• Provide professional after‑sales service and support for Emerson Ovation control systems, with a primary focus on Ovation solutions • Perform first line maintenance, site installation, commissioning, upgrades, start-up and repair services at customer locations • Undertake and support hardware and software modification programmes to meet customer and operational requirements • Use intelligent field devices and system data to analyse performance and translate insights into practical customer recommendations • Deliver on‑site customer training on system operation, application, and service best practices • Support customers in resolving technical and application issues, including complex or persistent problems • Participate in an on‑call support rota as required to ensure continuity of service • Collaborate with sales and service colleagues by supporting product demonstrations, service proposals, and customer engagements • Identify service and product opportunities and contribute to continuous improvement initiatives • Work flexibly across customer sites throughout the UK and Ireland, including planned travel and occasional extended assignments, in line with business and customer needs

Our mission is to transform how people and machines work together to push the boundaries of human productivity. A leader in Industrial AI, Augury helps the world’s manufacturers leverage real-time production insights to drive new levels of efficiency. Combining predictive and prescriptive AI technology with industry expertise, production teams can proactively address alerts, minimize downtime, reduce asset costs, and maximize yield and capacity. Our customers achieve payback in six months or less, enabling global scale. We're looking for team members excited to partner with the world's manufacturers and build the future of production together. As a Field Engineer at Augury, you'll travel extensively throughout Europe, providing hands-on technical and customer support requiring a unique blend of administrative, mechanical, and technical expertise. Your primary focus will be to ensure unparalleled customer satisfaction, catering to both our external and internal clients, as you consistently deliver top-tier service and support, ensuring that Augury’s products and services are installed correctly. You are currently located in either the UK or EU and are within 60 minutes of a major airport. A Day In Your Life - Travel 75%-80% of the time throughout Europe. - Communicate with external and internal customers to install and implement Augury’s hardware and services successfully. - Effectively manage administrative tasks, which include, but are not limited to, service reports, customer action lists, inventory returns, and material asset lists, Salesforce, and other project management software. - Assist in the optimization of our products by working alongside our reliability systems managers and client partners. - Assist with project-specific tasks (conducting site surveys, maintenance visits, and installations). - Review the weekly/monthly plan and organize field activities following the Field Operation guidelines - Document events in the CRM platform correctly. - Answer escalations from service management. What You Bring - Must have a valid driver's license, passport, and the ability to successfully pass a background check. - 5-10 years of hands-on experience in installing or troubleshooting industrial controls, electromechanical, and wireless systems. - Comprehensive understanding of various types of rotating equipment operation and design. - Experience working in Industrial environments and associated safe work practices. - Strong verbal and written communication skills in both German and English are a plus. - Ability to effectively communicate with clients and internal stakeholders both verbally and electronically. - You go above and beyond to ensure that the customer is satisfied. - You always put your best foot forward when interacting with customers, as you are the face of Augury. - Vibration Cat I or II is a strong plus but not required. - Multi-lingual is a strong plus but not required. - Able and willing to work on the weekend. Perks - Stock options - Paid parental leave - Flex PTO Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees. Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law.

Role Description This is only a 6-month project (June 2026 to January 2027). We are excited to offer you the opportunity to score for the Pearson Test of English Academic (PTEA OP). This project supports the worldwide assessment to measure English language proficiency for adults whose primary language is not English. If you are a college graduate seeking temporary work, we invite you to join our team and score standardized assessments from the comfort of your home! As a Professional Scorer for the PTEA OP, you will evaluate challenging written responses that are based on a stringent set of rubrics. The majority of responses on this assessment are scored by an artificial intelligence system; however, you will be tasked with scoring outlier responses that could not be assessed by the AI. These responses may not closely align with the prompts, requiring you to make nuanced scoring decisions. Responsibilities: - Evaluate student responses to open-ended questions reliably and score according to the provided scoring guide. - Successfully internalize training materials and the customer scoring guide. - Pass a qualifying test before beginning scoring. - Apply the scoring guide without personal bias, adhering strictly to customer requirements. Flexible Working Hours: This position offers flexible working hours, available 24/7, with a minimum requirement of 20 hours per week and a maximum of 40 hours per week. You have the freedom to choose your schedule within these parameters. Qualifications - Bachelor’s degree from an accredited institution. - Basic computer literacy is required. - Successful completion of the Versant qualification test. - Ability to maintain a secure and confidential work environment. Requirements - Personal Computer and Internet: Candidates must have access to a personal computer that meets the scoring system's specifications, as well as reliable internet service. - Note: Use of shared office computers, institutional, or public computer labs is not permitted. - System Recommendations: - Windows Users: The operating system must be Windows XP, Vista, 7, 8, or 10. - Mac Users: The operating system must be OS X Snow Leopard (10.6), Lion (10.7), Mountain Lion (10.8), Mavericks (10.9), or Yosemite (10.10). - Preparation Tip: It is recommended to verify that your system is relatively up to date to ensure compatibility with the scoring platform. - Internet Requirements: A stable high-speed internet connection with a minimum speed of 25 Mbps is required for optimal performance. Important Note Please upload your resume and screenshot of your speed test result using https://www.speedtest.net . Upon applying, Pearson will communicate primarily through email and text messaging regarding applications for employment at the email and mobile number provided in the application. Message and data rates may apply. Reply STOP to no longer receive messages. Message frequency varies. You may view our Terms of Service and Privacy Policy at the bottom of this page.

• Provide technical troubleshooting support to installers and other customers via phone or digital channels • Provide commissioning support (remote or on-site) • Actively collaborate with international and local colleagues/departments to effectively resolve customer issues • Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters • Support the qualification, onboarding and management of new service partners • Accurately document all relevant case information using CRM software • Deliver training sessions to customers or internal colleagues • Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness • Regularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process