of cash position. • Monitoring all fund disbursements to ensure income and expenditure is recorded in full compliance with internal procedures and International Accounting Standards. • Coordinating and maintaining a rolling cash forecasting system — including daily, 13-week, and 26-week forecasts — to support working capital planning and financial decision-making across the organization. • Preparing ad-hoc management reports on budget utilization, variances, and deviations — including preliminary recommendations for management review and action. • Overseeing compliance with the financial code of conduct — monitoring for unusual activities, flagging anomalies, and supporting investigation of irregular transactions. • Scrutinizing budget proposals from other business functions for technical errors or inconsistencies, and providing detailed analysis and explanations on the status of key accounts. • Supporting senior management in the financial decision-making process by providing timely, accurate, and well-structured financial insights and reporting.

• Client training and enablement: • Conduct comprehensive training sessions on the platform, ensuring clients understand all features of the contracted product; • Prepare materials, agendas and resources needed for onboarding sessions; • Guide clients on best practices and help them become familiar with the platform’s flows and processes. • Implementation schedule management and execution: • Plan, organize and track each client’s implementation timeline, ensuring deadlines are met; • Serve as the main point of contact between the client, sales and internal teams to ensure the agreed scope is delivered; • Monitor risks, align expectations and ensure all key implementation milestones are achieved. • New client portfolio follow-up (60–90 days): • Manage a portfolio of clients in the initial phase, conducting regular follow-ups and check-in meetings; • Monitor success metrics to ensure engagement, adoption and continued use of the platform; • Identify challenges, direct solutions and ensure the client achieves the expected outcomes during the ramp-up period; • Work to ensure continued usage and prepare a smooth handover to the Customer Success team.