ServiceNow logo
ServiceNow

ServiceNow provides cloud-based services that automate enterprise information technology operations. As an employer, ServiceNow offers a challenging, collaborat

Sr. CRM Account Executive

Location

Northern America

Posted

10 days ago

Salary

$125.5K - $207K / year

Seniority

Senior

Job Description

Sr. CRM Account Executive

ServiceNow

Role Description The Solution Sales Manager will oversee market success of ServiceNow's [insert specific product line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: - The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/activities can vary by solution area given coverage capacity. - Support territory strategy and planning to improve vertical agreement, account use case targeting and execution. - Provide input to AE during the account planning process based on territory strategy and recommendation. - Ensure recommendation to territory strategy and account planning is aligned with Now Value principles. - Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. - Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model. - Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle. - Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes. - Champion diversity and belonging to contribute to an open and inclusive environment. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years knowledge on return on investment of specialty solutions area to lead solution win. - Experience as an AE, or in alternative sales/customer service role. - Understanding of business sales processes. - Travel required: 30-50%. Requirements - For positions in this location, we offer a base pay of $125,450 - $207,000, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits - Health plans, including flexible spending accounts. - 401(k) Plan with company match. - ESPP and matching donations. - Flexible time away plan and family leave programs.

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