Flash

• Work on the development and evolution of the mobile application, focusing on React Native and Expo. • Build, maintain and enhance mobile features with quality, performance, stability and a strong user experience. • Work on integrations with the app's native parts on Android and iOS, supporting debugging, maintenance and evolution of platform-specific modules when necessary. • Investigate production issues using telemetry and observability tools such as Sentry and Grafana, analyzing errors, logs, metrics and app behavior. • Collaborate with Product, Design, QA and other Engineering teams to turn business needs into simple, robust and sustainable mobile solutions. • Contribute to technical decisions, code reviews, continuous improvement of the mobile codebase and mentoring developers on the team.

• Ticket Management: Rigorous monitoring of cadences and SLAs • Product Perspective: Work across T0 (Benefits/Expenses) and T1+ (People) • Processes: Ensure smooth operational flow to prevent friction in the funnel

• Conduct consultative sales processes throughout Brazil; • Perform 100% active (outbound) prospecting to open new accounts; • Hold virtual meetings to present solutions and diagnose client needs; • Negotiate with a variety of client profiles to generate new business; • Manage the end-to-end sales cycle: from prospecting and document collection to client activation.

• Realizar reuniões para apresentar nossas soluções; • Negociar com empresas de pequeno e médio porte para gerar uma nova venda para empresa; • Manter relacionamento com clientes estratégicos da carteira advinda das reuniões feitas para gerar oportunidades de negócios futuros; • Providenciar, acompanhar e entregar as documentações necessárias para fechamento da venda (contratos e outros documentos); • Acompanhar a ativação desses novos clientes convertidos, garantindo a efetividade da venda feita; • Participar de reuniões internas para colaborar com estratégias e alavancas de resultado.

• Conduct meetings to present our solutions; • Negotiate with small and medium-sized companies to generate new sales for the company; • Maintain relationships with strategic clients from the meetings conducted to generate future business opportunities; • Prepare, follow up on, and deliver the documentation required to close the sale (contracts and other documents); • Monitor the activation of newly converted clients, ensuring the effectiveness of the sale; • Participate in internal meetings to collaborate on strategies and performance levers.

• Projetar, construir e evoluir aplicações em Node.js, TypeScript e React, aplicando Clean Architecture, DDD e Event-Driven Architecture. • Liderar decisões de arquitetura e integrações entre sistemas, equilibrando velocidade de entrega e sustentabilidade técnica. • Definir e disseminar padrões de engenharia que deem autonomia e segurança para pessoas mais juniores desenvolverem com agilidade. • Mentorar o time por meio de code reviews, pareamentos e feedbacks técnicos contínuos. • Em parceria com SRE, instrumentar e acompanhar métricas de confiabilidade (SLAs/SLOs) conectadas aos OKRs da área e da empresa. • Pesquisar, prototipar e propor inovações técnicas no dia a dia. • Colaborar com pares do seu time e de outros times para destravar entregas de ponta a ponta, fortalecendo a cultura por meio de rituais, feedbacks e celebração de conquistas.

• Planejar e executar a estratégia editorial do blog com foco em geração de demanda e crescimento do canal orgânico. • Gerenciar a agência de conteúdo, garantindo qualidade, alinhamento estratégico e cumprimento dos prazos. • Definir e direcionar pautas com base em oportunidades de negócio, pesquisas de palavras-chave e objetivos da empresa. • Monitorar a performance dos conteúdos publicados, propondo otimizações contínuas para potencializar resultados. • Planejar e otimizar conteúdos considerando boas práticas de SEO para IA (AEO/GEO), visando ampliar a presença da marca em mecanismos de busca baseados em LLMs. • Desenvolver estratégias para aumentar a conversão do tráfego orgânico em leads qualificados. • Planejar e acompanhar otimizações em CTAs, banners, formulários e jornadas de conversão do blog. • Monitorar indicadores como MQLs, SQLs, taxas de conversão e demais métricas relacionadas à geração de demanda. • Identificar oportunidades de melhoria na experiência do usuário e na eficiência das jornadas de conversão. • Planejar e priorizar a produção de materiais ricos alinhados à estratégia de geração de demanda. • Gerenciar a produção dos materiais junto às áreas e fornecedores envolvidos. • Criar e otimizar Landing Pages para campanhas e materiais ricos. • Definir estratégias de distribuição e promoção dos materiais produzidos. • Acompanhar resultados e propor melhorias contínuas para maximizar a performance. • Desenvolver estratégias para ampliar o alcance e o impacto dos conteúdos produzidos. • Transformar pesquisas, estudos e outros ativos em diferentes formatos e canais de distribuição. • Atuar de forma integrada com áreas como Branding, Mídia, SEO, Produto e demais stakeholders para identificar oportunidades de amplificação e maximizar a distribuição dos conteúdos produzidos.

• Monitor the brand’s presence and mentions in AI tools (such as ChatGPT, Gemini, Perplexity, and similar platforms). • Analyze prompts, user journeys, and search behaviors on AI platforms to identify growth opportunities. • Identify optimization opportunities related to structured data, llms.txt and other market trends focused on AI-driven search engines. • Drive strategic actions across teams such as Content, Social, PR, Media, and related areas to increase the brand’s organic visibility. • Develop a strategic SEO approach for platforms like YouTube, LinkedIn, and other relevant channels to build authority. • Monitor and support organic presence strategies in communities like Reddit and other content platforms. • Track competitor activity on external channels, identifying best practices and opportunities. • Benchmark formats, topics, and trends to strengthen the brand’s authority and relevance. • Contribute to Thought Leadership strategies by identifying opportunities to position company experts and expand the brand’s organic presence. • Manage and monitor the technical health of the website and blog, identifying improvement opportunities to ensure organic performance. • Analyze and monitor the technical evolution of other company subdomains and digital properties. • Lead technical SEO projects, working closely with internal teams and vendors to ensure correct implementation of initiatives. • Provide technical SEO support for new company initiatives and other strategic projects, advising on architecture, indexing, crawlability, and best practices to maximize organic visibility. • Manage the authority acquisition strategy through Link Building. • Oversee the agency and other vendors responsible for SEO operations. • Monitor backlinks, quality indicators, and performance metrics of the strategy. • Continuously monitor main competitors and market movements. • Analyze competitors’ SEO, content, AI, product, and digital positioning strategies. • Identify opportunities, risks, and trends that could provide a competitive advantage to the business. • Produce strategic analyses to support area decision-making.

• Routine and Productivity Management: You will be responsible for organizing and planning your prospecting, qualification and follow-up activities in HubSpot, keeping the CRM updated and maintaining the discipline required for remote work. • Active Prospecting: Maintain a consistent volume of activities, with a predominance of calls, complemented by emails and WhatsApp. • Consultative and Personalized Approach: Build rapport with contacts, creating human connections that facilitate conversation and overcome resistance. • Objection Handling: Manage common objections using solid arguments about Flash’s differentiators and the value of the solution. • Opportunity Prioritization: Prioritize leads with the highest potential.

• Routine and Productivity Management: You will be responsible for organizing and planning your prospecting, qualification and follow-up activities in HubSpot, keeping the CRM up to date and maintaining the discipline required for remote work. • Active Prospecting: Maintain a consistent volume of activities, predominantly phone calls, supplemented by emails and WhatsApp. • Consultative, Personalized Approach: Build rapport with contacts, creating human connections that facilitate conversation and overcome resistance. • Objection Handling: You will handle common objections such as "I already have a supplier" or "long-term contracts," using strong arguments about Flash's differentiators and the value of the solution. • Opportunity Prioritization: You will prioritize higher-potential leads, focusing on the early hours of the day for high-impact contacts and ensuring effective cold prospecting.